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[Bug 1582678] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1582678

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1582678

Title:
  ELAN Clickpad not fully working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I've got a Medion Akoya P2214T, which is a 2-in-1-device with a
  touchscreen (eGalax, working fine with driver manually installed) and
  a touchpad.

  The touchpad is detected as "ITE Tech. Inc. ITE Device(8910)" but
  seems to be some kind of ELAN Clickpad, as it only has one physical
  button, shows as "Elan Microelectronics" in lsusb and is detected as
  "ELAN Clickpad" by Windows (and uses that driver).

  Ubuntu seems to just use it as a generic mouse, as two-finger
  scrolling and other multitouch functions are not working and there is
  no touchpad configuration in Gnome's system settings.

  The touchpad is connected using USB.

  relevant /proc/bus/input/devices:
  I: Bus=0003 Vendor=04f3 Product=0400 Version=0110
  N: Name="ITE Tech. Inc. ITE Device(8910)"
  P: Phys=usb-0000:00:14.0-3.1/input1
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.1/1-3.1:1.1/0003:04F3:0400.0003/input/input7
  U: Uniq=
  H: Handlers=mouse0 event7 
  B: PROP=0
  B: EV=17
  B: KEY=30000 0 0 0 0
  B: REL=143
  B: MSC=10

  relevant lsusb:
  Bus 001 Device 005: ID 04f3:0400 Elan Microelectronics Corp.

  it does not show up in lshw at all, it seems it belongs with the keyboard:
              *-usb:0
                        description: Keyboard
                        product: ITE Device(8910)
                        vendor: ITE Tech. Inc.
                        physical id: 1
                        bus info: usb@1:3.1
                        version: 0.00
                        capabilities: usb-2.00
                        configuration: driver=usbhid maxpower=100mA speed=12Mbit/s

  it is a fresh ubuntu gnome 16.04 installation, nothing modified but the eGalax driver and a "apt upgrade". I use a "4.4.0-22-generic" linux kernel.
  I've already found similar problems, but they were marked as fixed in 3.x kernels / ubuntu 14.04.

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References