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Message #178694
[Bug 1575334] Re: Docking thinkpad laptop causes a complete system freeze
Hi Joseph,
Sorry for the late reply. I've tried testing both those kernels, but couldn't boot wither either of them: I have full disk encryption set up on this laptop, and when booting these kernels I'm unable to enter my decryption password. The UI appears, but pressing keys on the keyboard does nothing - the UI doesn't update, and pressing 'enter' doesn't cause the typed password to be accepted either.
What should I try next?
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https://bugs.launchpad.net/bugs/1575334
Title:
Docking thinkpad laptop causes a complete system freeze
Status in linux package in Ubuntu:
In Progress
Bug description:
Since upgrading to Xenial, about 80% of the time when I dock my
thinkpad laptop I get a complete system freeze. The symptoms of the
freeze are:
* The two external monitors connected to the dock seem to be in a
half-configured state - they're powered on, and display some graphics
from my desktop, but do not yet show the correct contents.
* I can't get to a console with Ctrl+Alt+F1.
* I can't kill X with Ctrl+Alt+Backspace
* I can't get the mouse cursor to appear or move, either with the
trackpad or the external mouse.
* Undocking the laptop doesn't help.
The only thing I *can* do at this point is to hold down the power
button.
I seem to recall similar issues in the past (perhaps in Vivid?), where
the fix ended up being in the graphics driver.
The laptop is a T540p. The docking station is an "ultra dock pro" -
not a USB dock, but rather one of those ones where the laoptop clicks
into a base.
This bug makes the docking station rather useless, and makes me sad :(
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: thomi 3196 F.... pulseaudio
/dev/snd/controlC0: thomi 3196 F.... pulseaudio
/dev/snd/controlC1: thomi 3196 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Apr 27 07:35:58 2016
HibernationDevice: RESUME=UUID=d27c9b15-955a-4bff-b4a7-e6116a8b30bb
InstallationDate: Installed on 2015-10-12 (197 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20BECTO1WW
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-21-generic N/A
linux-backports-modules-4.4.0-21-generic N/A
linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-04-21 (5 days ago)
dmi.bios.date: 09/01/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: GMET72WW (2.20 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BECTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGMET72WW(2.20):bd09/01/2015:svnLENOVO:pn20BECTO1WW:pvrThinkPadT540p:rvnLENOVO:rn20BECTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20BECTO1WW
dmi.product.version: ThinkPad T540p
dmi.sys.vendor: LENOVO
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