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[Bug 1593941] [NEW] ata3.00: exception Emask 0x10 SAct 0x0 SErr 0x280100 action 0x6 frozen

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: dino99 <1593941@xxxxxxxxxxxxxxxxxx>
Date: Sat, 18 Jun 2016 08:47:58 -0000
Reply-to: Bug 1593941 <1593941@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

Get these errors logged with this kernel only (not with the previously
published ones)

kernel: ata3.00: exception Emask 0x10 SAct 0x0 SErr 0x280100 action 0x6 frozen
kernel: ata3.00: irq_stat 0x08000000, interface fatal error
kernel: ata3: SError: { UnrecovData 10B8B BadCRC }
kernel: ata3.00: failed command: READ DMA
kernel: ata3.00: cmd c8/00:00:3f:b7:95/00:00:00:00:00/e0 tag 11 dma 131072 in
                                         res 50/00:00:3e:b7:95/00:ff:00:00:00/e0 Emask 0x10 (ATA bus error)
kernel: ata3.00: status: { DRDY }
kernel: ata3: hard resetting link
kernel: ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
kernel: ata3.00: link online but device misclassified
kernel: ata3.00: qc timeout (cmd 0xec)
kernel: ata3.00: failed to IDENTIFY (I/O error, err_mask=0x5)
kernel: ata3.00: revalidation failed (errno=-5)
kernel: ata3: hard resetting link
kernel: ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
kernel: ata3.00: configured for UDMA/133
kernel: ata3: EH complete

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-25-generic 4.4.0-25.44
ProcVersionSignature: Ubuntu 4.4.0-25.44-generic 4.4.13
Uname: Linux 4.4.0-25-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  oem        1979 F.... pulseaudio
 /dev/snd/pcmC0D0p:   oem        1979 F...m pulseaudio
 /dev/snd/controlC0:  oem        1979 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sat Jun 18 12:42:18 2016
HibernationDevice: RESUME=UUID=0a9ca7f0-6eeb-4b21-b70f-670fa600de16
IwConfig:
 lo        no wireless extensions.
 
 enp4s0    no wireless extensions.
 
 enp3s0    no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 002: ID 046d:c062 Logitech, Inc. M-UAS144 [LS1 Laser Mouse]
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-25-generic root=UUID=dec5c521-a4b3-44f9-af5c-a23fb12227ff ro
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-25-generic N/A
 linux-backports-modules-4.4.0-25-generic  N/A
 linux-firmware                            1.157.1
RfKill:
 
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5W DH Deluxe
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5W DH Deluxe
dmi.product.version: System Version
dmi.sys.vendor: ASUSTEK COMPUTER INC

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug package-from-proposed third-party-packages xenial

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https://bugs.launchpad.net/bugs/1593941

Title:
   ata3.00: exception Emask 0x10 SAct 0x0 SErr 0x280100 action 0x6
  frozen

Status in linux package in Ubuntu:
  New

Bug description:
  Get these errors logged with this kernel only (not with the previously
  published ones)

  kernel: ata3.00: exception Emask 0x10 SAct 0x0 SErr 0x280100 action 0x6 frozen
  kernel: ata3.00: irq_stat 0x08000000, interface fatal error
  kernel: ata3: SError: { UnrecovData 10B8B BadCRC }
  kernel: ata3.00: failed command: READ DMA
  kernel: ata3.00: cmd c8/00:00:3f:b7:95/00:00:00:00:00/e0 tag 11 dma 131072 in
                                           res 50/00:00:3e:b7:95/00:ff:00:00:00/e0 Emask 0x10 (ATA bus error)
  kernel: ata3.00: status: { DRDY }
  kernel: ata3: hard resetting link
  kernel: ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
  kernel: ata3.00: link online but device misclassified
  kernel: ata3.00: qc timeout (cmd 0xec)
  kernel: ata3.00: failed to IDENTIFY (I/O error, err_mask=0x5)
  kernel: ata3.00: revalidation failed (errno=-5)
  kernel: ata3: hard resetting link
  kernel: ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
  kernel: ata3.00: configured for UDMA/133
  kernel: ata3: EH complete

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-25-generic 4.4.0-25.44
  ProcVersionSignature: Ubuntu 4.4.0-25.44-generic 4.4.13
  Uname: Linux 4.4.0-25-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  oem        1979 F.... pulseaudio
   /dev/snd/pcmC0D0p:   oem        1979 F...m pulseaudio
   /dev/snd/controlC0:  oem        1979 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sat Jun 18 12:42:18 2016
  HibernationDevice: RESUME=UUID=0a9ca7f0-6eeb-4b21-b70f-670fa600de16
  IwConfig:
   lo        no wireless extensions.
   
   enp4s0    no wireless extensions.
   
   enp3s0    no wireless extensions.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 002: ID 046d:c062 Logitech, Inc. M-UAS144 [LS1 Laser Mouse]
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-25-generic root=UUID=dec5c521-a4b3-44f9-af5c-a23fb12227ff ro
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-25-generic N/A
   linux-backports-modules-4.4.0-25-generic  N/A
   linux-firmware                            1.157.1
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/22/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3002
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5W DH Deluxe
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5W DH Deluxe
  dmi.product.version: System Version
  dmi.sys.vendor: ASUSTEK COMPUTER INC

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Follow ups

[Bug 1593941] Re: ata3.00: exception Emask 0x10 SAct 0x0 SErr 0x280100 action 0x6 frozen
From: dino99, 2016-06-21
[Bug 1593941] Re: ata3.00: exception Emask 0x10 SAct 0x0 SErr 0x280100 action 0x6 frozen
From: Joseph Salisbury, 2016-06-20
[Bug 1593941] Status changed to Confirmed
From: Brad Figg, 2016-06-18