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Message #182794
[Bug 1589756] Re: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all
Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7-rc1 kernel[0].
If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.
If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".
Thanks in advance.
[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc1-yakkety/
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1589756
Title:
[Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all
Status in linux package in Ubuntu:
Incomplete
Bug description:
I don't have any audio output through the laptop's internal speakers
but I get audio fine if I plug in external speakers.
I can get audio working briefly by running
sudo hda-verb /dev/snd/hwC0D0 0x1f SET_POWER_STATE 0
as suggested at
http://lkml.iu.edu/hypermail/linux/kernel/1301.1/02917.html
but it doesn't last very long before the audio turns off again.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
Uname: Linux 4.4.0-23-generic x86_64
ApportVersion: 2.20.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio
/dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio
/dev/snd/controlC0: jeremy 2493 F.... pulseaudio
CurrentDesktop: GNOME
Date: Mon Jun 6 21:49:33 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-04-09 (58 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160408)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio
/dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio
/dev/snd/controlC0: gdm 2175 F.... pulseaudio
jeremy 2493 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/26/2012
dmi.bios.vendor: INSYDE
dmi.bios.version: 2.60
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr2.60:bd06/26/2012:svnTOSHIBA:pnSatelliteL745:pvrPSK0YU-05R02G:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L745
dmi.product.version: PSK0YU-05R02G
dmi.sys.vendor: TOSHIBA
---
ApportVersion: 2.20.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio
/dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio
/dev/snd/controlC0: jeremy 2493 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=e1fbfe5e-a6b3-4683-b964-109e7a5f7849
InstallationDate: Installed on 2016-04-09 (58 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160408)
MachineType: TOSHIBA Satellite L745
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-23-generic root=UUID=da597564-0d10-41fc-babd-c29ef975bfe7 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
RelatedPackageVersions:
linux-restricted-modules-4.4.0-23-generic N/A
linux-backports-modules-4.4.0-23-generic N/A
linux-firmware 1.158
Tags: yakkety
Uname: Linux 4.4.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sbuild sudo
_MarkForUpload: True
dmi.bios.date: 06/26/2012
dmi.bios.vendor: INSYDE
dmi.bios.version: 2.60
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr2.60:bd06/26/2012:svnTOSHIBA:pnSatelliteL745:pvrPSK0YU-05R02G:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L745
dmi.product.version: PSK0YU-05R02G
dmi.sys.vendor: TOSHIBA
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