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[Bug 1577559] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1577559

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1577559

Title:
  USB Keyboard Barcode scanner drops chars

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I'm using a USB barcode reader that mimics a keyboard. Using Windows,
  the barcode reads correctly but in both Lubuntu 14.04 and Ubuntu
  14.04, it drops some repeating chars. It consistently outputs the same
  value in both.

  For example:
  Barcode
  5034660520825 becomes:
  503466052825 (Drops third 0)

  Barcode
  8714789763620 becomes:
  8714976320 (Drops 7,8,6)

  Using usbmon, I captured the input and translated the codes in
  http://www.usb.org/developers/hidpage/Hut1_12v2.pdf . The values being
  received from the reader are correct. The repeating chars are being
  received by Ubuntu but are not output.

  Looking at the output from lsusb, the device is recognised as a USB
  HID but uses ID 0416:c141 which is described as "Winbond Electronics
  Corp." which may not be the correct manufacturer.

  This has been recreated on both a physical machine and VM.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-4.2.0-35-generic 4.2.0-35.40~14.04.1
  ProcVersionSignature: Ubuntu 4.2.0-35.40~14.04.1-generic 4.2.8-ckt5
  Uname: Linux 4.2.0-35-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: LXDE
  Date: Mon May  2 21:23:33 2016
  InstallationDate: Installed on 2016-03-15 (48 days ago)
  InstallationMedia: Lubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1)
  SourcePackage: linux-lts-wily
  UpgradeStatus: No upgrade log present (probably fresh install)

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