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[Bug 1582023] [NEW] snd_ice1712: audio is stuck with Audiophile 2496

 

Public bug reported:

I have Audiophile 2496 and quite fresh install of Ubuntu 16.04. The card
seems like it is working as the modules are loading without an issue and
everything is showing up in the sound settings as expected. Also
alsamixer seems fine.

The problem is that when ever I try to actually use the 2496 card the
audio gets stuck. If I try to change to either analog or digital output
of 2496 it will not make the change at all.

For example VLC will try to play files but the media controls wont do
anything. The VLC will not shutdown either. It has to be killed.


Similarly aplay hangs and no sound comes out:

$ aplay /usr/share/sounds/alsa/Front_Center.wav -v -D plughw:CARD=M2496,DEV=0
Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
Plug PCM: Rate conversion PCM (44100, sformat=S16_LE)
Converter: libspeex (builtin)
Protocol version: 10002
Its setup is:
  stream       : PLAYBACK
  access       : RW_INTERLEAVED
  format       : S16_LE
  subformat    : STD
  channels     : 1
  rate         : 48000
  exact rate   : 48000 (48000/1)
  msbits       : 16
  buffer_size  : 7132
  period_size  : 1783
  period_time  : 37142
  tstamp_mode  : NONE
  tstamp_type  : MONOTONIC
  period_step  : 1
  avail_min    : 1783
  period_event : 0
  start_threshold  : 7132
  stop_threshold   : 7132
  silence_threshold: 0
  silence_size : 0
  boundary     : 8029918135601594368
Slave: Route conversion PCM (sformat=S32_LE)
  Transformation table:
    0 <- 0
    1 <- 0
    2 <- 0
    3 <- 0
    4 <- 0
    5 <- 0
    6 <- 0
    7 <- 0
    8 <- 0
    9 <- 0
Its setup is:
  stream       : PLAYBACK
  access       : MMAP_INTERLEAVED
  format       : S16_LE
  subformat    : STD
  channels     : 1
  rate         : 44100
  exact rate   : 44100 (44100/1)
  msbits       : 16
  buffer_size  : 6553
  period_size  : 1638
  period_time  : 37142
  tstamp_mode  : NONE
  tstamp_type  : MONOTONIC
  period_step  : 1
  avail_min    : 1638
  period_event : 0
  start_threshold  : 6552
  stop_threshold   : 6553
  silence_threshold: 0
  silence_size : 0
  boundary     : 7378022089539715072
Slave: Hardware PCM card 2 'M Audio Audiophile 24/96' device 0 subdevice 0
Its setup is:
  stream       : PLAYBACK
  access       : MMAP_INTERLEAVED
  format       : S32_LE
  subformat    : STD
  channels     : 10
  rate         : 44100
  exact rate   : 44100 (44100/1)
  msbits       : 24
  buffer_size  : 6553
  period_size  : 1638
  period_time  : 37142
  tstamp_mode  : NONE
  tstamp_type  : MONOTONIC
  period_step  : 1
  avail_min    : 1638
  period_event : 0
  start_threshold  : 6552
  stop_threshold   : 6553
  silence_threshold: 0
  silence_size : 0
  boundary     : 7378022089539715072
  appl_ptr     : 0
  hw_ptr       : 0



$ aplay -L|grep plughw:CARD=M2496,DEV=0 -A3
plughw:CARD=M2496,DEV=0
    M Audio Audiophile 24/96, ICE1712 multi
    Hardware device with all software conversions

$ uname -r
4.4.0-22-generic

$ lsmod|grep snd
snd_hda_codec_hdmi     53248  1
snd_hda_codec_realtek    81920  1
snd_hda_codec_generic    77824  1 snd_hda_codec_realtek
snd_ice1712            77824  3
snd_cs8427             16384  1 snd_ice1712
snd_i2c                16384  2 snd_ice1712,snd_cs8427
snd_ice17xx_ak4xxx     16384  1 snd_ice1712
snd_ak4xxx_adda        20480  2 snd_ice1712,snd_ice17xx_ak4xxx
snd_mpu401_uart        16384  1 snd_ice1712
snd_ac97_codec        131072  1 snd_ice1712
ac97_bus               16384  1 snd_ac97_codec
snd_hda_intel          36864  8
snd_hda_codec         135168  4 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel
snd_hda_core           73728  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
snd_hwdep              16384  1 snd_hda_codec
snd_pcm               106496  9 snd_ice1712,snd_ac97_codec,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
snd_seq_midi           16384  0
snd_seq_midi_event     16384  1 snd_seq_midi
snd_rawmidi            32768  2 snd_mpu401_uart,snd_seq_midi
snd_seq                69632  2 snd_seq_midi_event,snd_seq_midi
snd_seq_device         16384  3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer              32768  2 snd_pcm,snd_seq
snd                    81920  36 snd_ice1712,snd_hda_codec_realtek,snd_ac97_codec,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_i2c,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_ak4xxx_adda,snd_hda_intel,snd_mpu401_uart,snd_seq_device,snd_cs8427
soundcore              16384  1 snd

