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[Bug 1066202] Re: dell xps 14z bluetooth controller not recognized

 

This is reported against an old version of Ubuntu and many things has
changed since then. Because of that we won't fix this issue however if
this behavior repeats on a modern version please fill a bug report
against it and we will take it from there.

** Changed in: bluez (Ubuntu)
       Status: Confirmed => Invalid

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Title:
  dell xps 14z bluetooth controller not recognized

Status in bluez package in Ubuntu:
  Invalid

Bug description:
  On 12.10 development version as of Fri Oct 12 21:54:30 EDT 2012

  The bluetooth controller built into my Dell XPS 14z isn't working

  'sudo service bluetooth restart' yields:

  Oct 12 21:51:30 poplar bluetoothd[5861]: Terminating
  Oct 12 21:51:30 poplar bluetoothd[5861]: Stopping SDP server
  Oct 12 21:51:30 poplar bluetoothd[5861]: Exit
  Oct 12 21:51:30 poplar bluez: Stopping uarts
  Oct 12 21:51:30 poplar bluez: Stopping rfcomm
  Oct 12 21:51:30 poplar bluetoothd[7319]: Bluetooth daemon 4.101
  Oct 12 21:51:30 poplar bluetoothd[7319]: Starting SDP server
  Oct 12 21:51:30 poplar bluetoothd[7319]: DIS cannot start: GATT is disabled
  Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init deviceinfo plugin
  Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init proximity plugin
  Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init time plugin
  Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init alert plugin
  Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init thermometer plugin
  Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init gatt_example plugin
  Oct 12 21:51:30 poplar bluetoothd[7319]: Bluetooth Management interface initialized
  Oct 12 21:51:30 poplar bluetoothd[7319]: hci16941: Read Controller Info (0x0004) failed: Invalid Index (0x11)

  I'm able to turn on/off bluetooth via the indicator but the off/on
  button under Settings -> Bluetooth doesn't change.

  'hcitool dev' doesn't list any devices

  'hciconfig' shows:
  hci0:   Type: BR/EDR  Bus: USB
          BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
          DOWN 
          RX bytes:0 acl:0 sco:0 events:0 errors:0
          TX bytes:0 acl:0 sco:0 commands:0 errors:0

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: bluetooth 4.101-0ubuntu6
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu3
  Architecture: amd64
  Date: Fri Oct 12 21:50:01 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120307)
  InterestingModules: btusb rfcomm bnep bluetooth
  MachineType: Dell Inc. XPS L412Z
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=7711a507-5be1-4578-8929-5f182591e549 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/15/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 008DD8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A03
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd11/15/2011:svnDellInc.:pnXPSL412Z:pvrA03:rvnDellInc.:rn008DD8:rvrA00:cvnDellInc.:ct8:cvrA03:
  dmi.product.name: XPS L412Z
  dmi.product.version: A03
  dmi.sys.vendor: Dell Inc.
  hciconfig:
   hci0:	Type: BR/EDR  Bus: USB
   	BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
   	DOWN 
   	RX bytes:0 acl:0 sco:0 events:0 errors:0
   	TX bytes:0 acl:0 sco:0 commands:0 errors:0

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