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[Bug 1588054] Re: [, Realtek ALC888, Green Line Out, Rear] Pulseaudio fails to detect card

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Mon, 06 Jun 2016 11:34:33 -0000
Reply-to: Bug 1588054 <1588054@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
moza, thank you for reporting this and helping make Ubuntu better.

In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: bios-outdated-0048

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1588054

Title:
  [, Realtek ALC888, Green Line Out, Rear] Pulseaudio fails to detect
  card

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No sound in nor out, the sound card is not detected anymore
  apparently.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: pulseaudio 1:4.0-0ubuntu11.1
  ProcVersionSignature: Ubuntu 3.13.0-87.133-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-87-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.21
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-id', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D8p', '/dev/snd/controlC2', '/dev/snd/pcmC2D0c', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D3', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: Unity
  Date: Wed Jun  1 22:16:03 2016
  InstallationDate: Installed on 2010-06-19 (2174 days ago)
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: HDA-Intel - HDA Intel MID
  Symptom_Jack: Green Line Out, Rear
  Title: [, Realtek ALC888, Green Line Out, Rear] Pulseaudio fails to detect card
  UpgradeStatus: Upgraded to trusty on 2014-09-01 (639 days ago)
  dmi.bios.date: 11/19/2009
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: TCIBX10H.86A.0027.2009.1119.1517
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: DH55HC
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAE70933-502
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrTCIBX10H.86A.0027.2009.1119.1517:bd11/19/2009:svn:pn:pvr:rvnIntelCorporation:rnDH55HC:rvrAAE70933-502:cvn:ct3:cvr:
  --- 
  ApportVersion: 2.14.1-0ubuntu3.21
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  dszymcza   3224 F.... pulseaudio
   /dev/snd/controlC0:  dszymcza   3224 F.... pulseaudio
   /dev/snd/pcmC0D0p:   dszymcza   3224 F...m pulseaudio
   /dev/snd/controlC1:  dszymcza   3224 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=72b476be-5df0-4d26-9dde-e5dabcacb04f
  InstallationDate: Installed on 2010-06-19 (2174 days ago)
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-86-generic root=/dev/mapper/vg0-lv2 ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw
  ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-86-generic N/A
   linux-backports-modules-3.13.0-86-generic  N/A
   linux-firmware                             1.127.22
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-86-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-09-01 (639 days ago)
  UserGroups: adm admin cdrom dialout dip fax floppy fuse lp lpadmin plugdev sambashare scanner sudo tape video
  _MarkForUpload: True
  dmi.bios.date: 11/19/2009
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: TCIBX10H.86A.0027.2009.1119.1517
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: DH55HC
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAE70933-502
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrTCIBX10H.86A.0027.2009.1119.1517:bd11/19/2009:svn:pn:pvr:rvnIntelCorporation:rnDH55HC:rvrAAE70933-502:cvn:ct3:cvr:
  --- 
  ApportVersion: 2.14.1-0ubuntu3.21
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dszymcza   3197 F.... pulseaudio
   /dev/snd/controlC2:  dszymcza   3197 F.... pulseaudio
   /dev/snd/controlC0:  dszymcza   3197 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=72b476be-5df0-4d26-9dde-e5dabcacb04f
  InstallationDate: Installed on 2010-06-19 (2174 days ago)
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-87-generic root=/dev/mapper/vg0-lv2 ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw
  ProcVersionSignature: Ubuntu 3.13.0-87.133-generic 3.13.11-ckt39
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-87-generic N/A
   linux-backports-modules-3.13.0-87-generic  N/A
   linux-firmware                             1.127.22
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-87-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-09-01 (639 days ago)
  UserGroups: adm admin cdrom dialout dip fax floppy fuse lp lpadmin plugdev sambashare scanner sudo tape video
  _MarkForUpload: True
  dmi.bios.date: 11/19/2009
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: TCIBX10H.86A.0027.2009.1119.1517
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: DH55HC
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAE70933-502
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrTCIBX10H.86A.0027.2009.1119.1517:bd11/19/2009:svn:pn:pvr:rvnIntelCorporation:rnDH55HC:rvrAAE70933-502:cvn:ct3:cvr:

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