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[Bug 1534948] Re: Ubuntu 15.10 fails to boot from Sandisk USB stick

 

Daro, to clarify, are you able to plug the USB device into a different
computer than the Dell Latitude E5420 and have it work?

** Tags added: bios-outdated-a14

** Attachment removed: "WifiSyslog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660197/+files/WifiSyslog.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660196/+files/UdevDb.txt

** Attachment removed: "RfKill.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660195/+files/RfKill.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660194/+files/ProcModules.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660193/+files/ProcInterrupts.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660192/+files/ProcCpuinfo.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660191/+files/Lsusb.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660190/+files/Lspci.txt

** Attachment removed: "JournalErrors.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660189/+files/JournalErrors.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660188/+files/IwConfig.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660187/+files/CurrentDmesg.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660186/+files/CRDA.txt

** Attachment removed: "version.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4551606/+files/version.log

** Attachment removed: "lspci-vvnn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4551608/+files/lspci-vvnn.log

** Attachment removed: "uname-a.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4551607/+files/uname-a.log

** Description changed:

  Booting from Sandisk USB stick fails and stops on "device descriptor
  read/64, error -71" and "device not accepting address 6, error -71" on
  Dell Latitude E5420 Laptop. I tried every USB socket but without
  success. Booting with "rootwait" parameter does not help either.
  
  [    5.190746] ata5: SATA link down (SStatus 0 SControl 300)
  [    5.510923] ata6: SATA link down (SStatus 0 SControl 300)
  [   18.414128] usb 2-1.4: device descriptor read/64, error -110
  [   23.601028] usb 2-1.4: device descriptor read/64, error -71
  [   23.777126] usb 2-1.4: new high-speed USB device number 4 using ehci-pci
  [   23.861176] usb 2-1.4: device descriptor read/64, error -71
  [   24.049280] usb 2-1.4: device descriptor read/64, error -71
  [   24.225377] usb 2-1.4: new high-speed USB device number 5 using ehci-pci
  [   24.641614] usb 2-1.4: device not accepting address 5, error -71
  [   24.713649] usb 2-1.4: new high-speed USB device number 6 using ehci-pci
  [   25.129882] usb 2-1.4: device not accepting address 6, error -71
  [   25.131599] usb 2-1-port4: unable to enumerate USB device
  [   25.205925] usb 2-1.6: new full-speed USB device number 7 using ehci-pci
  [   25.303424] usb 2-1.6: New USB device found, idVendor=413c, idProduct=8187
  [   25.304928] usb 2-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [   25.306409] usb 2-1.6: Product: DW375 Bluetooth Module
  [   25.307864] usb 2-1.6: Manufacturer: Dell Computer Corp
  [   25.309305] usb 2-1.6: SerialNumber: 90004EDB8100
  
  however unpluging and repluging usb stick makes booting process go
  further
  
  [   35.799849] usb 2-1.4: new high-speed USB device number 8 using ehci-pci
  [   35.893824] usb 2-1.4: New USB device found, idVendor=0781, idProduct=5583
  [   35.895294] usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [   35.896728] usb 2-1.4: Product: Ultra Fit
  [   35.898129] usb 2-1.4: Manufacturer: SanDisk
  [   35.899521] usb 2-1.4: SerialNumber: 4C530001160413113001
  [   35.905302] usb-storage 2-1.4:1.0: USB Mass Storage device detected
  [   35.907051] scsi host6: usb-storage 2-1.4:1.0
  [   35.908544] usbcore: registered new interface driver usb-storage
  [   35.911586] usbcore: registered new interface driver uas
  [   36.909422] scsi 6:0:0:0: Direct-Access     SanDisk  Ultra Fit        1.00 PQ: 0 ANSI: 6
  [   36.911179] sd 6:0:0:0: Attached scsi generic sg2 type 0
  [   36.913169] sd 6:0:0:0: [sdb] 60751872 512-byte logical blocks: (31.1 GB/28.9 GiB)
  [   36.915880] sd 6:0:0:0: [sdb] Write Protect is off
  [   36.917297] sd 6:0:0:0: [sdb] Mode Sense: 43 00 00 00
  [   36.918317] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
  [   36.950274]  sdb: sdb1 sdb2 < sdb5 >
  [   36.955479] sd 6:0:0:0: [sdb] Attached SCSI removable disk
  [   37.254029] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)
  
