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[Bug 1484159] Re: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042] is not supported

 

** Changed in: hwe-next
     Assignee: (unassigned) => Anthony Wong (anthonywong)

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Title:
  Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042]
  is not supported

Status in HWE Next:
  New
Status in linux package in Ubuntu:
  Triaged
Status in linux-firmware package in Ubuntu:
  Confirmed

Bug description:
  This card remains unsupported out-of-the-box by the ath10k_pci kernel
  module. At this point, it looks like kvalo's ath10k-firmware repo just
  needs to be pulled in.

  ---------------------------------------------------------------------------

  HOW TO GET THIS CARD TO WORK:

  I don't actually have this card, but AndyP was able to get this card
  to work by following my instructions, so I've written them here in a
  clearer format.

  1) Use a kernel that supports this card

  Support for this card is not present in kernel 4.2.  However, it was
  added at some point between then and kernel 4.4.  If you're running
  Ubuntu 16.04 LTS or above, your kernel is fine; skip to the next step.
  If you're running Ubuntu 15.10 or below, see
  https://wiki.ubuntu.com/Kernel/MainlineBuilds for info on installing a
  newer kernel. Alternatively, you can use backports. This is a lot more
  work, but if you really need to keep using an older kernel for some
  reason, there are some guides to installing backports in the comments
  below.

  2) Get the latest firmware from https://github.com/kvalo/ath10k-
  firmware/archive/master.zip

       wget https://github.com/kvalo/ath10k-firmware/archive/master.zip

  3) Unzip the downloaded file. Inside the ath10k-firmware-master folder
  is a folder named QCA9377. Copy the QCA9377 folder to
  /lib/firmware/ath10k:

      unzip master.zip
      sudo cp -r ath10k-firmware-master/QCA9377/ /lib/firmware/ath10k/

  4) Run the following commands to rename the necessary firmware file:

      cd /lib/firmware/ath10k/QCA9377/hw1.0/
      sudo mv firmware-5.bin_WLAN.TF.1.0-00267-1 firmware-5.bin

  5) Reboot your computer. Run "lshw -C network" to see if your card is
  recognized. You can delete the files you downloaded earlier:

      cd ~
      rm master.zip
      rm -r ath10k-firmware-master/

  Please tell me if these instructions are working for you.

  The original bug description follows.
  ---------------------------------------------------------------------------

  Hi,
  Qualcomm Atheros Device [168c:0042] (rev 30) is not supported by linux kernal. Please add support.

  Thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-61-generic 3.13.0-61.100
  ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
  Uname: Linux 3.13.0-61-generic i686
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu14   1658 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu14   1658 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Aug 12 20:31:24 2015
  HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0
  InstallationDate: Installed on 2015-08-11 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MachineType: Acer Aspire E5-573
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-61-generic root=UUID=72a8a100-d5ec-4e9d-8bc5-45695001a29c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-61-generic N/A
   linux-backports-modules-3.13.0-61-generic  N/A
   linux-firmware                             1.127.15
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/20/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.11
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

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