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[Bug 1593477] Status changed to Confirmed

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Brad Figg <brad.figg@xxxxxxxxxxxxx>
Date: Fri, 17 Jun 2016 00:00:12 -0000
Reply-to: Bug 1593477 <1593477@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
This change was made by a bot.

** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1593477

Title:
  Direct firmware load fails for bluetooth

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hardware: XPS 15 9550, BCM43602 Bluetooth
  Release: 16.04
  Main Symptom: Mac Key Board and Mac Trackpad not discovered, but other devices are discovered
  Details:

  Firmware not loading + misc errors.

  Edited /etc/init/bluetooth.conf to add -d on exec.
  sudo udevadm control --log-prioriry debug

  I am assuming the firmware or other errors explain the failure.

  Further Testing: Boot laptop on Windows 10 partition, both devices are
  discovered and work.

  Note: Bios has some setting to enable Wireless Switch, disable this
  does not help.

  The following are from the logs:

  Jun 16 17:12:37 mjones-XPS-15-9550 kernel: [   13.571762] bluetooth hci0: Direct firmware load for brcm/BCM-0a5c-6410.hcd failed with error -2
  Jun 16 17:12:37 mjones-XPS-15-9550 kernel: [   13.658067] brcmfmac 0000:02:00.0: Direct firmware load for brcm/brcmfmac43602-pcie.txt failed with error -2
  Jun 16 17:12:37 mjones-XPS-15-9550 NetworkManager[1109]: <info>  [1466118757.2989] manager[0x25341a0]: monitoring kernel firmware directory '/lib/firmware'.

  Jun 16 17:02:25 mjones-XPS-15-9550 kernel: [   13.450793] bluetooth hci0: Direct firmware load for brcm/BCM-0a5c-6410.hcd failed with error -2
  Jun 16 17:02:25 mjones-XPS-15-9550 NetworkManager[1092]: <info>  [1466118145.3663] Loaded device plugin: NMBluezManager (/usr/lib/x86_64-linux-gnu/NetworkManager/libnm-device-plugin-bluetooth.so)
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Bluetooth daemon 5.37
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Starting SDP server
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Bluetooth management interface 1.10 initialized
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Failed to obtain handles for "Service Changed" characteristic
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Not enough free handles to register service
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Error adding Link Loss service
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Not enough free handles to register service
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: message repeated 2 times: [ Not enough free handles to register service]
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Current Time Service could not be registered
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: gatt-time-server: Input/output error (5)
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Not enough free handles to register service
  Jun 16 17:02:25 mjones-XPS-15-9550 NetworkManager[1092]: <info>  [1466118145.4691] bluez: use BlueZ version 5
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Not enough free handles to register service
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Sap driver initialization failed.
  Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: sap-server: Operation not permitted (1)
  Jun 16 17:02:26 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint registered: sender=:1.45 path=/MediaEndpoint/A2DPSource
  Jun 16 17:02:26 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint registered: sender=:1.45 path=/MediaEndpoint/A2DPSink
  Jun 16 17:02:33 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint registered: sender=:1.80 path=/MediaEndpoint/A2DPSource
  Jun 16 17:02:33 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint registered: sender=:1.80 path=/MediaEndpoint/A2DPSink
  Jun 16 17:02:33 mjones-XPS-15-9550 bluetoothd[1273]: RFCOMM server failed for Headset Voice gateway: rfcomm_bind: Address already in use (98)
  Jun 16 17:02:51 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint unregistered: sender=:1.45 path=/MediaEndpoint/A2DPSource
  Jun 16 17:02:51 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint unregistered: sender=:1.45 path=/MediaEndpoint/A2DPSink
  Jun 16 17:11:16 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint unregistered: sender=:1.80 path=/MediaEndpoint/A2DPSource
  Jun 16 17:11:16 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint unregistered: sender=:1.80 path=/MediaEndpoint/A2DPSink
  Jun 16 17:12:37 mjones-XPS-15-9550 kernel: [   13.571762] bluetooth hci0: Direct firmware load for brcm/BCM-0a5c-6410.hcd failed with error -2
  Jun 16 17:12:37 mjones-XPS-15-9550 NetworkManager[1109]: <info>  [1466118757.4870] Loaded device plugin: NMBluezManager (/usr/lib/x86_64-linux-gnu/NetworkManager/libnm-device-plugin-bluetooth.so)
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Bluetooth daemon 5.37
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Starting SDP server
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Bluetooth management interface 1.10 initialized
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Failed to obtain handles for "Service Changed" characteristic
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Not enough free handles to register service
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Error adding Link Loss service
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Not enough free handles to register service
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: message repeated 2 times: [ Not enough free handles to register service]
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Current Time Service could not be registered
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: gatt-time-server: Input/output error (5)
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Not enough free handles to register service
  Jun 16 17:12:37 mjones-XPS-15-9550 NetworkManager[1109]: <info>  [1466118757.5835] bluez: use BlueZ version 5
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Not enough free handles to register service
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Sap driver initialization failed.
  Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: sap-server: Operation not permitted (1)
  Jun 16 17:12:39 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint registered: sender=:1.46 path=/MediaEndpoint/A2DPSource
  Jun 16 17:12:39 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint registered: sender=:1.46 path=/MediaEndpoint/A2DPSink
  Jun 16 17:12:45 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint registered: sender=:1.82 path=/MediaEndpoint/A2DPSource
  Jun 16 17:12:45 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint registered: sender=:1.82 path=/MediaEndpoint/A2DPSink
  Jun 16 17:12:45 mjones-XPS-15-9550 bluetoothd[1262]: RFCOMM server failed for Headset Voice gateway: rfcomm_bind: Address already in use (98)
  Jun 16 17:13:03 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint unregistered: sender=:1.46 path=/MediaEndpoint/A2DPSource
  Jun 16 17:13:03 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint unregistered: sender=:1.46 path=/MediaEndpoint/A2DPSink

