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Re: [Bug 1584967] Re: package linux-image-3.13.0-86-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

 

It was a one time event.   I had to reinstall ubuntu again on the
computer.   I found it to be a video card issue.  Apparently the onboard
card couldn't hold up.
On May 24, 2016 12:35 PM, "Joseph Salisbury" <joseph.salisbury@xxxxxxxxxxxxx>
wrote:

> Can you reproduce this issue, or was it a one time event?
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1584967
>
> Title:
>   package linux-image-3.13.0-86-generic (not installed) failed to
>   install/upgrade: subprocess new pre-installation script returned error
>   exit status 128
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Computer went to sleep, asked for password to log in but couldn't log
>   back in again.  Had to restart the computer.
>
>   ProblemType: Package
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.13.0-86-generic (not installed)
>   ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
>   Uname: Linux 3.13.0-32-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.2
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  cory       1767 F.... pulseaudio
>   Date: Mon May 23 17:51:05 2016
>   DuplicateSignature: package:linux-image-3.13.0-86-generic:(not
> installed):subprocess new pre-installation script returned error exit
> status 128
>   ErrorMessage: subprocess new pre-installation script returned error exit
> status 128
>   HibernationDevice: RESUME=UUID=52b16263-e494-402e-9ccd-fc9d0788aac6
>   InstallationDate: Installed on 2016-05-23 (0 days ago)
>   InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
> (20140722.2)
>   IwConfig:
>    eth0      no wireless extensions.
>
>    lo        no wireless extensions.
>   MachineType: System manufacturer System Product Name
>   ProcFB: 0 nouveaufb
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-32-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
>   RfKill:
>
>   SourcePackage: linux
>   Title: package linux-image-3.13.0-86-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error exit
> status 128
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 12/19/2008
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 0905
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: M2N-VM DVI
>   dmi.board.vendor: ASUSTeK Computer INC.
>   dmi.board.version: Rev x.xx
>   dmi.chassis.asset.tag: Asset-1234567890
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Chassis Manufacture
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0905:bd12/19/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-VMDVI:rvrRevx.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
>   dmi.product.name: System Product Name
>   dmi.product.version: System Version
>   dmi.sys.vendor: System manufacturer
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584967/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1584967

Title:
  package linux-image-3.13.0-86-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Computer went to sleep, asked for password to log in but couldn't log
  back in again.  Had to restart the computer.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-86-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  cory       1767 F.... pulseaudio
  Date: Mon May 23 17:51:05 2016
  DuplicateSignature: package:linux-image-3.13.0-86-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=52b16263-e494-402e-9ccd-fc9d0788aac6
  InstallationDate: Installed on 2016-05-23 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-3.13.0-86-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/19/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0905
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M2N-VM DVI
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev x.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0905:bd12/19/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-VMDVI:rvrRevx.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584967/+subscriptions


References