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[Apport retracing service <1584967@xxxxxxxxxxxxxxxxxx>]

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1584967

Title:
  package linux-image-3.13.0-86-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  New

Bug description:
  Computer went to sleep, asked for password to log in but couldn't log
  back in again.  Had to restart the computer.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-86-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  cory       1767 F.... pulseaudio
  Date: Mon May 23 17:51:05 2016
  DuplicateSignature: package:linux-image-3.13.0-86-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=52b16263-e494-402e-9ccd-fc9d0788aac6
  InstallationDate: Installed on 2016-05-23 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-3.13.0-86-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/19/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0905
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M2N-VM DVI
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev x.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0905:bd12/19/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-VMDVI:rvrRevx.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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