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Message #182017
[Bug 1580671] Re: cannot resume from suspend
Jean-Max Reymond, as per http://www.acer.com/ac/en/US/content/drivers an
update to your computer's buggy, insecure, and outdated BIOS is
available (1.32). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.
If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-1.32
--
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https://bugs.launchpad.net/bugs/1580671
Title:
cannot resume from suspend
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have a laptop ACER Aspire E15 E5-571G-337K .
When resuming a suspend process, I have the screen to entry the password and then the system freeze
I have to hardly reboot the computer
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-22-generic 4.4.0-22.39
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gerard 1887 F.... pulseaudio
/dev/snd/controlC1: gerard 1887 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed May 11 17:53:13 2016
HibernationDevice: RESUME=UUID=720ed5ef-aba1-44f4-8525-5476cda09f12
InstallationDate: Installed on 2015-08-27 (257 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Acer Aspire E5-571G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=7c709e55-0add-4b0f-a43b-08545a5a9168 ro noprompt quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-22-generic N/A
linux-backports-modules-4.4.0-22-generic N/A
linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-05-11 (0 days ago)
dmi.bios.date: 12/12/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.24
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HB
dmi.board.vendor: Acer
dmi.board.version: V1.24
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.24:bd12/12/2014:svnAcer:pnAspireE5-571G:pvrV1.24:rvnAcer:rnEA50_HB:rvrV1.24:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-571G
dmi.product.version: V1.24
dmi.sys.vendor: Acer
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References