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[Bug 1565292] Re: usb 3-2: device descriptor read/64, error -71

 

** Also affects: linux (Ubuntu Yakkety)
   Importance: High
       Status: Confirmed

** Also affects: linux (Ubuntu Xenial)
   Importance: Undecided
       Status: New

** Changed in: linux (Ubuntu Xenial)
       Status: New => In Progress

** Changed in: linux (Ubuntu Xenial)
     Assignee: (unassigned) => Tim Gardner (timg-tpi)

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Title:
  usb 3-2: device descriptor read/64, error -71

Status in linux package in Ubuntu:
  Confirmed
Status in linux source package in Xenial:
  In Progress
Status in linux source package in Yakkety:
  Confirmed

Bug description:
  dmesg:

  [   98.157161] usb 3-2: device descriptor read/64, error -71
  [   98.429199] usb 3-2: device descriptor read/64, error -71
  [   98.645163] usb 3-2: new low-speed USB device number 8 using xhci_hcd
  [   98.813245] usb 3-2: device descriptor read/64, error -71
  [   99.085274] usb 3-2: device descriptor read/64, error -71
  [   99.301244] usb 3-2: new low-speed USB device number 9 using xhci_hcd
  [   99.302701] usb 3-2: Device not responding to setup address.
  [   99.506725] usb 3-2: Device not responding to setup address.
  [   99.709269] usb 3-2: device not accepting address 9, error -71
  [   99.821261] usb 3-2: new low-speed USB device number 10 using xhci_hcd
  [   99.822718] usb 3-2: Device not responding to setup address.
  [  100.026715] usb 3-2: Device not responding to setup address.
  [  100.229308] usb 3-2: device not accepting address 10, error -71
  [  100.229444] usb usb3-port2: unable to enumerate USB device
  [  125.831555] usb 3-1: new full-speed USB device number 11 using xhci_hcd
  [  125.943618] usb 3-1: device descriptor read/64, error -71
  [  126.159606] usb 3-1: device descriptor read/64, error -71
  [  126.375599] usb 3-1: new full-speed USB device number 12 using xhci_hcd
  [  126.487663] usb 3-1: device descriptor read/64, error -71
  [  126.703656] usb 3-1: device descriptor read/64, error -71
  [  126.919658] usb 3-1: new full-speed USB device number 13 using xhci_hcd
  [  126.919969] usb 3-1: Device not responding to setup address.
  [  127.123998] usb 3-1: Device not responding to setup address.
  [  127.327681] usb 3-1: device not accepting address 13, error -71
  [  127.439718] usb 3-1: new full-speed USB device number 14 using xhci_hcd
  [  127.440049] usb 3-1: Device not responding to setup address.
  [  127.644028] usb 3-1: Device not responding to setup address.
  [  127.847719] usb 3-1: device not accepting address 14, error -71
  [  127.847819] usb usb3-port1: unable to enumerate USB device

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-16-generic 4.4.0-16.32
  ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
  Uname: Linux 4.4.0-16-generic x86_64
  ApportVersion: 2.20.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  caravena   1792 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sat Apr  2 12:35:30 2016
  HibernationDevice: RESUME=UUID=360bd2d2-4f44-4311-86d6-4781ac81ee87
  InstallationDate: Installed on 2015-07-26 (251 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Alpha amd64 (20150723)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-16-generic root=UUID=4f4435ca-b877-47a5-9065-3dd624c0514e ro rootflags=subvol=@ quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-16-generic N/A
   linux-backports-modules-4.4.0-16-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2013
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P14AAJ
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SAMSUNG_NP1234567890
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP14AAJ:bd04/15/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 530U3C/530U4C
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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