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Message #182059
[Bug 1566229] Re: XPS 13 9350 Unity freeze
Alexandre Strzelewicz, as per http://www.dell.com/support/home/us/en/19
/product-support/product/xps-13-9350-laptop/drivers?os=biosa an update
to your computer's buggy, insecure, and outdated BIOS is available
(1.3.3). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.
If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-1.3.3
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https://bugs.launchpad.net/bugs/1566229
Title:
XPS 13 9350 Unity freeze
Status in linux package in Ubuntu:
Incomplete
Bug description:
Sometime there is a freeze during 1 to 10 seconds when I use my new
XPS13 with Ubuntu 16.04. It happens that Unity get restarted totally
(all window disappear and appear again)
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-16-generic 4.4.0-16.32 [modified: boot/vmlinuz-4.4.0-16-generic]
ProcVersionSignature: Ubuntu 4.4.0-16.32-generic 4.4.6
Uname: Linux 4.4.0-16-generic x86_64
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: shant 1623 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Apr 5 11:59:49 2016
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=745a5726-fc6f-4fce-b2c4-009359f51d32
InstallationDate: Installed on 2016-04-05 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160401)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:5682 Realtek Semiconductor Corp.
Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp.
Bus 001 Device 002: ID 0a5c:6412 Broadcom Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9350
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-16-generic.efi.signed root=UUID=e735b0f3-ce4f-4486-82ed-ddb5b4c59d26 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-16-generic N/A
linux-backports-modules-4.4.0-16-generic N/A
linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/08/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.name: 09JHRY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd01/08/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9350
dmi.sys.vendor: Dell Inc.
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