← Back to team overview

kernel-packages team mailing list archive

[Bug 1534948] Re: Ubuntu 15.10 fails to boot from Sandisk USB stick

 

Daro, as per http://www.dell.com/support/home/us/en/19/product-
support/product/latitude-e5420/drivers?os=biosa an update to your
computer's buggy, insecure, and outdated BIOS is available (A14). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1534948

Title:
  Ubuntu 15.10 fails to boot from Sandisk USB stick

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Booting from Sandisk USB stick fails and stops on "device descriptor
  read/64, error -71" and "device not accepting address 6, error -71" on
  Dell Latitude E5420 Laptop. I tried every USB socket but without
  success. Booting with "rootwait" parameter does not help either.

  [    5.190746] ata5: SATA link down (SStatus 0 SControl 300)
  [    5.510923] ata6: SATA link down (SStatus 0 SControl 300)
  [   18.414128] usb 2-1.4: device descriptor read/64, error -110
  [   23.601028] usb 2-1.4: device descriptor read/64, error -71
  [   23.777126] usb 2-1.4: new high-speed USB device number 4 using ehci-pci
  [   23.861176] usb 2-1.4: device descriptor read/64, error -71
  [   24.049280] usb 2-1.4: device descriptor read/64, error -71
  [   24.225377] usb 2-1.4: new high-speed USB device number 5 using ehci-pci
  [   24.641614] usb 2-1.4: device not accepting address 5, error -71
  [   24.713649] usb 2-1.4: new high-speed USB device number 6 using ehci-pci
  [   25.129882] usb 2-1.4: device not accepting address 6, error -71
  [   25.131599] usb 2-1-port4: unable to enumerate USB device
  [   25.205925] usb 2-1.6: new full-speed USB device number 7 using ehci-pci
  [   25.303424] usb 2-1.6: New USB device found, idVendor=413c, idProduct=8187
  [   25.304928] usb 2-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [   25.306409] usb 2-1.6: Product: DW375 Bluetooth Module
  [   25.307864] usb 2-1.6: Manufacturer: Dell Computer Corp
  [   25.309305] usb 2-1.6: SerialNumber: 90004EDB8100

  however unpluging and repluging usb stick makes booting process go
  further

  [   35.799849] usb 2-1.4: new high-speed USB device number 8 using ehci-pci
  [   35.893824] usb 2-1.4: New USB device found, idVendor=0781, idProduct=5583
  [   35.895294] usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [   35.896728] usb 2-1.4: Product: Ultra Fit
  [   35.898129] usb 2-1.4: Manufacturer: SanDisk
  [   35.899521] usb 2-1.4: SerialNumber: 4C530001160413113001
  [   35.905302] usb-storage 2-1.4:1.0: USB Mass Storage device detected
  [   35.907051] scsi host6: usb-storage 2-1.4:1.0
  [   35.908544] usbcore: registered new interface driver usb-storage
  [   35.911586] usbcore: registered new interface driver uas
  [   36.909422] scsi 6:0:0:0: Direct-Access     SanDisk  Ultra Fit        1.00 PQ: 0 ANSI: 6
  [   36.911179] sd 6:0:0:0: Attached scsi generic sg2 type 0
  [   36.913169] sd 6:0:0:0: [sdb] 60751872 512-byte logical blocks: (31.1 GB/28.9 GiB)
  [   36.915880] sd 6:0:0:0: [sdb] Write Protect is off
  [   36.917297] sd 6:0:0:0: [sdb] Mode Sense: 43 00 00 00
  [   36.918317] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
  [   36.950274]  sdb: sdb1 sdb2 < sdb5 >
  [   36.955479] sd 6:0:0:0: [sdb] Attached SCSI removable disk
  [   37.254029] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)

  ---
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  darek      1257 F.... pulseaudio
  CurrentDesktop: LXDE
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=e7e49edd-f274-4ac4-ae57-ebbeb8082257
  InstallationDate: Installed on 2015-11-10 (181 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Dell Inc. Latitude E5420
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=ee3725ef-3af5-4853-84aa-d4526d8e6014 ro priority=low rootwait
  ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-22-generic N/A
   linux-backports-modules-4.4.0-22-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-22-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-04-23 (17 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/10/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0H5TG2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1534948/+subscriptions