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Date
[Bug 1579506] Re: touchpad stopped working

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: teo1978 <teo8976@xxxxxxxxx>
Date: Tue, 10 May 2016 08:28:30 -0000
Reply-to: Bug 1579506 <1579506@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected

** Description changed:

  This is most probably a once-in-a-million-years bug, it has just
  happened now and I had never seen this before; but it's so huge that it
  must be investigated and fixed. Don't tell me you can't reproduce, I
  know that.
  
  At home I usually connect an external keyboard, mouse and screen to my
  laptop, using it as a desktop computer. Every once in a while I unplug
  everything and take the laptop to another room and keep using it,
  without suspending or shutting down.
  
  I just did that and the touchpad has stopped working. I have no mouse
  right now. Since I don't know how to access the system menu with the
  keyboard only (if that's possible at all), I will launch a terminal with
  Ctrl-Alt-T and restart the system by typing "reboot".
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: unity 7.3.3+15.10.20151203-0ubuntu1
  ProcVersionSignature: Ubuntu 4.2.0-35.40-generic 4.2.8-ckt5
  Uname: Linux 4.2.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CurrentDesktop: Unity
  Date: Sun May  8 14:03:35 2016
  InstallationDate: Installed on 2013-10-11 (939 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  SourcePackage: unity
  UpgradeStatus: Upgraded to wily on 2016-01-18 (111 days ago)
+ --- 
+ ApportVersion: 2.19.1-0ubuntu5
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  teo        2081 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 15.10
+ HibernationDevice: RESUME=UUID=ff7e702a-a05a-47fd-8c14-551e81f9e9e3
+ InstallationDate: Installed on 2013-10-11 (941 days ago)
+ InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
+ MachineType: Acer Aspire V3-571G
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-35-generic.efi.signed root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-35.40-generic 4.2.8-ckt5
+ RelatedPackageVersions:
+  linux-restricted-modules-4.2.0-35-generic N/A
+  linux-backports-modules-4.2.0-35-generic  N/A
+  linux-firmware                            1.149.3
+ Tags:  wily
+ Uname: Linux 4.2.0-35-generic x86_64
+ UpgradeStatus: Upgraded to wily on 2016-01-18 (112 days ago)
+ UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo vboxusers wireshark
+ _MarkForUpload: True
+ dmi.bios.date: 10/15/2012
+ dmi.bios.vendor: Acer
+ dmi.bios.version: V2.07
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: VA50_HC_CR
+ dmi.board.vendor: Acer
+ dmi.board.version: Type2 - Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V2.07
+ dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
+ dmi.product.name: Aspire V3-571G
+ dmi.product.version: V2.07
+ dmi.sys.vendor: Acer

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1579506/+attachment/4659662/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1579506

Title:
  touchpad stopped working

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  This is most probably a once-in-a-million-years bug, it has just
  happened now and I had never seen this before; but it's so huge that
  it must be investigated and fixed. Don't tell me you can't reproduce,
  I know that.

  At home I usually connect an external keyboard, mouse and screen to my
  laptop, using it as a desktop computer. Every once in a while I unplug
  everything and take the laptop to another room and keep using it,
  without suspending or shutting down.

  I just did that and the touchpad has stopped working. I have no mouse
  right now. Since I don't know how to access the system menu with the
  keyboard only (if that's possible at all), I will launch a terminal
  with Ctrl-Alt-T and restart the system by typing "reboot".

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: unity 7.3.3+15.10.20151203-0ubuntu1
  ProcVersionSignature: Ubuntu 4.2.0-35.40-generic 4.2.8-ckt5
  Uname: Linux 4.2.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CurrentDesktop: Unity
  Date: Sun May  8 14:03:35 2016
  InstallationDate: Installed on 2013-10-11 (939 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  SourcePackage: unity
  UpgradeStatus: Upgraded to wily on 2016-01-18 (111 days ago)
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  teo        2081 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=ff7e702a-a05a-47fd-8c14-551e81f9e9e3
  InstallationDate: Installed on 2013-10-11 (941 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Acer Aspire V3-571G
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-35-generic.efi.signed root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-35.40-generic 4.2.8-ckt5
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-35-generic N/A
   linux-backports-modules-4.2.0-35-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  Uname: Linux 4.2.0-35-generic x86_64
  UpgradeStatus: Upgraded to wily on 2016-01-18 (112 days ago)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo vboxusers wireshark
  _MarkForUpload: True
  dmi.bios.date: 10/15/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.07
  dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.07
  dmi.sys.vendor: Acer

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