← Back to team overview

kernel-packages team mailing list archive

[Bug 1584528] Re: Inspiron 3543 TouchPad cursor jumps to left edge unexpectedly

 

w2vy, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-a07
** Tags added: latest-bios-a07

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1584528

Title:
  Inspiron 3543 TouchPad cursor jumps to left edge unexpectedly

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  At times (mostly undetermined) when touching the glide pad to take an
  action the cursor will jump to the left edge of the screen.

  I do not recall the system ever taking ACTION based on the click at the new location.
  ex: side bar opening, etc

  It may not ever take the action at the ORIGINAL location, I can't be
  sure since I am only alerted when things don't happen as I expect.

  If I am using the keyboard to type or scroll (arrows) I have not
  noticed anything strange.

  I am not sure if it only happens when attempting a Left click or a
  Right Click.

  As a developer I think it is seeing my Click and reading the position
  incorrectly or hitting some other error condition. I do believe it is
  a result of my click.

  Tom

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-22-generic 4.4.0-22.40
  ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
  Uname: Linux 4.4.0-22-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tom        2103 F.... pulseaudio
   /dev/snd/controlC0:  tom        2103 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun May 22 16:30:13 2016
  HibernationDevice: RESUME=UUID=ebc3eae4-8f8a-49c6-9d22-a59e4bdf0ec5
  InstallationDate: Installed on 2015-07-17 (310 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Dell Inc. Inspiron 3543
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=5b06297b-c923-468b-bc52-d2dfa945174c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-22-generic N/A
   linux-backports-modules-4.4.0-22-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-05-03 (19 days ago)
  dmi.bios.date: 03/20/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 01Y5DY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd03/20/2015:svnDellInc.:pnInspiron3543:pvrA04:rvnDellInc.:rn01Y5DY:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3543
  dmi.product.version: A04
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1584528/+subscriptions


References