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Message #179773
[Bug 1583750] Re: 8086:1502 e1000e driver failed with error -3
Joerg Albert, as per http://support.lenovo.com/us/en/products/Laptops-
and-netbooks/ThinkPad-T-Series-
laptops/ThinkPad-T520?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers%20and%20Software|Drivers%20and%20Software&beta=false
an update to your computer's buggy, insecure, and outdated BIOS is
available (1.45). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.
If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-1.45
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1583750
Title:
8086:1502 e1000e driver failed with error -3
Status in linux package in Ubuntu:
Incomplete
Bug description:
When I switch on my laptop, running Ubuntu 14.04 LTS amd64, it will
boot and load e1000e, but no eth* interface is present. Even repeated
rmmod and modprobe don't bring up the interface. After a restart (i.e.
no fresh power-up) it works just fine. After the next power-cycle the
problem is there again. Laptop is a Lenovo Thinkpad T520 (Optimus
graphics).
joerg@x61:~$ sudo dmesg | grep e1000e
[ 1.622695] e1000e: Intel(R) PRO/1000 Network Driver - 2.3.2-k
[ 1.622697] e1000e: Copyright(c) 1999 - 2013 Intel Corporation.
[ 1.659146] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[ 1.659168] e1000e 0000:00:19.0: irq 42 for MSI/MSI-X
[ 2.673058] e1000e: probe of 0000:00:19.0 failed with error -3
Same error happens with a vanilla kernel 4.6.0:
cat /proc/version
Linux version 4.6.0-jal2+ (root at x61) (gcc version 4.8.4 (Ubuntu 4.8.4-2ubuntu1~14.04.1) ) #4 SMP Mon May 16 01:06:19 CEST 2016
dmesg | grep e1000e
[ 1.081798] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k
[ 1.081800] e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
[ 1.082068] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[ 2.106194] e1000e: probe of 0000:00:19.0 failed with error -3
Afterwards I've added some error output and changed some debugs into
error prints in the e1000e:
[ 7900.183212] e1000e 0000:00:19.0 0000:00:19.0 (uninitialized):
Failed to acquire the semaphore, FW or HW has it: FWSM=0x60000040
EXTCNF_CTRL=0x002800c9)
lspci -s 00:19 -vvv
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 04)
Subsystem: Lenovo Device 21ce
Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Interrupt: pin A routed to IRQ 20
Region 0: Memory at f3900000 (32-bit, non-prefetchable) [size=128K]
Region 1: Memory at f3929000 (32-bit, non-prefetchable) [size=4K]
Region 2: I/O ports at 6080 [size=32]
Capabilities: [c8] Power Management version 2
Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=1 PME-
Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+
Address: 0000000000000000 Data: 0000
Capabilities: [e0] PCI Advanced Features
AFCap: TP+ FLR+
AFCtrl: FLR-
AFStatus: TP-
See also this very similar bug on other hardware
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1576953
and my bug report to intel-wired-lan
http://lists.osuosl.org/pipermail/intel-wired-lan/Week-of-Mon-20160516/005381.html
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-86-generic 3.13.0-86.131
ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39
Uname: Linux 3.13.0-86-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.20
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: joerg 2120 F.... pulseaudio
CurrentDesktop: XFCE
Date: Thu May 19 20:53:38 2016
HibernationDevice: RESUME=UUID=24909a47-1377-480a-93f0-66165f6c88a3
InstallationDate: Installed on 2015-03-21 (424 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: LENOVO 4242PT2
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic root=UUID=7e46d0b3-a960-4a36-a56c-8a6ac934c07e ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-86-generic N/A
linux-backports-modules-3.13.0-86-generic N/A
linux-firmware 1.127.22
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/24/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 8AET62WW (1.42 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4242PT2
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8AET62WW(1.42):bd01/24/2013:svnLENOVO:pn4242PT2:pvrThinkPadT520:rvnLENOVO:rn4242PT2:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4242PT2
dmi.product.version: ThinkPad T520
dmi.sys.vendor: LENOVO
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References