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[Bug 1593124] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1593124

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1593124

Title:
  Palm rejection for MS Precision Touchpad causes touchpad unusable

Status in HWE Next:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Sometimes touchpad doesn't work properly after palm is rejected. The
  pointer either jumping around (described on bugzilla[1]) or doesn't
  move at all (in our cases).

  This problem is introduced with commit:
  25a84db15b3f3a24d3ea7d2baf90693bcff34b0c (HID: multitouch: enable palm
  rejection if device implements confidence usage), by reverting it the
  touchpad can work properly.

  We also contacted with Synaptics, and they provided a workaround to
  fix this issue. Not sure if the workaround will be upstreamed and
  needs to keep co-working with them.

  Commit 25a84db applies to Xenial and Yakkety so only these two release
  were affected.

  [1]: https://bugzilla.kernel.org/show_bug.cgi?id=112791

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References