$ dmesg|grep snd
[    8.532948] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[    8.533063] snd_hda_intel 0000:01:00.1: Disabling MSI
[    8.533067] snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio client
[    8.562604] snd_ice1712 0000:06:01.0: enabling device (0000 -> 0001)
[    8.576491] snd_hda_intel 0000:00:1f.3: failed to add i915_bpo component master (-19)
[    8.589083] snd_hda_codec_realtek hdaudioC0D0: ALC1150: SKU not ready 0x00000000
[    8.589559] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC1150: line_outs=3 (0x14/0x15/0x16/0x0/0x0) type:line
[    8.589560] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    8.589561] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x1b/0x0/0x0/0x0/0x0)
[    8.589562] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
[    8.589563] snd_hda_codec_realtek hdaudioC0D0:    dig-out=0x1e/0x0
[    8.589563] snd_hda_codec_realtek hdaudioC0D0:    inputs:
[    8.589564] snd_hda_codec_realtek hdaudioC0D0:      Front Mic=0x19
[    8.589565] snd_hda_codec_realtek hdaudioC0D0:      Rear Mic=0x18
[    8.589566] snd_hda_codec_realtek hdaudioC0D0:      Line=0x1a
[   13.435150] snd_hda_codec_hdmi hdaudioC1D0: HDMI: invalid ELD data byte 3

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-22-generic 4.4.0-22.39
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CurrentDesktop: Unity
Date: Sun May 15 23:35:09 2016
HibernationDevice: RESUME=UUID=8d699392-da06-4436-a511-6ae42afb9364
InstallationDate: Installed on 2016-05-07 (8 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
IwConfig:
 enp7s0    no wireless extensions.
 
 lo        no wireless extensions.
MachineType: MSI MS-7978
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-22-generic N/A
 linux-backports-modules-4.4.0-22-generic  N/A
 linux-firmware                            1.157
RfKill:
 
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/22/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A.40
dmi.board.asset.tag: Default string
dmi.board.name: Z170A GAMING M3 (MS-7978)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd01/22/2016:svnMSI:pnMS-7978:pvr2.0:rvnMSI:rnZ170AGAMINGM3(MS-7978):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7978
dmi.product.version: 2.0
dmi.sys.vendor: MSI

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug xenial

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https://bugs.launchpad.net/bugs/1582023

Title:
  snd_ice1712: audio is stuck with Audiophile 2496

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have Audiophile 2496 and quite fresh install of Ubuntu 16.04. The
  card seems like it is working as the modules are loading without an
  issue and everything is showing up in the sound settings as expected.
  Also alsamixer seems fine.

  The problem is that when ever I try to actually use the 2496 card the
  audio gets stuck. If I try to change to either analog or digital
  output of 2496 it will not make the change at all.

  For example VLC will try to play files but the media controls wont do
  anything. The VLC will not shutdown either. It has to be killed.


  Similarly aplay hangs and no sound comes out:

  $ aplay /usr/share/sounds/alsa/Front_Center.wav -v -D plughw:CARD=M2496,DEV=0
  Playing WAVE '/usr/share/sounds/alsa/Front_Center.wav' : Signed 16 bit Little Endian, Rate 48000 Hz, Mono
  Plug PCM: Rate conversion PCM (44100, sformat=S16_LE)
  Converter: libspeex (builtin)
  Protocol version: 10002
  Its setup is:
    stream       : PLAYBACK
    access       : RW_INTERLEAVED
    format       : S16_LE
    subformat    : STD
    channels     : 1
    rate         : 48000
    exact rate   : 48000 (48000/1)
    msbits       : 16
    buffer_size  : 7132
    period_size  : 1783
    period_time  : 37142
    tstamp_mode  : NONE
    tstamp_type  : MONOTONIC
    period_step  : 1
    avail_min    : 1783
    period_event : 0
    start_threshold  : 7132
    stop_threshold   : 7132
    silence_threshold: 0
    silence_size : 0
    boundary     : 8029918135601594368
  Slave: Route conversion PCM (sformat=S32_LE)
    Transformation table:
      0 <- 0
      1 <- 0
      2 <- 0
      3 <- 0
      4 <- 0
      5 <- 0
      6 <- 0
      7 <- 0
      8 <- 0
      9 <- 0
  Its setup is:
    stream       : PLAYBACK
    access       : MMAP_INTERLEAVED
    format       : S16_LE
    subformat    : STD
    channels     : 1
    rate         : 44100
    exact rate   : 44100 (44100/1)
    msbits       : 16
    buffer_size  : 6553
    period_size  : 1638
    period_time  : 37142
    tstamp_mode  : NONE
    tstamp_type  : MONOTONIC
    period_step  : 1
    avail_min    : 1638
    period_event : 0
    start_threshold  : 6552
    stop_threshold   : 6553
    silence_threshold: 0
    silence_size : 0
    boundary     : 7378022089539715072
  Slave: Hardware PCM card 2 'M Audio Audiophile 24/96' device 0 subdevice 0
  Its setup is:
    stream       : PLAYBACK
    access       : MMAP_INTERLEAVED
    format       : S32_LE
    subformat    : STD
    channels     : 10
    rate         : 44100
    exact rate   : 44100 (44100/1)
    msbits       : 24
    buffer_size  : 6553
    period_size  : 1638
    period_time  : 37142
    tstamp_mode  : NONE
    tstamp_type  : MONOTONIC
    period_step  : 1
    avail_min    : 1638
    period_event : 0
    start_threshold  : 6552
    stop_threshold   : 6553
    silence_threshold: 0
    silence_size : 0
    boundary     : 7378022089539715072
    appl_ptr     : 0
    hw_ptr       : 0