  
  The firmware directory:

  bcm4329-fullmac-4.bin  brcmfmac43143-sdio.bin    brcmfmac43241b5-sdio.bin  brcmfmac43340-sdio.bin  brcmfmac4339-sdio.bin    brcmfmac4354-sdio.bin   brcmfmac43602-pcie.ap.bin
  bcm43xx-0.fw           brcmfmac43236b.bin        brcmfmac43242a.bin        brcmfmac4334-sdio.bin   brcmfmac43455-sdio.bin   brcmfmac43569.bin       brcmfmac43602-pcie.bin
  bcm43xx_hdr-0.fw       brcmfmac43241b0-sdio.bin  brcmfmac4329-sdio.bin     brcmfmac4335-sdio.bin   brcmfmac4350c2-pcie.bin  brcmfmac4356-pcie.bin   brcmfmac4366b-pcie.bin
  brcmfmac43143.bin      brcmfmac43241b4-sdio.bin  brcmfmac4330-sdio.bin     brcmfmac43362-sdio.bin  brcmfmac4350-pcie.bin    brcmfmac43570-pcie.bin  brcmfmac4371-pcie.bin

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic 4.4.0-24.43
  ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
  Uname: Linux 4.4.0-24-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  michael    2511 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jun 16 17:28:17 2016
  HibernationDevice: RESUME=UUID=53c144d0-875c-4a68-95de-f0226d61f65d
  InstallationDate: Installed on 2016-06-08 (8 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f3:21d4 Elan Microelectronics Corp. 
   Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp. 
   Bus 001 Device 004: ID 0c45:6713 Microdia 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 15 9550
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-24-generic.efi.signed root=/dev/mapper/UbuntuVol-root ro cryptopts=target=lvm,source=/dev/disk/by-uuid/298994dc-1be0-4ad5-92fe-94feaa196aa1,lvm=UbuntuVol quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-24-generic N/A
   linux-backports-modules-4.4.0-24-generic  N/A
   linux-firmware                            1.157
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.02.00
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

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References

[Bug 1593477] [NEW] Direct firmware load fails for bluetooth
From: Mike Jones, 2016-06-16