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Message #179534
[Bug 1534948] Re: Ubuntu 15.10 fails to boot from Sandisk USB stick
Daro, to clarify, are you able to plug the USB device into a different
computer than the Dell Latitude E5420 and have it work?
** Tags added: bios-outdated-a14
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660197/+files/WifiSyslog.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660196/+files/UdevDb.txt
** Attachment removed: "RfKill.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660195/+files/RfKill.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660194/+files/ProcModules.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660193/+files/ProcInterrupts.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660192/+files/ProcCpuinfo.txt
** Attachment removed: "Lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660191/+files/Lsusb.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660190/+files/Lspci.txt
** Attachment removed: "JournalErrors.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660189/+files/JournalErrors.txt
** Attachment removed: "IwConfig.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660188/+files/IwConfig.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660187/+files/CurrentDmesg.txt
** Attachment removed: "CRDA.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660186/+files/CRDA.txt
** Attachment removed: "version.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4551606/+files/version.log
** Attachment removed: "lspci-vvnn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4551608/+files/lspci-vvnn.log
** Attachment removed: "uname-a.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4551607/+files/uname-a.log
** Description changed:
Booting from Sandisk USB stick fails and stops on "device descriptor
read/64, error -71" and "device not accepting address 6, error -71" on
Dell Latitude E5420 Laptop. I tried every USB socket but without
success. Booting with "rootwait" parameter does not help either.
[ 5.190746] ata5: SATA link down (SStatus 0 SControl 300)
[ 5.510923] ata6: SATA link down (SStatus 0 SControl 300)
[ 18.414128] usb 2-1.4: device descriptor read/64, error -110
[ 23.601028] usb 2-1.4: device descriptor read/64, error -71
[ 23.777126] usb 2-1.4: new high-speed USB device number 4 using ehci-pci
[ 23.861176] usb 2-1.4: device descriptor read/64, error -71
[ 24.049280] usb 2-1.4: device descriptor read/64, error -71
[ 24.225377] usb 2-1.4: new high-speed USB device number 5 using ehci-pci
[ 24.641614] usb 2-1.4: device not accepting address 5, error -71
[ 24.713649] usb 2-1.4: new high-speed USB device number 6 using ehci-pci
[ 25.129882] usb 2-1.4: device not accepting address 6, error -71
[ 25.131599] usb 2-1-port4: unable to enumerate USB device
[ 25.205925] usb 2-1.6: new full-speed USB device number 7 using ehci-pci
[ 25.303424] usb 2-1.6: New USB device found, idVendor=413c, idProduct=8187
[ 25.304928] usb 2-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 25.306409] usb 2-1.6: Product: DW375 Bluetooth Module
[ 25.307864] usb 2-1.6: Manufacturer: Dell Computer Corp
[ 25.309305] usb 2-1.6: SerialNumber: 90004EDB8100
however unpluging and repluging usb stick makes booting process go
further
[ 35.799849] usb 2-1.4: new high-speed USB device number 8 using ehci-pci
[ 35.893824] usb 2-1.4: New USB device found, idVendor=0781, idProduct=5583
[ 35.895294] usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 35.896728] usb 2-1.4: Product: Ultra Fit
[ 35.898129] usb 2-1.4: Manufacturer: SanDisk
[ 35.899521] usb 2-1.4: SerialNumber: 4C530001160413113001
[ 35.905302] usb-storage 2-1.4:1.0: USB Mass Storage device detected
[ 35.907051] scsi host6: usb-storage 2-1.4:1.0
[ 35.908544] usbcore: registered new interface driver usb-storage
[ 35.911586] usbcore: registered new interface driver uas
[ 36.909422] scsi 6:0:0:0: Direct-Access SanDisk Ultra Fit 1.00 PQ: 0 ANSI: 6
[ 36.911179] sd 6:0:0:0: Attached scsi generic sg2 type 0
[ 36.913169] sd 6:0:0:0: [sdb] 60751872 512-byte logical blocks: (31.1 GB/28.9 GiB)
[ 36.915880] sd 6:0:0:0: [sdb] Write Protect is off
[ 36.917297] sd 6:0:0:0: [sdb] Mode Sense: 43 00 00 00
[ 36.918317] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 36.950274] sdb: sdb1 sdb2 < sdb5 >
[ 36.955479] sd 6:0:0:0: [sdb] Attached SCSI removable disk
[ 37.254029] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)
- My system:
-
- darek@LAPTOP-PORTABLE:~$ lsb_release -rd
- Description: Ubuntu 15.10
- Release: 15.10
-
- darek@LAPTOP-PORTABLE:~$ uname -a
- Linux LAPTOP-PORTABLE 4.2.0-23-generic #28-Ubuntu SMP Sun Dec 27 17:47:31 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
- ---
+ ---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: darek 1257 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: darek 1257 F.... pulseaudio
CurrentDesktop: LXDE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=e7e49edd-f274-4ac4-ae57-ebbeb8082257
InstallationDate: Installed on 2015-11-10 (181 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Dell Inc. Latitude E5420
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=ee3725ef-3af5-4853-84aa-d4526d8e6014 ro priority=low rootwait
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
RelatedPackageVersions:
- linux-restricted-modules-4.4.0-22-generic N/A
- linux-backports-modules-4.4.0-22-generic N/A
- linux-firmware 1.157
+ linux-restricted-modules-4.4.0-22-generic N/A
+ linux-backports-modules-4.4.0-22-generic N/A
+ linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-23 (17 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/10/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0H5TG2
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5420
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
- ---
- ApportVersion: 2.20.1-0ubuntu2
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: darek 1257 F.... pulseaudio
- DistroRelease: Ubuntu 16.04
- HibernationDevice: RESUME=UUID=e7e49edd-f274-4ac4-ae57-ebbeb8082257
- InstallationDate: Installed on 2015-11-10 (181 days ago)
- InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
- MachineType: Dell Inc. Latitude E5420
- Package: linux (not installed)
- ProcEnviron:
- LANGUAGE=pl
- TERM=xterm
- PATH=(custom, no user)
- LANG=pl_PL.UTF-8
- SHELL=/bin/bash
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=ee3725ef-3af5-4853-84aa-d4526d8e6014 ro priority=low rootwait
- ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
- PulseList:
- Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
- No PulseAudio daemon running, or not running as session daemon.
