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[Bug 613563] Re: HP nx 6325 doesnt detect 4 GB RAM x64 and x86pae

 

Bernd, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12-rc2

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.


** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/613563

Title:
  HP nx 6325  doesnt detect 4 GB RAM x64 and x86pae

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Dear Ubuntu Team,

  i would like to report this bug in reference to the Bug reported with the Ticket iD Bug #430017
  One of your Collagues told me to do so.

  The issue with this Bug is that the 4GB RAM on my HP nx 6325 only recognizes 2.8 GB 
  The memory is fully adressed wiht SuSE 11.1 2.6.27 x86 pae also the x64 Version.

  This Problem only shows up in Ubuntu.
  uname -a  2.6.32-24-generic

  BIOS is up to date. So i will forward you new informations.

  The Issue was present in Karmic, now and in Lucid too.

  Thanks for your time. :-)
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
     Subdevices: 0/1
     Subdevice #0: subdevice #0
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bernd      1795 F.... pulseaudio
   /dev/snd/pcmC0D0p:   bernd      1795 F...m pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xc8180000 irq 16'
     Mixer name	: 'Analog Devices AD1981'
     Components	: 'HDA:11d41981,103c30b0,00100200 HDA:14f12bfa,103c30b0,00090000'
     Controls      : 11
     Simple ctrls  : 9
  DistroRelease: Ubuntu 10.04
  HibernationDevice: RESUME=/dev/sda3
  Lsusb:
   Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 002: ID 03f0:171d Hewlett-Packard Wireless (Bluetooth + WLAN) Interface [Integrated Module]
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard HP Compaq nx6325 (EY349ET#ABD)
  NonfreeKernelModules: wl
  Package: linux (not installed)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdLine: root=UUID=5bfb58e3-a3e9-4697-8477-d2a625243dac ro quiet splash
  ProcEnviron:
   PATH=(custom, no user)
   LANG=de_DE@euro
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
  Regression: No
  RelatedPackageVersions: linux-firmware 1.34.1
  Reproducible: Yes
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  Tags: lucid kconfig needs-upstream-testing
  Uname: Linux 2.6.32-24-generic x86_64
  UserGroups:
   
  WpaSupplicantLog:
   
  dmi.bios.date: 05/08/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68TT2 Ver. F.07
  dmi.board.name: 30B0
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 40.15
  dmi.chassis.asset.tag: CNU6390M53
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68TT2Ver.F.07:bd05/08/2007:svnHewlett-Packard:pnHPCompaqnx6325(EY349ET#ABD):pvrF.07:rvnHewlett-Packard:rn30B0:rvrKBCVersion40.15:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nx6325 (EY349ET#ABD)
  dmi.product.version: F.07
  dmi.sys.vendor: Hewlett-Packard

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