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Message #178051
[Bug 1551880] Re: [Dell XPS 13 9343] Audio broken with I2S mode in Ubuntu 16.04 kernel 4.4 (but works with kernel 4.3)
Update with some new info. I booted into Win10 and noticed that it
wasn't recognizing an audio device. Googled around a bit and ended up
(re)installing the Realtek drivers largely by following what I read
here:
http://en.community.dell.com/support-forums/laptop/f/3517/t/19630850
NOTE: I did the diagnostic and the 8 tones played correctly from the
speakers.
Rebooted into Win10 again. It was showing an audio device, but I couldn't get it to actually play anything.
Rebooted into Ubuntu again, and it now sees the broadwell-rt286 device!
With a little poking in sound preferences, I'm able to get the laptop
speakers to work. Not quite out of the woods yet though.
1) If I reboot the computer into Ubuntu, the broadwell device
disappears. I have to go into Win10 and then back into Ubuntu to get it
to show up again.
2) If I plug speakers into the headphone jack, I can get sound to work,
but if the sound card is left alone for any length of time is starts
making a loud persistent clicking sound over and over. The speakers will
play any audio just fine, but if I'm not doing anything, there's a
continuous clicking noise.
I'm attaching the output of a new run of also-info.sh, which definitely
has a bunch of new things in it compared to the attachment in my
previous comment.
** Attachment added: "alsa-info-new.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1551880/+attachment/4660983/+files/alsa-info-new.txt
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https://bugs.launchpad.net/bugs/1551880
Title:
[Dell XPS 13 9343] Audio broken with I2S mode in Ubuntu 16.04 kernel
4.4 (but works with kernel 4.3)
Status in linux package in Ubuntu:
Confirmed
Bug description:
I wanted to try Linux again on this machine and the tons of
troubleshooting since release got a bit better, but the sound is still
a bit strange.
So after changing distributions I installed Xubuntu 16.04 Beta 1 today with kernel 4.4.0-8 and sound isn't working because the 3,5 mm device is completely missing. PulseAudio is only showing the HDMI output.
I got the sound working by downloading kernel 4.3.6 from the Ubuntu kernel archives, although then it looks like it is running in HDA mode instead of I2S (which I don't like because Dual Boot).
Let me know if there is anything else I can do to track down the
problem.
$ dmesg -t | egrep "(audio|snd|INT3438)"
DMAR: ACPI device "INT3438:00" under DMAR at fed91000 as 00:13.0
snd_hda_intel 0000:00:03.0: enabling device (0000 -> 0002)
sst-acpi INT3438:00: DesignWare DMA Controller, 8 channels
haswell-pcm-audio haswell-pcm-audio: Direct firmware load for intel/IntcPP01.bin failed with error -2
haswell-pcm-audio haswell-pcm-audio: fw image intel/IntcPP01.bin not available(-2)
haswell-pcm-audio haswell-pcm-audio: FW loaded, mailbox readback FW info: type 01, - version: 00.00, build 77, source commit id: 876ac6906f31a43b6772b23c7c983ce9dcb18a19
broadwell-audio broadwell-audio: ASoC: CODEC DAI rt286-aif1 not registered
snd_hda_intel 0000:00:03.0: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
broadwell-audio broadwell-audio: ASoC: CODEC DAI rt286-aif1 not registered
broadwell-audio broadwell-audio: ASoC: CODEC DAI rt286-aif1 not registered
broadwell-audio broadwell-audio: ASoC: CODEC DAI rt286-aif1 not registered
broadwell-audio broadwell-audio: ASoC: CODEC DAI rt286-aif1 not registered
broadwell-audio broadwell-audio: ASoC: CODEC DAI rt286-aif1 not registered
broadwell-audio broadwell-audio: ASoC: CODEC DAI rt286-aif1 not registered
$ cat /proc/asound/cards
0 [HDMI ]: HDA-Intel - HDA Intel HDMI
HDA Intel HDMI at 0xf7218000 irq 50
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-8-generic 4.4.0-8.23
ProcVersionSignature: Ubuntu 4.4.0-8.23-generic 4.4.2
Uname: Linux 4.4.0-8-generic x86_64
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sysop 1266 F.... pulseaudio
CurrentDesktop: XFCE
Date: Tue Mar 1 18:48:05 2016
HibernationDevice: RESUME=UUID=338a51e1-7748-466e-ba21-4210b34c4189
InstallationDate: Installed on 2016-03-01 (0 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160224)
MachineType: Dell Inc. XPS 13 9343
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-8-generic.efi.signed root=UUID=347e6152-7230-486c-b801-8eb0811c8c8d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-8-generic N/A
linux-backports-modules-4.4.0-8-generic N/A
linux-firmware 1.156
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/11/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0WF2C3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/11/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0WF2C3:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.
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