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[Bug 1586705] Re: dell inspiron 5000 won't wake from suspend
Tim, thank you for reporting this and helping make Ubuntu better.
In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .
If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.
If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.
If the mainline kernel does not fix the issue, please add the following tags:
Please note, an error to install the kernel does not fit the criteria of
Also, you don't need to apport-collect further unless specifically
requested to do so.
Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags added: latest-bios-1.1.9
** Changed in: linux (Ubuntu)
Importance: High => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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dell inspiron 5000 won't wake from suspend
Status in linux package in Ubuntu:
Laptop will suspend, but then unable to wake from suspend, keyboard
touchpad and power button do nothing. The only option is to force
shutdown with long press of power button
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-22-generic 4.4.0-22.40
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
USER PID ACCESS COMMAND
/dev/snd/controlC0: darkness 3810 F.... pulseaudio
Date: Sun May 29 09:20:22 2016
InstallationDate: Installed on 2016-05-27 (1 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160509)
MachineType: Dell Inc. Inspiron 5559
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic root=UUID=312a4c17-55ca-49fc-8052-35c29b1cf0ce ro quiet splash vt.handoff=7
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.vendor: Dell Inc.
dmi.board.vendor: Dell Inc.
dmi.chassis.vendor: Dell Inc.
dmi.product.name: Inspiron 5559
dmi.sys.vendor: Dell Inc.
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