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[Bug 576135] Re: Crash on Suspend to RAM in Lenovo T500 Laptop

 

Dustan Ashley, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Description changed:

- This is likely the same issue as #550479
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/550479 the symptoms
- are 100% identical. I am creating a separate report rather than updating
- the other as suggested by apport-collect.
+ The laptop will perform normally until you issue a suspend command
+ either through the menu or by closing the lid. The machine will attempt
+ to suspend, the screen will blank and the LEDs will flicker until it
+ hangs up with just the suspend "moon" icon flashing. When I boot back up
+ I notice that network-manager has disabled networking for some reason,
+ this always happens after crashing when trying to suspend. I have tried
+ suspending with networking disabled but it did not help.
  
- 
- The laptop will perform normally until you issue a suspend command either through the menu or by closing the lid. The machine will attempt to suspend, the screen will blank and the LEDs will flicker until it hangs up with just the suspend "moon" icon flashing. 
- 
- When I boot back up I notice that network-manager has disabled
- networking for some reason, this always happens after crashing when
- trying to suspend. I have tried suspending with networking disabled but
- it did not help.
+ WORKAROUND: A simple work around for this issue is to remove the SD or
+ other media card from the internal card reader on the front of the
+ laptop.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: linux-image-2.6.32-22-generic 2.6.32-22.33
  Regression: Yes
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  Architecture: amd64
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  dashley    1427 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  dashley    1427 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xfc020000 irq 17'
-    Mixer name	: 'Conexant CX20561 (Hermosa)'
-    Components	: 'HDA:14f15051,17aa2100,00100000'
-    Controls      : 14
-    Simple ctrls  : 7
+  Card hw:0 'Intel'/'HDA Intel at 0xfc020000 irq 17'
+    Mixer name	: 'Conexant CX20561 (Hermosa)'
+    Components	: 'HDA:14f15051,17aa2100,00100000'
+    Controls      : 14
+    Simple ctrls  : 7
  Card29.Amixer.info:
-  Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 7VHT12WW-1.01'
-    Mixer name	: 'ThinkPad EC 7VHT12WW-1.01'
-    Components	: ''
-    Controls      : 1
-    Simple ctrls  : 1
+  Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 7VHT12WW-1.01'
+    Mixer name	: 'ThinkPad EC 7VHT12WW-1.01'
+    Components	: ''
+    Controls      : 1
+    Simple ctrls  : 1
  Card29.Amixer.values:
-  Simple mixer control 'Console',0
-    Capabilities: pswitch pswitch-joined penum
-    Playback channels: Mono
-    Mono: Playback [on]
+  Simple mixer control 'Console',0
+    Capabilities: pswitch pswitch-joined penum
+    Playback channels: Mono
+    Mono: Playback [on]
  Date: Wed May  5 19:44:09 2010
  HibernationDevice: RESUME=UUID=c77576ac-73c9-49c4-ae6d-9377e3d3ae86
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
  MachineType: LENOVO 2242CTO
  PccardctlIdent:
-  Socket 0:
-    no product info available
+  Socket 0:
+    no product info available
  PccardctlStatus:
-  Socket 0:
-    no card
+  Socket 0:
+    no card
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=e147bd7b-d627-4fa0-93e3-9a3ed324f166 ro quiet splash
  ProcEnviron:
-  LANG=en_US.utf8
-  SHELL=/bin/bash
+  LANG=en_US.utf8
+  SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.34
  SourcePackage: linux
  dmi.bios.date: 09/24/2008
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6FET46WW (1.16 )
  dmi.board.name: 2242CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr6FET46WW(1.16):bd09/24/2008:svnLENOVO:pn2242CTO:pvrThinkPadT500:rvnLENOVO:rn2242CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2242CTO
  dmi.product.version: ThinkPad T500
  dmi.sys.vendor: LENOVO

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

-- 
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https://bugs.launchpad.net/bugs/576135

Title:
  Crash on Suspend to RAM in Lenovo T500 Laptop

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The laptop will perform normally until you issue a suspend command
  either through the menu or by closing the lid. The machine will
  attempt to suspend, the screen will blank and the LEDs will flicker
  until it hangs up with just the suspend "moon" icon flashing. When I
  boot back up I notice that network-manager has disabled networking for
  some reason, this always happens after crashing when trying to
  suspend. I have tried suspending with networking disabled but it did
  not help.

  WORKAROUND: A simple work around for this issue is to remove the SD or
  other media card from the internal card reader on the front of the
  laptop.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: linux-image-2.6.32-22-generic 2.6.32-22.33
  Regression: Yes
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dashley    1427 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfc020000 irq 17'
     Mixer name	: 'Conexant CX20561 (Hermosa)'
     Components	: 'HDA:14f15051,17aa2100,00100000'
     Controls      : 14
     Simple ctrls  : 7
  Card29.Amixer.info:
   Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 7VHT12WW-1.01'
     Mixer name	: 'ThinkPad EC 7VHT12WW-1.01'
     Components	: ''
     Controls      : 1
     Simple ctrls  : 1
  Card29.Amixer.values:
   Simple mixer control 'Console',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Wed May  5 19:44:09 2010
  HibernationDevice: RESUME=UUID=c77576ac-73c9-49c4-ae6d-9377e3d3ae86
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
  MachineType: LENOVO 2242CTO
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=e147bd7b-d627-4fa0-93e3-9a3ed324f166 ro quiet splash
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.34
  SourcePackage: linux
  dmi.bios.date: 09/24/2008
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6FET46WW (1.16 )
  dmi.board.name: 2242CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr6FET46WW(1.16):bd09/24/2008:svnLENOVO:pn2242CTO:pvrThinkPadT500:rvnLENOVO:rn2242CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2242CTO
  dmi.product.version: ThinkPad T500
  dmi.sys.vendor: LENOVO

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