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[Bug 1579481] Re: 16.04 -> External Monitor not working -> radeon VCE init error (-110)

 

kernel-bug-exists-upstream
kernel-bug-exists-upstream-4.7-rc2-yakkety

Hi Christopher,
Thx for the support. Ufortunately the bug is only fixed partially:

Laptop: Display Port: WORKS: If I connect the external monitor to the
Display Port of the Laptop (HP EliteBook 840 G1) it works!

ultraslim docking station 2013: Display Port: NOT WORKING: "[drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage": If I connect the monitor to the ultraslim docking station 2013 it does not work and I get the following syslog output while connecting:
...
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.290678] [drm] probing gen 2 caps for device 8086:9c18 = 5323c42/0
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.290685] [drm] PCIE gen 2 link speeds already enabled
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.297871] [drm] PCIE GART of 2048M enabled (table at 0x00000000001D6000).
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.297995] radeon 0000:03:00.0: WB enabled
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.297999] radeon 0000:03:00.0: fence driver on ring 0 use gpu addr 0x0000000040000c00 and cpu addr 0xffff8804348d4c00
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.298001] radeon 0000:03:00.0: fence driver on ring 1 use gpu addr 0x0000000040000c04 and cpu addr 0xffff8804348d4c04
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.298003] radeon 0000:03:00.0: fence driver on ring 2 use gpu addr 0x0000000040000c08 and cpu addr 0xffff8804348d4c08
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.298006] radeon 0000:03:00.0: fence driver on ring 3 use gpu addr 0x0000000040000c0c and cpu addr 0xffff8804348d4c0c
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.298008] radeon 0000:03:00.0: fence driver on ring 4 use gpu addr 0x0000000040000c10 and cpu addr 0xffff8804348d4c10
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.298818] radeon 0000:03:00.0: fence driver on ring 5 use gpu addr 0x0000000000075a18 and cpu addr 0xffffc90002835a18
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.399323] radeon 0000:03:00.0: failed VCE resume (-110).
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.633111] [drm] ring test on 0 succeeded in 1 usecs
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.633118] [drm] ring test on 1 succeeded in 1 usecs
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.633123] [drm] ring test on 2 succeeded in 1 usecs
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.633133] [drm] ring test on 3 succeeded in 5 usecs
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.633141] [drm] ring test on 4 succeeded in 5 usecs
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.808926] [drm] ring test on 5 succeeded in 2 usecs
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.808933] [drm] UVD initialized successfully.
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.808970] [drm] ib test on ring 0 succeeded in 0 usecs
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.809003] [drm] ib test on ring 1 succeeded in 0 usecs
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.809035] [drm] ib test on ring 2 succeeded in 0 usecs
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.809065] [drm] ib test on ring 3 succeeded in 0 usecs
Jun 12 12:18:25 hp-elitebook-840-g1--s0-v2 kernel: [ 1019.809094] [drm] ib test on ring 4 succeeded in 0 usecs
Jun 12 12:18:26 hp-elitebook-840-g1--s0-v2 kernel: [ 1020.458524] [drm] ib test on ring 5 succeeded
Jun 12 12:18:27 hp-elitebook-840-g1--s0-v2 kernel: [ 1021.204083] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
Jun 12 12:18:27 hp-elitebook-840-g1--s0-v2 kernel: [ 1021.204102] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
Jun 12 12:18:27 hp-elitebook-840-g1--s0-v2 kernel: [ 1021.458929] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
Jun 12 12:18:27 hp-elitebook-840-g1--s0-v2 kernel: [ 1021.458943] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
Jun 12 12:18:43 hp-elitebook-840-g1--s0-v2 kernel: [ 1037.929725] e1000e: enp0s25 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
...

