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Message #177744
[Bug 1534948] Re: Ubuntu 15.10 fails to boot from Sandisk USB stick
apport information
** Tags added: apport-collected
** Description changed:
Booting from Sandisk USB stick fails and stops on "device descriptor
read/64, error -71" and "device not accepting address 6, error -71" on
Dell Latitude E5420 Laptop. I tried every USB socket but without
success. Booting with "rootwait" parameter does not help either.
[ 5.190746] ata5: SATA link down (SStatus 0 SControl 300)
[ 5.510923] ata6: SATA link down (SStatus 0 SControl 300)
[ 18.414128] usb 2-1.4: device descriptor read/64, error -110
[ 23.601028] usb 2-1.4: device descriptor read/64, error -71
[ 23.777126] usb 2-1.4: new high-speed USB device number 4 using ehci-pci
[ 23.861176] usb 2-1.4: device descriptor read/64, error -71
[ 24.049280] usb 2-1.4: device descriptor read/64, error -71
[ 24.225377] usb 2-1.4: new high-speed USB device number 5 using ehci-pci
[ 24.641614] usb 2-1.4: device not accepting address 5, error -71
[ 24.713649] usb 2-1.4: new high-speed USB device number 6 using ehci-pci
[ 25.129882] usb 2-1.4: device not accepting address 6, error -71
[ 25.131599] usb 2-1-port4: unable to enumerate USB device
[ 25.205925] usb 2-1.6: new full-speed USB device number 7 using ehci-pci
[ 25.303424] usb 2-1.6: New USB device found, idVendor=413c, idProduct=8187
[ 25.304928] usb 2-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 25.306409] usb 2-1.6: Product: DW375 Bluetooth Module
[ 25.307864] usb 2-1.6: Manufacturer: Dell Computer Corp
[ 25.309305] usb 2-1.6: SerialNumber: 90004EDB8100
however unpluging and repluging usb stick makes booting process go
further
[ 35.799849] usb 2-1.4: new high-speed USB device number 8 using ehci-pci
[ 35.893824] usb 2-1.4: New USB device found, idVendor=0781, idProduct=5583
[ 35.895294] usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 35.896728] usb 2-1.4: Product: Ultra Fit
[ 35.898129] usb 2-1.4: Manufacturer: SanDisk
[ 35.899521] usb 2-1.4: SerialNumber: 4C530001160413113001
[ 35.905302] usb-storage 2-1.4:1.0: USB Mass Storage device detected
[ 35.907051] scsi host6: usb-storage 2-1.4:1.0
[ 35.908544] usbcore: registered new interface driver usb-storage
[ 35.911586] usbcore: registered new interface driver uas
[ 36.909422] scsi 6:0:0:0: Direct-Access SanDisk Ultra Fit 1.00 PQ: 0 ANSI: 6
[ 36.911179] sd 6:0:0:0: Attached scsi generic sg2 type 0
[ 36.913169] sd 6:0:0:0: [sdb] 60751872 512-byte logical blocks: (31.1 GB/28.9 GiB)
[ 36.915880] sd 6:0:0:0: [sdb] Write Protect is off
[ 36.917297] sd 6:0:0:0: [sdb] Mode Sense: 43 00 00 00
[ 36.918317] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 36.950274] sdb: sdb1 sdb2 < sdb5 >
[ 36.955479] sd 6:0:0:0: [sdb] Attached SCSI removable disk
[ 37.254029] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)
My system:
darek@LAPTOP-PORTABLE:~$ lsb_release -rd
Description: Ubuntu 15.10
Release: 15.10
darek@LAPTOP-PORTABLE:~$ uname -a
Linux LAPTOP-PORTABLE 4.2.0-23-generic #28-Ubuntu SMP Sun Dec 27 17:47:31 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
+ ---
+ ApportVersion: 2.20.1-0ubuntu2
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: darek 1257 F.... pulseaudio
+ CurrentDesktop: LXDE
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=e7e49edd-f274-4ac4-ae57-ebbeb8082257
+ InstallationDate: Installed on 2015-11-10 (181 days ago)
+ InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
+ MachineType: Dell Inc. Latitude E5420
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=ee3725ef-3af5-4853-84aa-d4526d8e6014 ro priority=low rootwait
+ ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
+ RelatedPackageVersions:
+ linux-restricted-modules-4.4.0-22-generic N/A
+ linux-backports-modules-4.4.0-22-generic N/A
+ linux-firmware 1.157
+ Tags: xenial
+ Uname: Linux 4.4.0-22-generic x86_64
+ UpgradeStatus: Upgraded to xenial on 2016-04-23 (17 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 07/10/2011
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A02
+ dmi.board.name: 0H5TG2
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A01
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA01:cvnDellInc.:ct9:cvr:
+ dmi.product.name: Latitude E5420
+ dmi.product.version: 01
+ dmi.sys.vendor: Dell Inc.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1534948/+attachment/4660163/+files/AlsaInfo.txt
--
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https://bugs.launchpad.net/bugs/1534948
Title:
Ubuntu 15.10 fails to boot from Sandisk USB stick
Status in linux package in Ubuntu:
Incomplete
Bug description:
Booting from Sandisk USB stick fails and stops on "device descriptor
read/64, error -71" and "device not accepting address 6, error -71" on
Dell Latitude E5420 Laptop. I tried every USB socket but without
success. Booting with "rootwait" parameter does not help either.
