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[Bug 1578256] [NEW] wifi not working in acer E 15

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Himanshu39 <himanshu.bisht@xxxxxxxxxxxx>
Date: Wed, 04 May 2016 14:52:17 -0000
Reply-to: Bug 1578256 <1578256@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

wifi in not working on my acer Aspire E 15 need help.

rfkill list all
0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
1: acer-wireless: Wireless LAN
	Soft blocked: no
	Hard blocked: no
lspci
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 Network controller: Qualcomm Atheros Device 0042 (rev 30)

using ubuntu 14.04
Ubuntu 3.13.0-86.130-generic 3.13.11-ckt39
wifi connections are not showing under connection area.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-86-generic 3.13.0-86.130
ProcVersionSignature: Ubuntu 3.13.0-86.130-generic 3.13.11-ckt39
Uname: Linux 3.13.0-86-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  railyatri   2081 F.... pulseaudio
 /dev/snd/controlC0:  railyatri   2081 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed May  4 20:14:31 2016
HibernationDevice: RESUME=UUID=15d78b99-e6fc-4078-ac51-a2b37365b776
InstallationDate: Installed on 2016-05-02 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: Acer Aspire E5-573
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic root=UUID=8f0d504d-6746-42b4-a216-f654f55cf52e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-86-generic N/A
 linux-backports-modules-3.13.0-86-generic  N/A
 linux-firmware                             1.127
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.35
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.35:bd11/30/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573
dmi.product.version: V3.72
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug package-from-proposed staging trusty

-- 
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https://bugs.launchpad.net/bugs/1578256

Title:
  wifi not working in acer E 15

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  wifi in not working on my acer Aspire E 15 need help.

  rfkill list all
  0: hci0: Bluetooth
  	Soft blocked: no
  	Hard blocked: no
  1: acer-wireless: Wireless LAN
  	Soft blocked: no
  	Hard blocked: no
  lspci
  00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
  00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
  00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
  00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
  00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
  00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
  00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
  00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
  00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
  00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
  00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
  00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
  02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
  03:00.0 Network controller: Qualcomm Atheros Device 0042 (rev 30)

  using ubuntu 14.04
  Ubuntu 3.13.0-86.130-generic 3.13.11-ckt39
  wifi connections are not showing under connection area.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-86-generic 3.13.0-86.130
  ProcVersionSignature: Ubuntu 3.13.0-86.130-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-86-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  railyatri   2081 F.... pulseaudio
   /dev/snd/controlC0:  railyatri   2081 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed May  4 20:14:31 2016
  HibernationDevice: RESUME=UUID=15d78b99-e6fc-4078-ac51-a2b37365b776
  InstallationDate: Installed on 2016-05-02 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Acer Aspire E5-573
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic root=UUID=8f0d504d-6746-42b4-a216-f654f55cf52e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-86-generic N/A
   linux-backports-modules-3.13.0-86-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/30/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.35
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.35:bd11/30/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

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Follow ups

[Bug 1578256] Re: wifi not working in acer E 15
From: Christopher M. Penalver, 2016-06-04
[Bug 1578256] Status changed to Confirmed
From: Brad Figg, 2016-05-04