- RelatedPackageVersions:
- linux-restricted-modules-4.4.0-22-generic N/A
- linux-backports-modules-4.4.0-22-generic N/A
- linux-firmware 1.157
- Tags: xenial
- Uname: Linux 4.4.0-22-generic x86_64
- UpgradeStatus: Upgraded to xenial on 2016-04-23 (17 days ago)
- UserGroups:
-
- _MarkForUpload: True
- dmi.bios.date: 07/10/2011
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: A02
- dmi.board.name: 0H5TG2
- dmi.board.vendor: Dell Inc.
- dmi.board.version: A01
- dmi.chassis.type: 9
- dmi.chassis.vendor: Dell Inc.
- dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA01:cvnDellInc.:ct9:cvr:
- dmi.product.name: Latitude E5420
- dmi.product.version: 01
- dmi.sys.vendor: Dell Inc.
** Attachment removed: "AlsaInfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660185/+files/AlsaInfo.txt
--
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https://bugs.launchpad.net/bugs/1534948
Title:
Ubuntu 15.10 fails to boot from Sandisk USB stick
Status in linux package in Ubuntu:
Incomplete
Bug description:
Booting from Sandisk USB stick fails and stops on "device descriptor
read/64, error -71" and "device not accepting address 6, error -71" on
Dell Latitude E5420 Laptop. I tried every USB socket but without
success. Booting with "rootwait" parameter does not help either.
[ 5.190746] ata5: SATA link down (SStatus 0 SControl 300)
[ 5.510923] ata6: SATA link down (SStatus 0 SControl 300)
[ 18.414128] usb 2-1.4: device descriptor read/64, error -110
[ 23.601028] usb 2-1.4: device descriptor read/64, error -71
[ 23.777126] usb 2-1.4: new high-speed USB device number 4 using ehci-pci
[ 23.861176] usb 2-1.4: device descriptor read/64, error -71
[ 24.049280] usb 2-1.4: device descriptor read/64, error -71
[ 24.225377] usb 2-1.4: new high-speed USB device number 5 using ehci-pci
[ 24.641614] usb 2-1.4: device not accepting address 5, error -71
[ 24.713649] usb 2-1.4: new high-speed USB device number 6 using ehci-pci
[ 25.129882] usb 2-1.4: device not accepting address 6, error -71
[ 25.131599] usb 2-1-port4: unable to enumerate USB device
[ 25.205925] usb 2-1.6: new full-speed USB device number 7 using ehci-pci
[ 25.303424] usb 2-1.6: New USB device found, idVendor=413c, idProduct=8187
[ 25.304928] usb 2-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 25.306409] usb 2-1.6: Product: DW375 Bluetooth Module
[ 25.307864] usb 2-1.6: Manufacturer: Dell Computer Corp
[ 25.309305] usb 2-1.6: SerialNumber: 90004EDB8100
however unpluging and repluging usb stick makes booting process go
further
[ 35.799849] usb 2-1.4: new high-speed USB device number 8 using ehci-pci
[ 35.893824] usb 2-1.4: New USB device found, idVendor=0781, idProduct=5583
[ 35.895294] usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 35.896728] usb 2-1.4: Product: Ultra Fit
[ 35.898129] usb 2-1.4: Manufacturer: SanDisk
[ 35.899521] usb 2-1.4: SerialNumber: 4C530001160413113001
[ 35.905302] usb-storage 2-1.4:1.0: USB Mass Storage device detected
[ 35.907051] scsi host6: usb-storage 2-1.4:1.0
[ 35.908544] usbcore: registered new interface driver usb-storage
[ 35.911586] usbcore: registered new interface driver uas
[ 36.909422] scsi 6:0:0:0: Direct-Access SanDisk Ultra Fit 1.00 PQ: 0 ANSI: 6
[ 36.911179] sd 6:0:0:0: Attached scsi generic sg2 type 0
[ 36.913169] sd 6:0:0:0: [sdb] 60751872 512-byte logical blocks: (31.1 GB/28.9 GiB)
[ 36.915880] sd 6:0:0:0: [sdb] Write Protect is off
[ 36.917297] sd 6:0:0:0: [sdb] Mode Sense: 43 00 00 00
[ 36.918317] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 36.950274] sdb: sdb1 sdb2 < sdb5 >
[ 36.955479] sd 6:0:0:0: [sdb] Attached SCSI removable disk
[ 37.254029] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: darek 1257 F.... pulseaudio
CurrentDesktop: LXDE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=e7e49edd-f274-4ac4-ae57-ebbeb8082257
InstallationDate: Installed on 2015-11-10 (181 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Dell Inc. Latitude E5420
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=ee3725ef-3af5-4853-84aa-d4526d8e6014 ro priority=low rootwait
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
RelatedPackageVersions:
linux-restricted-modules-4.4.0-22-generic N/A
linux-backports-modules-4.4.0-22-generic N/A
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-23 (17 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/10/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0H5TG2
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5420
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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