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[Bug 1578094] Re: Dell Bluetooth card not working except enable/disable

 

John Hutcheson, could you please post the results of the following terminal command:
sudo cat /sys/kernel/debug/usb/devices

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Title:
  Dell Bluetooth card not working except enable/disable

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After install this bluetooth card, it can be enabled and disabled, but
  blue manager always claims "Bluetooth is disabled"

  usb-devices omits this card, even though it appears in lsusb.
  Bus 003 Device 003: ID 413c:8141 Dell Computer Corp.       

  This has been a problem since before 14.04, and 16.04 has not yet
  solved it.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-21-generic 4.4.0-21.37
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic i686
  NonfreeKernelModules: wl
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   dell       1676 F...m pulseaudio
   /dev/snd/controlC0:  dell       1676 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed May  4 19:24:49 2016
  HibernationDevice: RESUME=UUID=125fc390-b5fa-4322-a0c7-79fb51f68fa9
  InstallationDate: Installed on 2015-10-24 (193 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805)
  MachineType: Dell Inc. Latitude D630
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-21-generic N/A
   linux-backports-modules-4.4.0-21-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: Upgraded to xenial on 2016-05-01 (2 days ago)
  dmi.bios.date: 01/04/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A17
  dmi.board.name: 0JY102
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA17:bd01/04/2010:svnDellInc.:pnLatitudeD630:pvr:rvnDellInc.:rn0JY102:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude D630
  dmi.sys.vendor: Dell Inc.

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References