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Re: [Bug 1584407] Re: ACPI Error: [\_SB_.PCI0.XHC_.RHUB.HS11] Namespace lookup failure, AE_NOT_FOUND (20150930/dswload-210)

 

Hi Christopher,

I will give it a try but it may take some time. I have to learn to 
backup my system first.

Appreciate if you can answer the 2 questions in my earlier post. This is 
to help me understand the error messages and how they affects my setup.

Thanks.


On 23/05/2016 19:34, Christopher M. Penalver wrote:
> SunBear, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
> 1) The one to test is at the very top line at the top of the page (not the daily folder).
> 2) The release names are irrelevant.
> 3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
> 4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .
>
> If testing on your main install would be inconvenient, one may:
> 1) Install Ubuntu to a different partition and then test this there.
> 2) Backup, or clone the primary install.
>
> If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where X, and Y are the first two numbers of the kernel version, and Z is
> the release candidate number if it exists.
>
> If the mainline kernel does not fix the issue, please add the following tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Please note, an error to install the kernel does not fit the criteria of
> kernel-bug-exists-upstream.
>
> Also, you don't need to apport-collect further unless specifically
> requested to do so.
>
> Once testing of the latest upstream kernel is complete, please mark this
> report Status Confirmed. Please let us know your results.
>
> Thank you for your understanding.
>
> ** Summary changed:
>
> - Ubuntu 16.04 LTS --> Kernal --> ACPI Errors: Namespace lookup failure and 1 table load failures
> + ACPI Error: [\_SB_.PCI0.XHC_.RHUB.HS11] Namespace lookup failure, AE_NOT_FOUND (20150930/dswload-210)
>
> ** Changed in: linux (Ubuntu)
>         Status: Confirmed => Incomplete
>

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https://bugs.launchpad.net/bugs/1584407

Title:
  ACPI Error: [\_SB_.PCI0.XHC_.RHUB.HS11] Namespace lookup failure,
  AE_NOT_FOUND (20150930/dswload-210)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  [ 0.016192] ACPI Error: [\_SB_.PCI0.XHC_.RHUB.HS11] Namespace lookup failure, AE_NOT_FOUND (20150930/dswload-210)
  [ 0.016195] ACPI Exception: AE_NOT_FOUND, During name lookup/catalog (20150930/psobject-227)
  [ 0.016222] ACPI Exception: AE_NOT_FOUND, (SSDT:xh_rvp08) while loading table (20150930/tbxfload-193)
  [ 0.021348] ACPI Error: 1 table load failures, 7 successful (20150930/tbxfload-214)

  
  I have noticed this ACPI error persisting in my syslog and dmesg. Based on what I have learnt from  ACPI, acpitool -w and lspci, I think the error is related to Namespaces provided in the DDST on \_SB_.PCI0.XHC_.RHUB.HS11, which I think concerns the Root → System bus tree → PCI bus  → USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31) in my system. I have not found what .RHUB.HS11 refers too. I have tried changing my UEFI USB settings but to no avail. Appreciate help to fix this bug. 

  I reported it as a question
  https://answers.launchpad.net/ubuntu/+question/293489 and to
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1553690.
  https://launchpad.net/~penalvch advice me to make this ubuntu-bug
  report.

  
  $ lsb_release -rd
  Description:	Ubuntu 16.04 LTS
  Release:	16.04

  $ uname -r
  4.4.0-22-generic

  MB Bios: ASUS z170m-plus version 0704

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-22-generic 4.4.0-22.40
  ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
  Uname: Linux 4.4.0-22-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  sunbear1604   1905 F.... pulseaudio
   /dev/snd/controlC0:  sunbear1604   1905 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun May 22 07:48:53 2016
  HibernationDevice: RESUME=UUID=c1eef599-9978-461e-a399-a04370b6ae59
  InstallationDate: Installed on 2016-05-01 (20 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  IwConfig:
   enp0s31f6  no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcFB:
   0 EFI VGA
   1 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=69a55da3-4a70-4239-8e7e-2430ceac525d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-22-generic N/A
   linux-backports-modules-4.4.0-22-generic  N/A
   linux-firmware                            1.157
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/18/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0704
  dmi.board.asset.tag: Default string
  dmi.board.name: Z170M-PLUS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0704:bd02/18/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170M-PLUS:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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