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[Bug 1588467] IwConfig.txt

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Bougron <Francis.Bougron@xxxxxxx>
Date: Fri, 03 Jun 2016 22:41:49 -0000
Reply-to: Bug 1588467 <1588467@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Attachment added: "IwConfig.txt"
   https://bugs.launchpad.net/bugs/1588467/+attachment/4676360/+files/IwConfig.txt

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https://bugs.launchpad.net/bugs/1588467

Title:
  Mount USB3 KEY of 64 Go

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  New question #293348 on Ubuntu:
  https://answers.launchpad.net/ubuntu/+question/293348

  Bonjour. / Hello.

  Je  peux utiliser ma clé USB3 sur un port USB3 avec windows mais pas avec ubuntu 16.04 sauf à y mettre un prolongateur usb2.
  I use my “USB3-key on a USB3 port with Windows but not with ubuntu 16.04 except to put a USB2 extender.

  u1604btrfs@u1604btrfs:~$ cat /etc/lsb-release
  DISTRIB_ID=Ubuntu
  DISTRIB_RELEASE=16.04
  DISTRIB_CODENAME=xenial
  DISTRIB_DESCRIPTION="Ubuntu 16.04 LTS"
  u1604btrfs@u1604btrfs:~$ 

  La clé USB3 de 64 GO connectée directement à un port USB3 n’a aucun problème avec windows10 avec un débit moyen de 42 MB/s.
  The USB3 64GB connected directly to a USB3 port was no problem with Windows 10 with an average throughput of 42 MB / s.

  La clé USB3 de 64 GO connectée via un càble USB de prolongation  (20 cm)  à un port USB3 fonctionne avec un débit moyen de 26 MB/s avec ubuntu.
  The USB3 64GB connected via an extension USB cable (20 cm) to a USB3 port works with an average throughput of 26 MB / s with ubuntu.

  Un disque USB3 connecté à ce même port USB3 fonctionne avec un débit moyen de 106 MB/s avec ubuntu,
  A USB3 drive connected to the same USB3 port works with an average throughput of 106 MB / s with ubuntu.

  La clé USB3 de 64 GO connectée directement à un port USB3 ne se monte pas  avec ubuntu, Je pense à un problème logiciel. Merci de votre avis.
  The USB 3 64GB connected directly to a USB3 port does not go up with ubuntu. I think to a software problem, Thanks for your review,

  Trace DMESG du branchement direct. 
  Trace DMESG direct connection.
  [15027.934173] usb 3-1: USB disconnect, device number 3
  [15113.908384] usb 4-1: new SuperSpeed USB device number 3 using xhci_hcd
  [15113.949359] usb 4-1: New USB device found, idVendor=0951, idProduct=1666
  [15113.949370] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [15113.949377] usb 4-1: Product: DataTraveler 3.0
  [15113.949387] usb 4-1: Manufacturer: Kingston
  [15113.949395] usb 4-1: SerialNumber: 60A44C426697FE50C98100E8
  [15118.948235] usb 4-1: Set SEL for device-initiated U2 failed.
  [15118.951961] usb 4-1: Disable of device-initiated U1 failed.
  [15118.955466] usb 4-1: Disable of device-initiated U2 failed.
  [15118.955474] usb-storage 4-1:1.0: USB Mass Storage device detected
  [15118.955648] scsi host9: usb-storage 4-1:1.0
  [15118.959180] usb 4-1: Set SEL for device-initiated U1 failed.
  [15118.962661] usb 4-1: Set SEL for device-initiated U2 failed.
  [15118.962810] usb 4-1: USB disconnect, device number 3
  [15455.620301] perf interrupt took too long (2527 > 2500), lowering kernel.perf_event_max_sample_rate to 50000

  
  Trace DMESG du branchement avec un câble prolongateur.
  Trace DMESG connecting with an extension cable.
  [15455.620301] perf interrupt took too long (2527 > 2500), lowering kernel.perf_event_max_sample_rate to 50000
  [15930.041889] usb 3-1: new high-speed USB device number 4 using xhci_hcd
  [15930.248230] usb 3-1: New USB device found, idVendor=0951, idProduct=1666
  [15930.248237] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [15930.248241] usb 3-1: Product: DataTraveler 3.0
  [15930.248244] usb 3-1: Manufacturer: Kingston
  [15930.248246] usb 3-1: SerialNumber: 60A44C426697FE50C98100E8
  [15930.248591] usb 3-1: ep 0x81 - rounding interval to 128 microframes, ep desc says 255 microframes
  [15930.248610] usb 3-1: ep 0x2 - rounding interval to 128 microframes, ep desc says 255 microframes
  [15930.249352] usb-storage 3-1:1.0: USB Mass Storage device detected
  [15930.251542] scsi host10: usb-storage 3-1:1.0
  [15932.447123] scsi 10:0:0:0: Direct-Access     Kingston DataTraveler 3.0 1.00 PQ: 0 ANSI: 6
  [15932.447953] sd 10:0:0:0: Attached scsi generic sg2 type 0
  [15932.449447] sd 10:0:0:0: [sdb] 120845300 512-byte logical blocks: (61.9 GB/57.6 GiB)
  [15932.451694] sd 10:0:0:0: [sdb] Write Protect is off
  [15932.451704] sd 10:0:0:0: [sdb] Mode Sense: 4f 00 00 00
  [15932.453308] sd 10:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
  [15932.470160]  sdb: sdb1 sdb2 sdb3 sdb4
  [15932.472853] sd 10:0:0:0: [sdb] Attached SCSI removable disk
  [15933.102257] EXT4-fs (sdb3): mounted filesystem with ordered data mode. Opts: (null)
  [15933.128433] EXT4-fs (sdb2): mounted filesystem with ordered data mode. Opts: (null)
  u1604btrfs@u1604btrfs:~$
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  u604       2383 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  MachineType: TOSHIBA SATELLITE S70t-A
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=17f90115-fe0b-440d-9708-7039508c3003 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-22-generic N/A
   linux-backports-modules-4.4.0-22-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-22-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/18/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.30
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd04/18/2014:svnTOSHIBA:pnSATELLITES70t-A:pvrPSKN6E-01C00KFR:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: SATELLITE S70t-A
  dmi.product.version: PSKN6E-01C00KFR
  dmi.sys.vendor: TOSHIBA
  --- 
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  u604       2383 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  MachineType: TOSHIBA SATELLITE S70t-A
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=17f90115-fe0b-440d-9708-7039508c3003 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-22-generic N/A
   linux-backports-modules-4.4.0-22-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-22-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/18/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.30
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd04/18/2014:svnTOSHIBA:pnSATELLITES70t-A:pvrPSKN6E-01C00KFR:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: SATELLITE S70t-A
  dmi.product.version: PSKN6E-01C00KFR
  dmi.sys.vendor: TOSHIBA

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References

[Bug 1588467] [NEW] Mount USB3 KEY of 64 Go
From: Bougron, 2016-06-02