← Back to team overview

kernel-packages team mailing list archive

[Bug 1559308] Re: Plugging HDMI screen in causes system hang

 

I'm also getting this problem. It seems, as others have said, to be
triggered by moving the mouse from laptop screen to external monitor or
vice versa.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1559308

Title:
  Plugging HDMI screen in causes system hang

Status in linux package in Ubuntu:
  Fix Committed

Bug description:
  I have a 4K UHD laptop screen and am running Ubuntu Gnome 16.04 Beta1
  using 4.4.0-13-generic and the Nouveau drivers.

  If I plug in an external HDMI monitor (FHD) either into either HDMI
  port (there's one on the machine and there's one available via a usb
  3.1 extra adaptor) then the whole system hangs, completely
  unresponsive and needing a hard reboot. Before hanging the 2nd display
  gets an image as expected, but the laptop's screen flashes randomly,
  sometimes you see weird artifacts. Then the hang comes.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xserver-xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-13.29-generic 4.4.5
  Uname: Linux 4.4.0-13-generic x86_64
  ApportVersion: 2.20-0ubuntu3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Fri Mar 18 20:43:42 2016
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Skylake Integrated Graphics [8086:191b] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Dell Skylake Integrated Graphics [1028:06e4]
     Subsystem: Dell GM107M [GeForce GTX 960M] [1028:06e4]
  InstallationDate: Installed on 2016-03-15 (3 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160225.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f3:21d5 Elan Microelectronics Corp. 
   Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp. 
   Bus 001 Device 004: ID 0c45:6713 Microdia 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 15 9550
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-13-generic.efi.signed root=UUID=b026feed-8801-44f4-9f3f-c245f4a1f25e ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/25/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.01.19
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr01.01.19:bd01/25/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.67-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.1.2-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.1.2-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.1-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.6.1-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160218-1ubuntu3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
  xserver.bootTime: Fri Mar 18 17:28:07 2016
  xserver.configfile: default
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
   Unknown chipset: NV117
   SynPS/2 Synaptics TouchPad: Read error 19
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5182 
   vendor                                     SHP
  xserver.version: 2:1.18.1-1ubuntu4

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1559308/+subscriptions