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[Bug 1584479] Re: [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04

 

Re,

With the last kernel (4.7-rc2), I have more and more trouble :
- virtualboxdkms can't build (https://bugs.launchpad.net/ubuntu/+source/virtualbox/+bug/1589934)
- I use gnome-shell and all animations (ie starting session, menu to close session, ...) are disabled (like lags with vnc or teamviewer)
- without "acpi=off" option, I can't go to session page ; with logs, I can find :
Jun  7 13:34:48 MSI-I7 kernel: [    0.628367] pinctrl core: initialized pinctrl subsystem
Jun  7 13:34:48 MSI-I7 kernel: [    0.628509] RTC time: 11:34:41, date: 06/07/16
Jun  7 13:34:48 MSI-I7 kernel: [    0.629350] NET: Registered protocol family 16
Jun  7 13:34:48 MSI-I7 kernel: [    0.638456] cpuidle: using governor ladder
Jun  7 13:34:48 MSI-I7 kernel: [    0.654445] cpuidle: using governor menu
-->>> Jun  7 13:34:48 MSI-I7 kernel: [    0.654450] PCCT header not found.
-->>> Jun  7 13:34:48 MSI-I7 kernel: [    0.654522] ACPI FADT declares the system doesn't support PCIe ASPM, so disable it
Jun  7 13:34:48 MSI-I7 kernel: [    0.654524] ACPI: bus type PCI registered
Jun  7 13:34:48 MSI-I7 kernel: [    0.654525] acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5
Jun  7 13:34:48 MSI-I7 kernel: [    0.654585] PCI: MMCONFIG for domain 0000 [bus 00-ff] at [mem 0xe0000000-0xefffffff] (base 0xe0000000)
Jun  7 13:34:48 MSI-I7 kernel: [    0.654587] PCI: MMCONFIG at [mem 0xe0000000-0xefffffff] reserved in E820
Jun  7 13:34:48 MSI-I7 kernel: [    0.654595] PCI: Using configuration type 1 for base access
Jun  7 13:34:48 MSI-I7 kernel: [    0.670561] HugeTLB registered 1 GB page size, pre-allocated 0 pages
Jun  7 13:34:48 MSI-I7 kernel: [    0.670562] HugeTLB registered 2 MB page size, pre-allocated 0 pages
Jun  7 13:34:48 MSI-I7 kernel: [    0.670758] ACPI: Added _OSI(Module Device)
Jun  7 13:34:48 MSI-I7 kernel: [    0.670759] ACPI: Added _OSI(Processor Device)
Jun  7 13:34:48 MSI-I7 kernel: [    0.670760] ACPI: Added _OSI(3.0 _SCP Extensions)
Jun  7 13:34:48 MSI-I7 kernel: [    0.670761] ACPI: Added _OSI(Processor Aggregator Device)
Jun  7 13:34:48 MSI-I7 kernel: [    0.670763] ACPI: Added _OSI(Linux)
Jun  7 13:34:48 MSI-I7 kernel: [    0.670765] ACPI : EC: EC description table is found, configuring boot EC
Jun  7 13:34:48 MSI-I7 kernel: [    0.670766] ACPI : EC: EC started
Jun  7 13:34:48 MSI-I7 kernel: [    0.690017] ACPI: Executed 21 blocks of module-level executable AML code
Jun  7 13:34:48 MSI-I7 kernel: [    0.698739] ACPI: Executed 3 blocks of module-level executable AML code
Jun  7 13:34:48 MSI-I7 kernel: [    0.701150] ACPI: 10 ACPI AML tables successfully acquired and loaded
Jun  7 13:34:48 MSI-I7 kernel: [    0.701152] 
-->>> Jun  7 13:34:48 MSI-I7 kernel: [    0.881045] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query honored via cmdline


In the MSI website, near the BIOS update, I see firmware update but only for Win$$ ;-(  So, I think I need to update after install a Win$$. This process take some time (I need my computer to work).


Thanks

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https://bugs.launchpad.net/bugs/1584479

Title:
  [MSI GP72 6QE Leopard Pro] Touchpad not detected on 16.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,
  I just install Ubuntu 16.04 on my new MSI laptop G72 6QE.
  My touchpad doesn't work and recognize at all.

  I try :
  - Fn+F3 to activate my touchpad
  - xinput list and is not listed
  - xev and nothing append (no signal)
  - cat /proc/bus/input/devices ddoesn't display touchpad (only HDMI, mic, headphone, external mouse and keyboard)
  - I don't know if there is a link, but some buttons of my keyboard don't work (like Fn+arrows to manage sound and luminosity) :
  I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
  N: Name="AT Translated Set 2 keyboard"
  P: Phys=isa0060/serio0/input0
  S: Sysfs=/devices/platform/i8042/serio0/input/input0
  U: Uniq=
  H: Handlers=sysrq kbd event0 leds 
  B: PROP=0
  B: EV=120013
  B: KEY=600702900000 8380207af040d001 feffffdfffefffff fffffffffffffffe
  B: MSC=10
  B: LED=7

  
  Thanks
  --- 
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gdm        1305 F.... pulseaudio
                        moi        1668 F.... pulseaudio
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=9649bbed-2d32-42cd-a446-43abaa9ab1f3
  InstallationDate: Installed on 2016-05-20 (2 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 (20160421)
  MachineType: Micro-Star International Co., Ltd. GP72 6QE
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-4.4.0-22-generic root=UUID=80432220-0bdf-49f0-a145-0c015ad36c2a ro rootflags=subvol=@ acpi=off acpi_osi=! acpi_backlight=native i8042.nopnp quiet splash
  ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-22-generic N/A
   linux-backports-modules-4.4.0-22-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-22-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 12/10/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E1795IMS.10C
  dmi.board.asset.tag: Default string
  dmi.board.name: MS-1795
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.A
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: Default string
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1795IMS.10C:bd12/10/2015:svnMicro-StarInternationalCo.,Ltd.:pnGP726QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1795:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
  dmi.product.name: GP72 6QE
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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References