kernel-packages team mailing list archive

[Vincent Tarin <tarin.vincent@xxxxxxxx>]

Public bug reported:

Hello,
I have a laptop set for dual boot windows10/ubuntu16.04. The sound on windows is working fine, as with the HDMI. but the internal speakers remain mutted with ubuntu. there were working fine with previous version. Please what could I do to fix it ?
Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  vincent    1545 F.... pulseaudio
CurrentDesktop: X-Cinnamon
Date: Fri May  6 20:28:15 2016
HibernationDevice: RESUME=UUID=2785a0e6-7fc4-400d-b731-9fea7c931f64
InstallationDate: Installed on 2016-05-02 (3 days ago)
InstallationMedia: cubuntu 16.04 215 intel - Release amd64
MachineType: CLEVO CO. W240EU/W250EUQ/W270EUQ
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=d24a0300-d403-4931-9d69-a89394d647b8 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-21-generic N/A
 linux-backports-modules-4.4.0-21-generic  N/A
 linux-firmware                            1.157
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W240EU/W250EUQ/W270EUQ
dmi.board.vendor: CLEVO CO.
dmi.board.version: V3.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/12/2012:svnCLEVOCO.:pnW240EU/W250EUQ/W270EUQ:pvrNotApplicable:rvnCLEVOCO.:rnW240EU/W250EUQ/W270EUQ:rvrV3.0:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: W240EU/W250EUQ/W270EUQ
dmi.product.version: Not Applicable
dmi.sys.vendor: CLEVO CO.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages xenial

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1579006

Title:
  No sound since the ubuntu 16.04 upgrade

Status in linux package in Ubuntu:
  New

Bug description:
  Hello,
  I have a laptop set for dual boot windows10/ubuntu16.04. The sound on windows is working fine, as with the HDMI. but the internal speakers remain mutted with ubuntu. there were working fine with previous version. Please what could I do to fix it ?
  Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  vincent    1545 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  Date: Fri May  6 20:28:15 2016
  HibernationDevice: RESUME=UUID=2785a0e6-7fc4-400d-b731-9fea7c931f64
  InstallationDate: Installed on 2016-05-02 (3 days ago)
  InstallationMedia: cubuntu 16.04 215 intel - Release amd64
  MachineType: CLEVO CO. W240EU/W250EUQ/W270EUQ
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=d24a0300-d403-4931-9d69-a89394d647b8 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/12/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W240EU/W250EUQ/W270EUQ
  dmi.board.vendor: CLEVO CO.
  dmi.board.version: V3.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/12/2012:svnCLEVOCO.:pnW240EU/W250EUQ/W270EUQ:pvrNotApplicable:rvnCLEVOCO.:rnW240EU/W250EUQ/W270EUQ:rvrV3.0:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: W240EU/W250EUQ/W270EUQ
  dmi.product.version: Not Applicable
  dmi.sys.vendor: CLEVO CO.

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