  
  $ aplay -L|grep plughw:CARD=M2496,DEV=0 -A3
  plughw:CARD=M2496,DEV=0
      M Audio Audiophile 24/96, ICE1712 multi
      Hardware device with all software conversions

  $ uname -r
  4.4.0-22-generic

  $ lsmod|grep snd
  snd_hda_codec_hdmi     53248  1
  snd_hda_codec_realtek    81920  1
  snd_hda_codec_generic    77824  1 snd_hda_codec_realtek
  snd_ice1712            77824  3
  snd_cs8427             16384  1 snd_ice1712
  snd_i2c                16384  2 snd_ice1712,snd_cs8427
  snd_ice17xx_ak4xxx     16384  1 snd_ice1712
  snd_ak4xxx_adda        20480  2 snd_ice1712,snd_ice17xx_ak4xxx
  snd_mpu401_uart        16384  1 snd_ice1712
  snd_ac97_codec        131072  1 snd_ice1712
  ac97_bus               16384  1 snd_ac97_codec
  snd_hda_intel          36864  8
  snd_hda_codec         135168  4 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel
  snd_hda_core           73728  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
  snd_hwdep              16384  1 snd_hda_codec
  snd_pcm               106496  9 snd_ice1712,snd_ac97_codec,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
  snd_seq_midi           16384  0
  snd_seq_midi_event     16384  1 snd_seq_midi
  snd_rawmidi            32768  2 snd_mpu401_uart,snd_seq_midi
  snd_seq                69632  2 snd_seq_midi_event,snd_seq_midi
  snd_seq_device         16384  3 snd_seq,snd_rawmidi,snd_seq_midi
  snd_timer              32768  2 snd_pcm,snd_seq
  snd                    81920  36 snd_ice1712,snd_hda_codec_realtek,snd_ac97_codec,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_i2c,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_ak4xxx_adda,snd_hda_intel,snd_mpu401_uart,snd_seq_device,snd_cs8427
  soundcore              16384  1 snd

  $ dmesg|grep snd
  [    8.532948] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
  [    8.533063] snd_hda_intel 0000:01:00.1: Disabling MSI
  [    8.533067] snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio client
  [    8.562604] snd_ice1712 0000:06:01.0: enabling device (0000 -> 0001)
  [    8.576491] snd_hda_intel 0000:00:1f.3: failed to add i915_bpo component master (-19)
  [    8.589083] snd_hda_codec_realtek hdaudioC0D0: ALC1150: SKU not ready 0x00000000
  [    8.589559] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC1150: line_outs=3 (0x14/0x15/0x16/0x0/0x0) type:line
  [    8.589560] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
  [    8.589561] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x1b/0x0/0x0/0x0/0x0)
  [    8.589562] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
  [    8.589563] snd_hda_codec_realtek hdaudioC0D0:    dig-out=0x1e/0x0
  [    8.589563] snd_hda_codec_realtek hdaudioC0D0:    inputs:
  [    8.589564] snd_hda_codec_realtek hdaudioC0D0:      Front Mic=0x19
  [    8.589565] snd_hda_codec_realtek hdaudioC0D0:      Rear Mic=0x18
  [    8.589566] snd_hda_codec_realtek hdaudioC0D0:      Line=0x1a
  [   13.435150] snd_hda_codec_hdmi hdaudioC1D0: HDMI: invalid ELD data byte 3

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-22-generic 4.4.0-22.39
  ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
  Uname: Linux 4.4.0-22-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun May 15 23:35:09 2016
  HibernationDevice: RESUME=UUID=8d699392-da06-4436-a511-6ae42afb9364
  InstallationDate: Installed on 2016-05-07 (8 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  IwConfig:
   enp7s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7978
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-22-generic N/A
   linux-backports-modules-4.4.0-22-generic  N/A
   linux-firmware                            1.157
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/22/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A.40
  dmi.board.asset.tag: Default string
  dmi.board.name: Z170A GAMING M3 (MS-7978)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA.40:bd01/22/2016:svnMSI:pnMS-7978:pvr2.0:rvnMSI:rnZ170AGAMINGM3(MS-7978):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.name: MS-7978
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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