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[Bug 1579097] [NEW] Inserting USB cable connected to Android Phone causes full system freeze

 

Public bug reported:

Specifics of the conditions, although these may not be relevant as this
configuration has been working and still works intermittently:

USB Cable is already connected to the computer via extension ports.
Phone is switched on and screen unlocked.
Cable is then inserted into the phone.
Phone is an HTC One M8 running Cyanogenmod 12.1, root not enabled, ADB not enabled (although android utilities are installed on the computer).

System completely freezes on clicking the device icon in the launcher,
with video and mouse pointer frozen, terminal switching doesn't work, no
disc activity showing. Tried again after reboot, same happened. It does
work sometimes.

I have not tried an alternative cable or port as I wanted to get this
reported before being forced to reboot again.

I've report this bug, regardless of what I might find subsequently on
testing cables and cleaning the USB ports, because I think that the
system should at least survive in the face of such problems.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-70-generic 3.16.0-70.90~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-70.90~14.04.1-generic 3.16.7-ckt25
Uname: Linux 3.16.0-70-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Fri May  6 15:13:26 2016
InstallationDate: Installed on 2015-07-13 (297 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-lts-utopic (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Description changed:

  Specifics of the conditions, although these may not be relevant as this
  configuration has been working and still works intermittently:
  
  USB Cable is already connected to the computer via extension ports.
  Phone is switched on and screen unlocked.
  Cable is then inserted into the phone.
  Phone is an HTC One M8 running Cyanogenmod 12.1, root not enabled, ADB not enabled (although android utilities are installed on the computer).
  
- System completely freezes with video and mouse pointer frozen, terminal
- switching doesn't work, no disc activity showing. Tried again after
- reboot, same happened. It does work sometimes.
+ System completely freezes on clicking the device icon in the launcher,
+ with video and mouse pointer frozen, terminal switching doesn't work, no
+ disc activity showing. Tried again after reboot, same happened. It does
+ work sometimes.
  
  I have not tried an alternative cable or port as I wanted to get this
  reported before being forced to reboot again.
  
  I've report this bug, regardless of what I might find subsequently on
  testing cables and cleaning the USB ports, because I think that the
  system should at least survive in the face of such problems.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-70-generic 3.16.0-70.90~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-70.90~14.04.1-generic 3.16.7-ckt25
  Uname: Linux 3.16.0-70-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri May  6 15:13:26 2016
  InstallationDate: Installed on 2015-07-13 (297 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  ProcEnviron:
-  LANGUAGE=en_GB:en
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB:en
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

-- 
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Packages, which is subscribed to linux-lts-utopic in Ubuntu.
https://bugs.launchpad.net/bugs/1579097

Title:
  Inserting USB cable connected to Android Phone causes full system
  freeze

Status in linux-lts-utopic package in Ubuntu:
  New

Bug description:
  Specifics of the conditions, although these may not be relevant as
  this configuration has been working and still works intermittently:

  USB Cable is already connected to the computer via extension ports.
  Phone is switched on and screen unlocked.
  Cable is then inserted into the phone.
  Phone is an HTC One M8 running Cyanogenmod 12.1, root not enabled, ADB not enabled (although android utilities are installed on the computer).

  System completely freezes on clicking the device icon in the launcher,
  with video and mouse pointer frozen, terminal switching doesn't work,
  no disc activity showing. Tried again after reboot, same happened. It
  does work sometimes.

  I have not tried an alternative cable or port as I wanted to get this
  reported before being forced to reboot again.

  I've report this bug, regardless of what I might find subsequently on
  testing cables and cleaning the USB ports, because I think that the
  system should at least survive in the face of such problems.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-70-generic 3.16.0-70.90~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-70.90~14.04.1-generic 3.16.7-ckt25
  Uname: Linux 3.16.0-70-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri May  6 15:13:26 2016
  InstallationDate: Installed on 2015-07-13 (297 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

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