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[Bug 1579550] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1579550

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1579550

Title:
  System does not detected Creative SB1550 corectly

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 16.04 LTS AMD64 does not detects Creative SB1550 PCI-E sound card.
  This card is not old, I've bought it recently.

  http://en.europe.creative.com/p/sound-blaster/sound-blaster-audigy-rx

  "The Audigy 5/Rx is essentially an Audigy 4 behind a PLX PCIe-
  bridge with an additional TOSLINK output."

  lspci -v:
  02:00.0 Multimedia audio controller: Creative Labs SB0400 Audigy2 Value
          Subsystem: Creative Labs SB0400 Audigy2 Value
          Flags: bus master, medium devsel, latency 32, IRQ 16
          I/O ports at e000 [size=64]
          Capabilities: [dc] Power Management version 2
          Kernel driver in use: snd_emu10k1
          Kernel modules: snd_emu10k1

  lspci -vn:
  02:00.0 0401: 1102:0008
          Subsystem: 1102:1024
          Flags: bus master, medium devsel, latency 32, IRQ 16
          I/O ports at e000 [size=64]
          Capabilities: [dc] Power Management version 2
          Kernel driver in use: snd_emu10k1
          Kernel modules: snd_emu10k1

  dmesg:
  snd_emu10k1 0000:02:00.0: Audigy2 value: Special config.

  I've installed all ^alsa-* packages like utils,firmware, etc.
  I've found the "SB1550" string in a /lib/modules/4.4.0-22-generic/kernel/sound/pci/emu10k1/snd-emu10k1.ko module...

  There is some links:
  http://www.linux-hardware-guide.com/in/2014-08-26-creative-sound-blaster-audigy-rx-sb1550-7-1-sound-sound-card-pcie
  http://mailman.alsa-project.org/pipermail/alsa-devel/2015-March/089705.html

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