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Message #182545
[Bug 1589756] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1589756
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1589756
Title:
[Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all
Status in linux package in Ubuntu:
Incomplete
Bug description:
I don't have any audio output through the laptop's internal speakers
but I get audio fine if I plug in external speakers.
I can get audio working briefly by running
sudo hda-verb /dev/snd/hwC0D0 0x1f SET_POWER_STATE 0
as suggested at
http://lkml.iu.edu/hypermail/linux/kernel/1301.1/02917.html
but it doesn't last very long before the audio turns off again.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
Uname: Linux 4.4.0-23-generic x86_64
ApportVersion: 2.20.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio
/dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio
/dev/snd/controlC0: jeremy 2493 F.... pulseaudio
CurrentDesktop: GNOME
Date: Mon Jun 6 21:49:33 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-04-09 (58 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160408)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio
/dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio
/dev/snd/controlC0: gdm 2175 F.... pulseaudio
jeremy 2493 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/26/2012
dmi.bios.vendor: INSYDE
dmi.bios.version: 2.60
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr2.60:bd06/26/2012:svnTOSHIBA:pnSatelliteL745:pvrPSK0YU-05R02G:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L745
dmi.product.version: PSK0YU-05R02G
dmi.sys.vendor: TOSHIBA
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