- My system:
- 
- darek@LAPTOP-PORTABLE:~$ lsb_release -rd
- Description:	Ubuntu 15.10
- Release:	15.10
- 
- darek@LAPTOP-PORTABLE:~$ uname -a
- Linux LAPTOP-PORTABLE 4.2.0-23-generic #28-Ubuntu SMP Sun Dec 27 17:47:31 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
- --- 
+ ---
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  darek      1257 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  darek      1257 F.... pulseaudio
  CurrentDesktop: LXDE
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=e7e49edd-f274-4ac4-ae57-ebbeb8082257
  InstallationDate: Installed on 2015-11-10 (181 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Dell Inc. Latitude E5420
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=ee3725ef-3af5-4853-84aa-d4526d8e6014 ro priority=low rootwait
  ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-22-generic N/A
-  linux-backports-modules-4.4.0-22-generic  N/A
-  linux-firmware                            1.157
+  linux-restricted-modules-4.4.0-22-generic N/A
+  linux-backports-modules-4.4.0-22-generic  N/A
+  linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-22-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-23 (17 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/10/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0H5TG2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
- --- 
- ApportVersion: 2.20.1-0ubuntu2
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  darek      1257 F.... pulseaudio
- DistroRelease: Ubuntu 16.04
- HibernationDevice: RESUME=UUID=e7e49edd-f274-4ac4-ae57-ebbeb8082257
- InstallationDate: Installed on 2015-11-10 (181 days ago)
- InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
- MachineType: Dell Inc. Latitude E5420
- Package: linux (not installed)
- ProcEnviron:
-  LANGUAGE=pl
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=pl_PL.UTF-8
-  SHELL=/bin/bash
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=ee3725ef-3af5-4853-84aa-d4526d8e6014 ro priority=low rootwait
- ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
- PulseList:
-  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
-  No PulseAudio daemon running, or not running as session daemon.
- RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-22-generic N/A
-  linux-backports-modules-4.4.0-22-generic  N/A
-  linux-firmware                            1.157
- Tags:  xenial
- Uname: Linux 4.4.0-22-generic x86_64
- UpgradeStatus: Upgraded to xenial on 2016-04-23 (17 days ago)
- UserGroups:
-  
- _MarkForUpload: True
- dmi.bios.date: 07/10/2011
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: A02
- dmi.board.name: 0H5TG2
- dmi.board.vendor: Dell Inc.
- dmi.board.version: A01
- dmi.chassis.type: 9
- dmi.chassis.vendor: Dell Inc.
- dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA01:cvnDellInc.:ct9:cvr:
- dmi.product.name: Latitude E5420
- dmi.product.version: 01
- dmi.sys.vendor: Dell Inc.

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+attachment/4660185/+files/AlsaInfo.txt

-- 
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https://bugs.launchpad.net/bugs/1534948

Title:
  Ubuntu 15.10 fails to boot from Sandisk USB stick

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Booting from Sandisk USB stick fails and stops on "device descriptor
  read/64, error -71" and "device not accepting address 6, error -71" on
  Dell Latitude E5420 Laptop. I tried every USB socket but without
  success. Booting with "rootwait" parameter does not help either.

  [    5.190746] ata5: SATA link down (SStatus 0 SControl 300)
  [    5.510923] ata6: SATA link down (SStatus 0 SControl 300)
  [   18.414128] usb 2-1.4: device descriptor read/64, error -110
  [   23.601028] usb 2-1.4: device descriptor read/64, error -71
  [   23.777126] usb 2-1.4: new high-speed USB device number 4 using ehci-pci
  [   23.861176] usb 2-1.4: device descriptor read/64, error -71
  [   24.049280] usb 2-1.4: device descriptor read/64, error -71
  [   24.225377] usb 2-1.4: new high-speed USB device number 5 using ehci-pci
  [   24.641614] usb 2-1.4: device not accepting address 5, error -71
  [   24.713649] usb 2-1.4: new high-speed USB device number 6 using ehci-pci
  [   25.129882] usb 2-1.4: device not accepting address 6, error -71
  [   25.131599] usb 2-1-port4: unable to enumerate USB device
  [   25.205925] usb 2-1.6: new full-speed USB device number 7 using ehci-pci
  [   25.303424] usb 2-1.6: New USB device found, idVendor=413c, idProduct=8187
  [   25.304928] usb 2-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [   25.306409] usb 2-1.6: Product: DW375 Bluetooth Module
  [   25.307864] usb 2-1.6: Manufacturer: Dell Computer Corp
  [   25.309305] usb 2-1.6: SerialNumber: 90004EDB8100

  however unpluging and repluging usb stick makes booting process go
  further

  [   35.799849] usb 2-1.4: new high-speed USB device number 8 using ehci-pci
  [   35.893824] usb 2-1.4: New USB device found, idVendor=0781, idProduct=5583
  [   35.895294] usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [   35.896728] usb 2-1.4: Product: Ultra Fit
  [   35.898129] usb 2-1.4: Manufacturer: SanDisk
  [   35.899521] usb 2-1.4: SerialNumber: 4C530001160413113001
  [   35.905302] usb-storage 2-1.4:1.0: USB Mass Storage device detected
  [   35.907051] scsi host6: usb-storage 2-1.4:1.0
  [   35.908544] usbcore: registered new interface driver usb-storage
  [   35.911586] usbcore: registered new interface driver uas
  [   36.909422] scsi 6:0:0:0: Direct-Access     SanDisk  Ultra Fit        1.00 PQ: 0 ANSI: 6
  [   36.911179] sd 6:0:0:0: Attached scsi generic sg2 type 0
  [   36.913169] sd 6:0:0:0: [sdb] 60751872 512-byte logical blocks: (31.1 GB/28.9 GiB)
  [   36.915880] sd 6:0:0:0: [sdb] Write Protect is off
  [   36.917297] sd 6:0:0:0: [sdb] Mode Sense: 43 00 00 00
  [   36.918317] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
  [   36.950274]  sdb: sdb1 sdb2 < sdb5 >
  [   36.955479] sd 6:0:0:0: [sdb] Attached SCSI removable disk
  [   37.254029] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)

  ---
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  darek      1257 F.... pulseaudio
  CurrentDesktop: LXDE
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=e7e49edd-f274-4ac4-ae57-ebbeb8082257
  InstallationDate: Installed on 2015-11-10 (181 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Dell Inc. Latitude E5420
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=ee3725ef-3af5-4853-84aa-d4526d8e6014 ro priority=low rootwait
  ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-22-generic N/A
   linux-backports-modules-4.4.0-22-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-22-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-23 (17 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/10/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0H5TG2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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