And even when I try to reboot while the laptop is docked in it does not work: Output from dmesg:
...
[    3.949966] [drm] radeon: 1024M of VRAM memory ready
[    3.949967] [drm] radeon: 2048M of GTT memory ready.
[    3.949974] [drm] Loading oland Microcode
[    3.950037] [drm] Internal thermal controller without fan control
[    3.950097] [drm] probing gen 2 caps for device 8086:9c18 = 5323c42/0
[    3.957316] [drm] radeon: dpm initialized
[    3.959187] [drm] Found VCE firmware/feedback version 50.0.1 / 17!
[    3.959256] [drm] GART: num cpu pages 524288, num gpu pages 524288
[    3.960146] [drm] probing gen 2 caps for device 8086:9c18 = 5323c42/0
[    3.960151] [drm] PCIE gen 2 link speeds already enabled
[    3.964144] [drm] PCIE GART of 2048M enabled (table at 0x00000000001D6000).
[    3.964347] radeon 0000:03:00.0: WB enabled
[    3.964350] radeon 0000:03:00.0: fence driver on ring 0 use gpu addr 0x0000000040000c00 and cpu addr 0xffff880434973c00
[    3.964352] radeon 0000:03:00.0: fence driver on ring 1 use gpu addr 0x0000000040000c04 and cpu addr 0xffff880434973c04
[    3.964353] radeon 0000:03:00.0: fence driver on ring 2 use gpu addr 0x0000000040000c08 and cpu addr 0xffff880434973c08
[    3.964355] radeon 0000:03:00.0: fence driver on ring 3 use gpu addr 0x0000000040000c0c and cpu addr 0xffff880434973c0c
[    3.964357] radeon 0000:03:00.0: fence driver on ring 4 use gpu addr 0x0000000040000c10 and cpu addr 0xffff880434973c10
[    3.965156] radeon 0000:03:00.0: fence driver on ring 5 use gpu addr 0x0000000000075a18 and cpu addr 0xffffc90001e35a18
[    3.971131] e1000e 0000:00:19.0 0000:00:19.0 (uninitialized): registered PHC clock
[    4.059194] e1000e 0000:00:19.0 eth0: (PCI Express:2.5GT/s:Width x1) 8c:dc:d4:d2:c6:e6
[    4.059196] e1000e 0000:00:19.0 eth0: Intel(R) PRO/1000 Network Connection
[    4.059233] e1000e 0000:00:19.0 eth0: MAC: 11, PHY: 12, PBA No: FFFFFF-0FF
[    4.059382] ehci-pci 0000:00:1d.0: EHCI Host Controller
[    4.059388] ehci-pci 0000:00:1d.0: new USB bus registered, assigned bus number 3
[    4.059398] ehci-pci 0000:00:1d.0: debug port 2
[    4.063294] ehci-pci 0000:00:1d.0: cache line size of 64 is not supported
[    4.063309] ehci-pci 0000:00:1d.0: irq 17, io mem 0xd083d000
[    4.063734] e1000e 0000:00:19.0 enp0s25: renamed from eth0
[    4.065934] radeon 0000:03:00.0: failed VCE resume (-110).
[    4.065956] [drm] Supports vblank timestamp caching Rev 2 (21.10.2013).
[    4.065957] [drm] Driver supports precise vblank timestamp query.
[    4.065958] radeon 0000:03:00.0: radeon: MSI limited to 32-bit
[    4.065988] radeon 0000:03:00.0: radeon: using MSI.
[    4.066024] [drm] radeon: irq initialized.
...
[    7.273798] device-mapper: uevent: version 1.0.3
[    7.273860] device-mapper: ioctl: 4.34.0-ioctl (2015-10-28) initialised: dm-devel@xxxxxxxxxx
[    8.042412] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
[    8.042448] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
[    8.177674] raid6: sse2x1   gen() 10197 MB/s
...
[   17.224526] audit: type=1400 audit(1465726971.891:414): apparmor="DENIED" operation="open" profile="/usr/sbin/ntpd" name="/var/lib/sss/mc/initgroups" pid=1294 comm="ntpd" requested_mask="r" denied_mask="r" fsuid=0 ouid=0
[   17.562791] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
[   17.562831] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
[   17.820653] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
[   17.820688] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
[   18.005556] ip6_tables: (C) 2000-2006 Netfilter Core Team
...
[   19.333192] Bluetooth: RFCOMM ver 1.11
[   20.254531] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
[   20.254547] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
[   20.511680] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
[   20.511699] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
[   25.953106] audit: type=1400 audit(1465726981.078:422): apparmor="ALLOWED" operation="file_mmap" profile="/usr/sbin/sssd" name="/usr/lib/x86_64-linux-gnu/krb5/plugins/authdata/sssd_pac_plugin.so" pid=1865 comm="krb5_child" requested_mask="m" denied_mask="m" fsuid=5013 ouid=0
[   26.072874] IPv6: ADDRCONF(NETDEV_UP): wlo1: link is not ready
[   28.115094] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
[   28.115118] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
[   28.371413] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
[   28.371427] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
[   28.775083] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
[   28.775098] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
[   29.032987] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
[   29.033002] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
[   29.988773] wlo1: authenticate with 04:a1:51:e2:9e:c6
...

