kernel-packages team mailing list archive

[Stephen Stewart <s.g.stewart1@xxxxxxxxx>]

Public bug reported:

In 16.04 when a bluetooth audio device is connected it freezes video
playback and also no sound comes from online audio only streams. Issue
does not exist with a wired headset.

This issue does not exist with 15.10. All updates have been installed on
16.04 including backports but they have not fixed the issue.

It is not browser specific and not website specific.

It is not hardware specific as it affects my laptop with an intel 7260
card and my pc with an intel 8260 card.

The issue exists on both ubuntu and kubuntu 16.04.

I have reported it on the ubuntu support forums and after investigation
a moderator noticed changed in the kernel from 4.4 and 4.2 that may
becausing the issue and asked me to file a bug report.

The ubuntu forum thread can be found here.
http://ubuntuforums.org/showthread.php?t=2326672

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-23-generic 4.4.0-23.41
ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
Uname: Linux 4.4.0-23-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  stephen    1435 F.... pulseaudio
 /dev/snd/controlC0:  stephen    1435 F.... pulseaudio
CurrentDesktop: KDE
Date: Fri Jun  3 23:50:00 2016
HibernationDevice: RESUME=UUID=78e7aefc-d517-4c58-836f-a90f0b6017c6
InstallationDate: Installed on 2016-05-06 (28 days ago)
InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2b Intel Corp. 
 Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: MSI MS-7978
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-23-generic.efi.signed root=UUID=bccf2ca7-4e23-412a-ba10-7a3f915270dd ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-23-generic N/A
 linux-backports-modules-4.4.0-23-generic  N/A
 linux-firmware                            1.157
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-06-03 (0 days ago)
dmi.bios.date: 05/16/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: C.60
dmi.board.asset.tag: Default string
dmi.board.name: H170 GAMING M3 (MS-7978)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrC.60:bd05/16/2016:svnMSI:pnMS-7978:pvr2.0:rvnMSI:rnH170GAMINGM3(MS-7978):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7978
dmi.product.version: 2.0
dmi.sys.vendor: MSI

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug package-from-proposed xenial

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1589008

Title:
  Bluetooth freezing video playback

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  In 16.04 when a bluetooth audio device is connected it freezes video
  playback and also no sound comes from online audio only streams. Issue
  does not exist with a wired headset.

  This issue does not exist with 15.10. All updates have been installed
  on 16.04 including backports but they have not fixed the issue.

  It is not browser specific and not website specific.

  It is not hardware specific as it affects my laptop with an intel 7260
  card and my pc with an intel 8260 card.

  The issue exists on both ubuntu and kubuntu 16.04.

  I have reported it on the ubuntu support forums and after
  investigation a moderator noticed changed in the kernel from 4.4 and
  4.2 that may becausing the issue and asked me to file a bug report.

  The ubuntu forum thread can be found here.
  http://ubuntuforums.org/showthread.php?t=2326672

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-23-generic 4.4.0-23.41
  ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
  Uname: Linux 4.4.0-23-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  stephen    1435 F.... pulseaudio
   /dev/snd/controlC0:  stephen    1435 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Fri Jun  3 23:50:00 2016
  HibernationDevice: RESUME=UUID=78e7aefc-d517-4c58-836f-a90f0b6017c6
  InstallationDate: Installed on 2016-05-06 (28 days ago)
  InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 8087:0a2b Intel Corp. 
   Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: MSI MS-7978
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-23-generic.efi.signed root=UUID=bccf2ca7-4e23-412a-ba10-7a3f915270dd ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-23-generic N/A
   linux-backports-modules-4.4.0-23-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-06-03 (0 days ago)
  dmi.bios.date: 05/16/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: C.60
  dmi.board.asset.tag: Default string
  dmi.board.name: H170 GAMING M3 (MS-7978)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrC.60:bd05/16/2016:svnMSI:pnMS-7978:pvr2.0:rvnMSI:rnH170GAMINGM3(MS-7978):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.name: MS-7978
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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