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Message #175923
[Bug 1575467] Re: Ubuntu 16.04 consistently freezes up / hangs
Andrew, the next step is to fully commit bisect from kernel
3.16.0-70-generic to 4.4.0-21.37-generic in order to identify the last
good kernel commit, followed immediately by the first bad one. This will
allow for a more expedited analysis of the root cause of your issue.
Could you please do this following
https://wiki.ubuntu.com/Kernel/KernelBisection ?
Please note, finding adjacent kernel versions is not fully commit
bisecting.
After the offending commit (not kernel version) has been identified,
then please mark this report Status Confirmed.
Thank you for your understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
** Tags added: regression-potential
** Tags removed: regression-potential
** Tags added: needs-bisect regression-release
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1575467
Title:
Ubuntu 16.04 consistently freezes up / hangs
Status in linux package in Ubuntu:
Incomplete
Bug description:
After upgrading from stock Ubuntu 14.04 to 16.04 my laptop
consistently freezes up and is unresponsive to keyboard or mouse. The
only way is to do a hard shutdown. I'm usually in a browser when this
happens, and often watching a video or two. It seems to happen more
often in Google Chrome than Firefox, but it happens with both. It has
happened at least once with no videos loaded. I haven’t observed it
freeze / hang when I’m not in a browser, but that's mainly what i use
my laptop for, so that's where most of my time is spent.
Call trace:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575467/+attachment/4648682/+files/kern.log.2.gz
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: andrew 1949 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=e8aaee7c-d956-4519-94f0-cf7aad745020
InstallationDate: Installed on 2015-08-08 (263 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. Inspiron 3451
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=d01f07be-c906-4024-8eef-a58ba3935298 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-21-generic N/A
linux-backports-modules-4.4.0-21-generic N/A
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-21-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-22 (4 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 12/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0H4MK6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0H4MK6:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3451
dmi.product.version: A00
dmi.sys.vendor: Dell Inc.
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