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Message #181753
[Bug 1587913] Re: Ubuntu 16.04 Two finger scrolling/multitouch not working
apport information
** Tags added: apport-collected xenial
** Description changed:
I've done a fresh install of Ubuntu 16.04 on my Asus G501 but the two
finger scrolling isn't working. The touchpad works but sometimes after
restarting it doesn't get detected and so I have to shutdown in order to
get it working again.
I'm running the latest bios for my model 206, and have updated to the
mainline kernel 4.6.
My xinput list shows the following;
Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ FTE1001:00 0B05:0101 id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)]
↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
+ ---
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: josh 1684 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=79b14c98-ef5a-4add-a8b0-8529f66d7165
+ InstallationDate: Installed on 2016-05-28 (5 days ago)
+ InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 8087:0a2a Intel Corp.
+ Bus 001 Device 002: ID 04f2:b3fd Chicony Electronics Co., Ltd
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. G501VW
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=f4198650-b09e-454f-b7b7-1f07576eb8d2 ro quiet splash nouveau.modeset=0 acpi_osi=! acpi_backlight=native vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
+ RelatedPackageVersions:
+ linux-restricted-modules-4.4.0-22-generic N/A
+ linux-backports-modules-4.4.0-22-generic N/A
+ linux-firmware 1.157
+ Tags: xenial
+ Uname: Linux 4.4.0-22-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 03/16/2016
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: G501VW.206
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: G501VW
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: ATN12345678901234567
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG501VW.206:bd03/16/2016:svnASUSTeKCOMPUTERINC.:pnG501VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG501VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: G501VW
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1587913/+attachment/4675220/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1587913
Title:
Ubuntu 16.04 Two finger scrolling/multitouch not working
Status in xserver-xorg-input-synaptics package in Ubuntu:
Confirmed
Bug description:
I've done a fresh install of Ubuntu 16.04 on my Asus G501 but the two
finger scrolling isn't working. The touchpad works but sometimes after
restarting it doesn't get detected and so I have to shutdown in order
to get it working again.
I'm running the latest bios for my model 206, and have updated to the
mainline kernel 4.6.
My xinput list shows the following;
Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ FTE1001:00 0B05:0101 id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)]
↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: josh 1684 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=79b14c98-ef5a-4add-a8b0-8529f66d7165
InstallationDate: Installed on 2016-05-28 (5 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 04f2:b3fd Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. G501VW
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=f4198650-b09e-454f-b7b7-1f07576eb8d2 ro quiet splash nouveau.modeset=0 acpi_osi=! acpi_backlight=native vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
RelatedPackageVersions:
linux-restricted-modules-4.4.0-22-generic N/A
linux-backports-modules-4.4.0-22-generic N/A
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/16/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G501VW.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G501VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG501VW.206:bd03/16/2016:svnASUSTeKCOMPUTERINC.:pnG501VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG501VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: G501VW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
BootLog: /dev/sda5: clean, 256126/1525920 files, 1438889/6103552 blocks
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: xenial
DistroRelease: Ubuntu 16.04
DistroVariant: ubuntu
InstallationDate: Installed on 2016-05-28 (5 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 04f2:b3fd Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. G501VW
Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3 [modified: usr/share/X11/xorg.conf.d/50-synaptics.conf]
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=f4198650-b09e-454f-b7b7-1f07576eb8d2 ro quiet splash nouveau.modeset=0 acpi_osi=! acpi_backlight=native vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Tags: xenial ubuntu
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/16/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G501VW.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G501VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG501VW.206:bd03/16/2016:svnASUSTeKCOMPUTERINC.:pnG501VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG501VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: G501VW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
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