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[Bug 1575467] Re: Ubuntu 16.04 consistently freezes up / hangs

 

If your one of the other people that this bug affects, it might help if
you all mark at the very top "this bug affects me" if you have not
already done so. Currently it only shows that it affects 3 people
including myself and i think more than that have chimed in and said that
it also affects them.

Tim, while i'm not an expert, kernel issues like this don't usually crop
up, but sometimes they do. Usually they are reported and fixed before an
LTS release, but only if enough people notice it and report it. In this
case i assume that while this affects many people, most people are
unaffected and if they were never thought to report it to the bug
system. Perhaps this only affects a certain type or two of processors in
the kernel code. From what i can tell this particular bug may have
originated in the last few non-LTS releases, but the people who reported
them did not provide enough information and they expired and were left
unfixed.

In this case i think this bug is making significant progress on helping
the kernel people information to narrow down where the problem is and
hopefully allow them to fix it soon since i have helped test the latest
upstream kernels (which all have the problem) but also tested an old
kernel (which does not have the problem). If any of you want to try
testing the upstream kernels like i was instructed and also test the old
working kernel i mentioned it couldn't hurt to have someone else
reproduce and confirm my findings.

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https://bugs.launchpad.net/bugs/1575467

Title:
  Ubuntu 16.04 consistently freezes up / hangs

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  After upgrading from stock Ubuntu 14.04 to 16.04 my laptop
  consistently freezes up and is unresponsive to keyboard or mouse. The
  only way is to do a hard shutdown. I'm usually in a browser when this
  happens, and often watching a video or two. It seems to happen more
  often in Google Chrome than Firefox, but it happens with both. It has
  happened at least once with no videos loaded. I haven’t observed it
  freeze / hang when I’m not in a browser, but that's mainly what i use
  my laptop for, so that's where most of my time is spent.

  Call trace:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575467/+attachment/4648682/+files/kern.log.2.gz

  ---
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  andrew     1949 F.... pulseaudio
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=e8aaee7c-d956-4519-94f0-cf7aad745020
  InstallationDate: Installed on 2015-08-08 (263 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Dell Inc. Inspiron 3451
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=d01f07be-c906-4024-8eef-a58ba3935298 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-21-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-22 (4 days ago)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 12/05/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 0H4MK6
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0H4MK6:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3451
  dmi.product.version: A00
  dmi.sys.vendor: Dell Inc.

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