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Message #182866
[Bug 1590072] Re: kernel 4.4.0-21.37-generic in 16.04 sees no disks on HP ProLiant BL465c Gen8 if IOMMU is enabled
Daniel, as per the release notes of your hardware
http://h20565.www2.hpe.com/hpsc/swd/public/readIndex?sp4ts.oid=5193139&swLangOid=8&swEnvOid=54
an update to your computer's buggy, insecure, and outdated BIOS is
available (2016.03.07). When you update to this following
https://help.ubuntu.com/community/BIOSUpdate does this improve the
situation?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Also, you don't have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed.
If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1590072
Title:
kernel 4.4.0-21.37-generic in 16.04 sees no disks on HP ProLiant
BL465c Gen8 if IOMMU is enabled
Status in linux package in Ubuntu:
Incomplete
Bug description:
When trying to install 16.04 LTS on a BL465c Gen8, the default kernel
4.4.0-21.37-generic does not detect the disks with IOMMU enabled.
Using the HP iLO Cli, shows that the server have some hardware error:
enclosure68-a> show server status 4
Blade #4 Status:
Power: On
Current Wattage used: 343
Health: Failed
Unit Identification LED: Blinking
Virtual Fan: 100%
Diagnostic Status:
Internal Data OK
Management Processor OK
I/O Configuration OK
Power OK
Cooling OK
Location OK
Device Failure Failed
Device Degraded OK
VCM Configured Other
iLO Network OK
Mezzanine Card OK
This device failure in the blade is OK after a reboot.
Disabling IOMMU on BIOS and the 16.04 installation goes successfully.
I tried to enable IOMMU after the installation and the problem appears. The disk is not detected and it can't boot normally.
Ubuntu 14.04 LTS boots and run fine on these machines.
dmesg ouput with IOMMU enabled.
[ 82.295300] HP HPSA Driver (v 3.4.14-0)
[ 82.295327] hpsa 0000:03:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 82.295350] hpsa 0000:03:00.0: MSI-X capable controller
[ 82.295993] pps_core: LinuxPPS API ver. 1 registered
[ 82.295996] pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti <giometti@xxxxxxxx>
[ 82.297857] PTP clock support registered
[ 82.316730] bnx2x: QLogic 5771x/578xx 10/20-Gigabit Ethernet Driver bnx2x 1.712.30-0 (2014/02/10)
[ 82.320096] AVX version of gcm_enc/dec engaged.
[ 82.320100] AES CTR mode by8 optimization enabled
[ 82.320501] ACPI: PCI Interrupt Link [I0C0] enabled at IRQ 36
[ 82.320614] bnx2x 0000:04:00.0: msix capability found
[ 82.320755] bnx2x 0000:04:00.0: part number 0-0-0-0
[ 82.443473] ACPI: PCI Interrupt Link [I0C1] enabled at IRQ 37
[ 82.443510] bnx2x 0000:04:00.1: msix capability found
[ 82.443615] bnx2x 0000:04:00.1: part number 0-0-0-0
[ 82.563309] ipmi_si IPI0001:00: Found new BMC (man_id: 0x00000b, prod_id: 0x2020, dev_id: 0x13)
[ 82.563320] ipmi_si IPI0001:00: IPMI kcs interface initialized
[ 82.566422] bnx2x 0000:04:00.0 eno1: renamed from eth0
[ 82.585454] bnx2x 0000:04:00.1 eno2: renamed from eth1
[ 207.105793] hpsa 0000:03:00.0: board not ready, timed out.
dmesg with IOMMU disabled.
[ 80.818467] HP HPSA Driver (v 3.4.14-0)
[ 80.818493] hpsa 0000:03:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 80.818514] hpsa 0000:03:00.0: MSI-X capable controller
[ 80.818878] hpsa 0000:03:00.0: Logical aborts not supported
[ 80.818881] hpsa 0000:03:00.0: HP SSD Smart Path aborts not supported
[ 80.819325] pps_core: LinuxPPS API ver. 1 registered
[ 80.819328] pps_core: Software ver. 5.3.6 - Copyright 2005-2007 Rodolfo Giometti <giometti@xxxxxxxx>
[ 80.821272] PTP clock support registered
[ 80.838135] bnx2x: QLogic 5771x/578xx 10/20-Gigabit Ethernet Driver bnx2x 1.712.30-0 (2014/02/10)
[ 80.838402] bnx2x 0000:04:00.0: msix capability found
[ 80.838535] bnx2x 0000:04:00.0: part number 0-0-0-0
[ 80.841536] AVX version of gcm_enc/dec engaged.
[ 80.841541] AES CTR mode by8 optimization enabled
[ 80.864399] scsi host4: hpsa
[ 80.872507] hpsa 0000:03:00.0: scsi 4:3:0:0: added RAID HP P220i controller SSDSmartPathCap- En- Exp=1
[ 80.872513] hpsa 0000:03:00.0: scsi 4:0:0:0: masked Direct-Access ATA VK0240GDJXU PHYS DRV SSDSmartPathCap- En- Exp=0
[ 80.872517] hpsa 0000:03:00.0: scsi 4:0:1:0: masked Direct-Access ATA VK0240GDJXU PHYS DRV SSDSmartPathCap- En- Exp=0
[ 80.872521] hpsa 0000:03:00.0: scsi 4:1:0:0: added Direct-Access HP LOGICAL VOLUME RAID-1(+0) SSDSmartPathCap- En- Exp=1
[ 80.873094] scsi 4:0:0:0: RAID HP P220i 6.68 PQ: 0 ANSI: 5
[ 80.873416] scsi 4:1:0:0: Direct-Access HP LOGICAL VOLUME 6.68 PQ: 0 ANSI: 5
[ 80.873775] scsi 4:0:0:0: Attached scsi generic sg1 type 12
[ 80.874046] sd 4:1:0:0: Attached scsi generic sg2 type 0
[ 80.874081] sd 4:1:0:0: [sda] 468792000 512-byte logical blocks: (240 GB/224 GiB)
[ 80.874308] sd 4:1:0:0: [sda] Write Protect is off
[ 80.874312] sd 4:1:0:0: [sda] Mode Sense: 73 00 00 08
[ 80.874395] sd 4:1:0:0: [sda] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 80.875958] sd 4:1:0:0: [sda] Attached SCSI disk
---
ApportVersion: 2.20.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperVersion: 1.376
DistroRelease: Ubuntu 16.10
IwConfig:
lo no wireless extensions.
eno2 no wireless extensions.
eno1 no wireless extensions.
LiveMediaBuild: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160607)
MachineType: HP ProLiant BL465c Gen8
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB:
ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
ProcVersionSignature: Ubuntu 4.4.0-23.41-generic 4.4.10
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-23-generic N/A
linux-backports-modules-4.4.0-23-generic N/A
linux-firmware 1.158
RfKill:
Tags: yakkety
Uname: Linux 4.4.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 11/02/2014
dmi.bios.vendor: HP
dmi.bios.version: A26
dmi.chassis.type: 28
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrA26:bd11/02/2014:svnHP:pnProLiantBL465cGen8:pvr:cvnHP:ct28:cvr:
dmi.product.name: ProLiant BL465c Gen8
dmi.sys.vendor: HP
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