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[Bug 1574047] Re: Lenovo G50-30 laptop freezes randomly

 

lumiza, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-a7cn48ww
** Tags added: latest-bios-a7cn48ww

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1574047

Title:
  Lenovo G50-30 laptop freezes randomly

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Keyboard or mouse do not work when the system freezes. Have to press
  power key to shutdown.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37 [modified: boot/vmlinuz-4.4.0-21-generic]
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lumiza     1614 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Apr 23 19:17:13 2016
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=00509798-f59d-4d52-9500-f9a446e82c61
  InstallationDate: Installed on 2016-04-22 (0 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: LENOVO 80G0
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=44eeda32-7284-4e84-91ff-72fe3baefb7a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: A7CN47WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: Lancer 5A6
  dmi.board.vendor: LENOVO
  dmi.board.version: NANANANANO DPK
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-30
  dmi.modalias: dmi:bvnLENOVO:bvrA7CN47WW:bd04/16/2015:svnLENOVO:pn80G0:pvrLenovoG50-30:rvnLENOVO:rnLancer5A6:rvrNANANANANODPK:cvnLENOVO:ct10:cvrLenovoG50-30:
  dmi.product.name: 80G0
  dmi.product.version: Lenovo G50-30
  dmi.sys.vendor: LENOVO

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