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[Bug 1578358] Re: Bug with wistron_btns while booting

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apport information

** Tags added: apport-collected rebecca

** Description changed:

  Hello,
  
  I've successfully installed Linux Mint XCFE 17.1 on my (old) notebook,
  but the computer is blocked during the boot. It seems that wistron_btns
  is the problem.
  
  The error I get are (see log) :
  
  "BUG: soft lockup - CPU#0 stuck for 23s! [systemd-udevd:402]"
  "wistron_btns: Unknown key code 70"
  
  My computer is a Medion WIM 2030 with :
  - Pentium M 1.7 (non-PAE, I've installed Mint with forcepae)
  - 1,25 Go RAM
  - 80 Go hard disk
  - Intel PRO/Wireless 2200BG Network connection
  - Some buttons to active the wifi, open Firefox,... that work well with Windows XP (dual boot)
  
  What can I do to make it boot ?
  
  Thanks for your help !
  
  Christophe
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.21
+ Architecture: i386
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  christophe   2095 F.... pulseaudio
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=be4028df-46ce-414e-ae59-5ce4cf71e286
+ InstallationDate: Installed on 2016-05-03 (34 days ago)
+ InstallationMedia: Linux Mint 17.1 "Rebecca" - Release i386 20150108
+ MachineType: Medion WIM 2030
+ Package: linux (not installed)
+ PccardctlIdent:
+  Socket 0:
+    no product info available
+  Socket 1:
+    no product info available
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=fr_FR.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=074c8ee5-8552-487a-923c-1e6b42451da7 ro forcepae quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-37-generic N/A
+  linux-backports-modules-3.13.0-37-generic  N/A
+  linux-firmware                             1.127.7
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  rebecca
+ Uname: Linux 3.13.0-37-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/10/2004
+ dmi.bios.vendor: Phoenix Technologies LTD
+ dmi.bios.version: R01-A0Q
+ dmi.board.name: WIM 2030
+ dmi.board.vendor: Medion
+ dmi.board.version: Rev.A
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Medion
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR01-A0Q:bd09/10/2004:svnMedion:pnWIM2030:pvr:rvnMedion:rnWIM2030:rvrRev.A:cvnMedion:ct10:cvrN/A:
+ dmi.product.name: WIM 2030
+ dmi.sys.vendor: Medion

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1578358/+attachment/4679077/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1578358

Title:
  Bug with wistron_btns while booting

Status in Linux Mint:
  New
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hello,

  I've successfully installed Linux Mint XCFE 17.1 on my (old) notebook,
  but the computer is blocked during the boot. It seems that
  wistron_btns is the problem.

  The error I get are (see log) :

  "BUG: soft lockup - CPU#0 stuck for 23s! [systemd-udevd:402]"
  "wistron_btns: Unknown key code 70"

  My computer is a Medion WIM 2030 with :
  - Pentium M 1.7 (non-PAE, I've installed Mint with forcepae)
  - 1,25 Go RAM
  - 80 Go hard disk
  - Intel PRO/Wireless 2200BG Network connection
  - Some buttons to active the wifi, open Firefox,... that work well with Windows XP (dual boot)

  What can I do to make it boot ?

  Thanks for your help !

  Christophe
  --- 
  ApportVersion: 2.14.1-0ubuntu3.21
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  christophe   2095 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=be4028df-46ce-414e-ae59-5ce4cf71e286
  InstallationDate: Installed on 2016-05-03 (34 days ago)
  InstallationMedia: Linux Mint 17.1 "Rebecca" - Release i386 20150108
  MachineType: Medion WIM 2030
  Package: linux (not installed)
  PccardctlIdent:
   Socket 0:
     no product info available
   Socket 1:
     no product info available
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=074c8ee5-8552-487a-923c-1e6b42451da7 ro forcepae quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-37-generic N/A
   linux-backports-modules-3.13.0-37-generic  N/A
   linux-firmware                             1.127.7
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  rebecca
  Uname: Linux 3.13.0-37-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/10/2004
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: R01-A0Q
  dmi.board.name: WIM 2030
  dmi.board.vendor: Medion
  dmi.board.version: Rev.A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Medion
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR01-A0Q:bd09/10/2004:svnMedion:pnWIM2030:pvr:rvnMedion:rnWIM2030:rvrRev.A:cvnMedion:ct10:cvrN/A:
  dmi.product.name: WIM 2030
  dmi.sys.vendor: Medion

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