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Message #183714
[Bug 1574096] Re: Asus's touchpad does't work
EDO, thank you for reporting this and helping make Ubuntu better.
In order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .
If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.
If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Also, you don't need to apport-collect further unless specifically
requested to do so.
Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.
Thank you for your understanding.
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1574096
Title:
Asus's touchpad does't work
Status in linux package in Ubuntu:
Incomplete
Bug description:
in these pc touchpad doesn't work
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.19.0-59.65~14.04.1-generic 3.19.8-ckt19
Uname: Linux 3.19.0-59-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sat Apr 23 21:33:21 2016
DistUpgraded: 2016-04-23 18:07:02,116 DEBUG failed to SystemUnLock() (E:Non bloccato)
DistroCodename: wily
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Device [8086:191b] (rev 06) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:1c5d]
Subsystem: ASUSTeK Computer Inc. Device [1043:1c5d]
InstallationDate: Installed on 2016-02-17 (65 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 005: ID 045e:00e1 Microsoft Corp. Wireless Laser Mouse 6000 Reciever
Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. GL552VW
ProcEnviron:
LANGUAGE=it
PATH=(custom, no user)
LANG=it_IT.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-59-generic root=UUID=559bd433-509b-42a7-8e2e-179b5e7b0feb ro i8042.reset i8042.nomux i8042.nopnp i8042.noloop quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to wily on 2016-04-23 (0 days ago)
dmi.bios.date: 10/22/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL552VW.213
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL552VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.213:bd10/22/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: GL552VW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.65+git20151026.c745e541-0ubuntu0ricotz~trusty
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sat Apr 23 20:59:28 2016
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 1135
vendor LGD
xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
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