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Message #180363
[Bug 1584528] Re: Inspiron 3543 TouchPad cursor jumps to left edge unexpectedly
w2vy, thank you for reporting this and helping make Ubuntu better.
As per http://www.dell.com/support/home/us/en/19/product-
support/product/inspiron-15-3543-laptop/drivers?os=biosa an update to
your computer's buggy, insecure, and outdated BIOS is available (a07).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.
If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-a07
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1584528
Title:
Inspiron 3543 TouchPad cursor jumps to left edge unexpectedly
Status in linux package in Ubuntu:
Incomplete
Bug description:
At times (mostly undetermined) when touching the glide pad to take an
action the cursor will jump to the left edge of the screen.
I do not recall the system ever taking ACTION based on the click at the new location.
ex: side bar opening, etc
It may not ever take the action at the ORIGINAL location, I can't be
sure since I am only alerted when things don't happen as I expect.
If I am using the keyboard to type or scroll (arrows) I have not
noticed anything strange.
I am not sure if it only happens when attempting a Left click or a
Right Click.
As a developer I think it is seeing my Click and reading the position
incorrectly or hitting some other error condition. I do believe it is
a result of my click.
Tom
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-22-generic 4.4.0-22.40
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tom 2103 F.... pulseaudio
/dev/snd/controlC0: tom 2103 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun May 22 16:30:13 2016
HibernationDevice: RESUME=UUID=ebc3eae4-8f8a-49c6-9d22-a59e4bdf0ec5
InstallationDate: Installed on 2015-07-17 (310 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. Inspiron 3543
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=5b06297b-c923-468b-bc52-d2dfa945174c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-22-generic N/A
linux-backports-modules-4.4.0-22-generic N/A
linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-05-03 (19 days ago)
dmi.bios.date: 03/20/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 01Y5DY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd03/20/2015:svnDellInc.:pnInspiron3543:pvrA04:rvnDellInc.:rn01Y5DY:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3543
dmi.product.version: A04
dmi.sys.vendor: Dell Inc.
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