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https://bugs.launchpad.net/bugs/1579481

Title:
  16.04 -> External Monitor not working -> radeon VCE init error (-110)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Since I've upgraded 15.10 to 16.04 my external monitor is not working anymore. Whether I plug it directly into the DVI port of my laptop ("HP EliteBook 840 G1") or whether I plug it into the DVI or VGA port of my docking station "HP 2013 UltraSlim-Dockingstation" I get the following error in "/var/log/syslog":
  ...
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.377223] radeon 0000:03:00.0: VCE init error (-110).
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
  ...

  I tried as well a fresh 16.04 install but this still did not help.
  The full log related to plugging in an external monitor is:
  ...
  May  4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [   62.573716] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  May  4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [   62.578032] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  May  4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [   62.578106] acpi PNP0501:00: Still not present
  May  4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [   62.578184] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.267945] [drm] probing gen 2 caps for device 8086:9c18 = 5323c42/0
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.267950] [drm] PCIE gen 2 link speeds already enabled
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275081] [drm] PCIE GART of 2048M enabled (table at 0x00000000002E8000).
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275187] radeon 0000:03:00.0: WB enabled
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275190] radeon 0000:03:00.0: fence driver on ring 0 use gpu addr 0x0000000040000c00 and cpu addr 0xffff880434a83c00
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275191] radeon 0000:03:00.0: fence driver on ring 1 use gpu addr 0x0000000040000c04 and cpu addr 0xffff880434a83c04
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275192] radeon 0000:03:00.0: fence driver on ring 2 use gpu addr 0x0000000040000c08 and cpu addr 0xffff880434a83c08
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275194] radeon 0000:03:00.0: fence driver on ring 3 use gpu addr 0x0000000040000c0c and cpu addr 0xffff880434a83c0c
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.275195] radeon 0000:03:00.0: fence driver on ring 4 use gpu addr 0x0000000040000c10 and cpu addr 0xffff880434a83c10
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.276738] radeon 0000:03:00.0: fence driver on ring 5 use gpu addr 0x0000000000075a18 and cpu addr 0xffffc90002835a18
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.377223] radeon 0000:03:00.0: VCE init error (-110).
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.612628] [drm] ring test on 0 succeeded in 1 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.612635] [drm] ring test on 1 succeeded in 1 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.612640] [drm] ring test on 2 succeeded in 1 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.612650] [drm] ring test on 3 succeeded in 5 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.612658] [drm] ring test on 4 succeeded in 5 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788345] [drm] ring test on 5 succeeded in 2 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788352] [drm] UVD initialized successfully.
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788388] [drm] ib test on ring 0 succeeded in 0 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788421] [drm] ib test on ring 1 succeeded in 0 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788453] [drm] ib test on ring 2 succeeded in 0 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788483] [drm] ib test on ring 3 succeeded in 0 usecs
  May  4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [   63.788514] [drm] ib test on ring 4 succeeded in 0 usecs
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   64.437532] [drm] ib test on ring 5 succeeded
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   65.062599] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
  May  4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [   65.062614] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
  ...

  I tried as well upgrading to the latest kernel as described here:
  https://wiki.ubuntu.com/KernelMainlineBuilds - latest v4.6 kernel[0]
  But this did not help either.

  Some further details:

  # lspci -k | grep VGA
  00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
  03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8730M] (rev ff)

  # xrandr --listproviders
  Providers: number : 3
  Provider 0: id: 0x6d cap: 0x9, Source Output, Sink Offload crtcs: 4 outputs: 6 associated providers: 2 name:Intel
  Provider 1: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0
  Provider 2: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0

  This bug could be related to: "https://bugzilla.redhat.com/show_bug.cgi?id=1262649"; but I could nowhere find any answers when it will be fixed or what is the root cause.
  --- 
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  raoul-becke--s0-v1   2062 F.... pulseaudio
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=39fdf497-1989-4699-87de-c2404745e296
  InstallationDate: Installed on 2016-04-29 (8 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  MachineType: Hewlett-Packard HP EliteBook 840 G1
  Package: linux (not installed)
  ProcFB:
   0 inteldrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=fdc7fbde-63a1-4228-a940-7820605e44b5 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-22-generic N/A
   linux-backports-modules-4.4.0-22-generic  N/A
   linux-firmware                            1.157
  Tags:  xenial
  Uname: Linux 4.4.0-22-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 01/26/2016
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L71 Ver. 01.35
  dmi.board.name: 198F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 15.57
  dmi.chassis.asset.tag: 5CG4371SBC
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.35:bd01/26/2016:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3008CD10003:rvnHewlett-Packard:rn198F:rvrKBCVersion15.57:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 840 G1
  dmi.product.version: A3008CD10003
  dmi.sys.vendor: Hewlett-Packard

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References