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Message #175726
[Bug 1539158] Re: Unable to pair with in-car hands-free system after OTA-9 update
@Konrad
Great idea.
Ok, so I went here[1] to get info on running "bluetoothctl" and pairing a device via this interface.
Here's the result:
Pairing works via "bluetoothctl". I did not have to enter a PIN code as before and as mentioned in the car's instructions.
After pairing was working, I was able to:
1. Browse the phone's address book;
2. Set "speed dials" using the phone's address book
3. Activate "Bluetooth" as a "source" for audio in the car, open the "Music" app and the music played through the car's speakers (albeit with a very low volume, and car controls don't work (next track, previous track, etc). This is an improvement as I had never been able to play the phone's audio via the car's speakers.
Unfortunately, the good news stop here.
1. Placing a call using the car's phone interface results in the phone placing the call, but no audio can be heard. Not even the "ring". The person on the other side had long hung up the call, but the phone's interface remained frozen and silent as if it were still trying to make the outgoing call.
2. Once somebody called me, I expected the car to display the name of the person calling me. Instead I get "Unknown". Not even the phone number of the person calling is displayed.
3. Trying to answer the call results only in silence. I can't hear what the other person is saying, and they can't hear me. I was, however able to "answer" and "disconnect" the call using the car's interface.
4. Turning off bluetooth on the phone made it usable just as normal again.
So all in all, what is currently happening is the same set of symptoms I had when I first got OTA9 and the pairing was already configured.
Should a separate issue be opened? We are looking at 2 distinct things here (maybe three) - one is the pairing problem. The other is the silence during the calls, and the other is the missing name of the caller.
That being said, what would you like me to log first and attempt to tackle?
[1] https://wiki.archlinux.org/index.php/Bluetooth#Configuration_via_the_CLI
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https://bugs.launchpad.net/bugs/1539158
Title:
Unable to pair with in-car hands-free system after OTA-9 update
Status in Canonical System Image:
Confirmed
Status in bluez package in Ubuntu:
Confirmed
Status in ubuntu-system-settings package in Ubuntu:
Confirmed
Bug description:
After OTA-9 I started having trouble with my bluetooth connection to the car hands-free system (no sound, and incoming calls no longer displayed the number), so I have reset both the car and the phone connections (eg. forgot the devices).
Now I can't even pair the phone with the car's system.
The car finds the phone, and then asks me to enter the code "0000" to pair the device, but after a few moments, it just says the connection failed and asks me to try again. Which fails again.
It was working fine just before the update.
Any logs I should post to help debug?
PS - The car is a 2015 Honda Civic Tourer, if that matters.
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References