[ 5.190746] ata5: SATA link down (SStatus 0 SControl 300)
[ 5.510923] ata6: SATA link down (SStatus 0 SControl 300)
[ 18.414128] usb 2-1.4: device descriptor read/64, error -110
[ 23.601028] usb 2-1.4: device descriptor read/64, error -71
[ 23.777126] usb 2-1.4: new high-speed USB device number 4 using ehci-pci
[ 23.861176] usb 2-1.4: device descriptor read/64, error -71
[ 24.049280] usb 2-1.4: device descriptor read/64, error -71
[ 24.225377] usb 2-1.4: new high-speed USB device number 5 using ehci-pci
[ 24.641614] usb 2-1.4: device not accepting address 5, error -71
[ 24.713649] usb 2-1.4: new high-speed USB device number 6 using ehci-pci
[ 25.129882] usb 2-1.4: device not accepting address 6, error -71
[ 25.131599] usb 2-1-port4: unable to enumerate USB device
[ 25.205925] usb 2-1.6: new full-speed USB device number 7 using ehci-pci
[ 25.303424] usb 2-1.6: New USB device found, idVendor=413c, idProduct=8187
[ 25.304928] usb 2-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 25.306409] usb 2-1.6: Product: DW375 Bluetooth Module
[ 25.307864] usb 2-1.6: Manufacturer: Dell Computer Corp
[ 25.309305] usb 2-1.6: SerialNumber: 90004EDB8100
however unpluging and repluging usb stick makes booting process go
further
[ 35.799849] usb 2-1.4: new high-speed USB device number 8 using ehci-pci
[ 35.893824] usb 2-1.4: New USB device found, idVendor=0781, idProduct=5583
[ 35.895294] usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 35.896728] usb 2-1.4: Product: Ultra Fit
[ 35.898129] usb 2-1.4: Manufacturer: SanDisk
[ 35.899521] usb 2-1.4: SerialNumber: 4C530001160413113001
[ 35.905302] usb-storage 2-1.4:1.0: USB Mass Storage device detected
[ 35.907051] scsi host6: usb-storage 2-1.4:1.0
[ 35.908544] usbcore: registered new interface driver usb-storage
[ 35.911586] usbcore: registered new interface driver uas
[ 36.909422] scsi 6:0:0:0: Direct-Access SanDisk Ultra Fit 1.00 PQ: 0 ANSI: 6
[ 36.911179] sd 6:0:0:0: Attached scsi generic sg2 type 0
[ 36.913169] sd 6:0:0:0: [sdb] 60751872 512-byte logical blocks: (31.1 GB/28.9 GiB)
[ 36.915880] sd 6:0:0:0: [sdb] Write Protect is off
[ 36.917297] sd 6:0:0:0: [sdb] Mode Sense: 43 00 00 00
[ 36.918317] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 36.950274] sdb: sdb1 sdb2 < sdb5 >
[ 36.955479] sd 6:0:0:0: [sdb] Attached SCSI removable disk
[ 37.254029] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)
My system:
darek@LAPTOP-PORTABLE:~$ lsb_release -rd
Description: Ubuntu 15.10
Release: 15.10
darek@LAPTOP-PORTABLE:~$ uname -a
Linux LAPTOP-PORTABLE 4.2.0-23-generic #28-Ubuntu SMP Sun Dec 27 17:47:31 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: darek 1257 F.... pulseaudio
CurrentDesktop: LXDE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=e7e49edd-f274-4ac4-ae57-ebbeb8082257
InstallationDate: Installed on 2015-11-10 (181 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Dell Inc. Latitude E5420
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=ee3725ef-3af5-4853-84aa-d4526d8e6014 ro priority=low rootwait
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
RelatedPackageVersions:
linux-restricted-modules-4.4.0-22-generic N/A
linux-backports-modules-4.4.0-22-generic N/A
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-23 (17 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/10/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0H5TG2
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5420
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: darek 1257 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=e7e49edd-f274-4ac4-ae57-ebbeb8082257
InstallationDate: Installed on 2015-11-10 (181 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Dell Inc. Latitude E5420
Package: linux (not installed)
ProcEnviron:
LANGUAGE=pl
TERM=xterm
PATH=(custom, no user)
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=ee3725ef-3af5-4853-84aa-d4526d8e6014 ro priority=low rootwait
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-22-generic N/A
linux-backports-modules-4.4.0-22-generic N/A
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-23 (17 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 07/10/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0H5TG2
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5420
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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