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Message #181839
[Bug 1577559] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1577559
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1577559
Title:
USB Keyboard Barcode scanner drops chars
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm using a USB barcode reader that mimics a keyboard. Using Windows,
the barcode reads correctly but in both Lubuntu 14.04 and Ubuntu
14.04, it drops some repeating chars. It consistently outputs the same
value in both.
For example:
Barcode
5034660520825 becomes:
503466052825 (Drops third 0)
Barcode
8714789763620 becomes:
8714976320 (Drops 7,8,6)
Using usbmon, I captured the input and translated the codes in
http://www.usb.org/developers/hidpage/Hut1_12v2.pdf . The values being
received from the reader are correct. The repeating chars are being
received by Ubuntu but are not output.
Looking at the output from lsusb, the device is recognised as a USB
HID but uses ID 0416:c141 which is described as "Winbond Electronics
Corp." which may not be the correct manufacturer.
This has been recreated on both a physical machine and VM.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-4.2.0-35-generic 4.2.0-35.40~14.04.1
ProcVersionSignature: Ubuntu 4.2.0-35.40~14.04.1-generic 4.2.8-ckt5
Uname: Linux 4.2.0-35-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: LXDE
Date: Mon May 2 21:23:33 2016
InstallationDate: Installed on 2016-03-15 (48 days ago)
InstallationMedia: Lubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
SourcePackage: linux-lts-wily
UpgradeStatus: No upgrade log present (probably fresh install)
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