kernel-packages team mailing list archive

[Roberto Burgos <1577284@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

I got this issue once a day or so when I close the lid of my laptop to
suspend, and when I try to wake it up I get a blank screen where often
the only thing that shows up is the mouse cursor. I can't use the mouse
nor keyboard, and I can't access virtual consoles (ctrl+alt+f1). I'm
forced to shutdown the machine by pressing and holding the machine's
power button.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  rburgosnavas   2004 F.... pulseaudio
CurrentDesktop: KDE
Date: Sun May  1 22:28:15 2016
HibernationDevice: RESUME=UUID=b53db5b2-4b01-4892-b626-fe449689bdbc
InstallationDate: Installed on 2016-02-26 (65 days ago)
InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: LENOVO 20ENCTO1WW
ProcFB:
 0 inteldrmfb
 1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=889bb61f-7562-4d1e-9461-4f73a6ab4192 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-21-generic N/A
 linux-backports-modules-4.4.0-21-generic  N/A
 linux-firmware                            1.157
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-04-29 (2 days ago)
dmi.bios.date: 12/31/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: N1EET41W (1.15 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20ENCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1EET41W(1.15):bd12/31/2015:svnLENOVO:pn20ENCTO1WW:pvrThinkPadP50:rvnLENOVO:rn20ENCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20ENCTO1WW
dmi.product.version: ThinkPad P50
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

** Attachment added: "wakeup"
   https://bugs.launchpad.net/bugs/1577284/+attachment/4653204/+files/wakeup

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https://bugs.launchpad.net/bugs/1577284

Title:
  Black screen after wake

Status in linux package in Ubuntu:
  New

Bug description:
  I got this issue once a day or so when I close the lid of my laptop to
  suspend, and when I try to wake it up I get a blank screen where often
  the only thing that shows up is the mouse cursor. I can't use the
  mouse nor keyboard, and I can't access virtual consoles (ctrl+alt+f1).
  I'm forced to shutdown the machine by pressing and holding the
  machine's power button.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rburgosnavas   2004 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Sun May  1 22:28:15 2016
  HibernationDevice: RESUME=UUID=b53db5b2-4b01-4892-b626-fe449689bdbc
  InstallationDate: Installed on 2016-02-26 (65 days ago)
  InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: LENOVO 20ENCTO1WW
  ProcFB:
   0 inteldrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=889bb61f-7562-4d1e-9461-4f73a6ab4192 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-04-29 (2 days ago)
  dmi.bios.date: 12/31/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N1EET41W (1.15 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ENCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40709 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrN1EET41W(1.15):bd12/31/2015:svnLENOVO:pn20ENCTO1WW:pvrThinkPadP50:rvnLENOVO:rn20ENCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20ENCTO1WW
  dmi.product.version: ThinkPad P50
  dmi.sys.vendor: LENOVO

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