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Message #184816
[Bug 1593477] Re: Direct firmware load fails for bluetooth
A little more information:
- Current and upstream kernel see some bluetooth devices (probably cell phones nearby), just not the keyboard and trackpad. These show up as general devices, not input devices.
- Keyboard and track pad do not show up as any device type (they work on windows on same laptop, indicating hardware is ok)
- Using the chargeable versions of the Mac keyboard and trackpad, and plugging in their USB, they work over USB, but not bluetooth, indicating they are recognized as HID devices
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https://bugs.launchpad.net/bugs/1593477
Title:
Direct firmware load fails for bluetooth
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hardware: XPS 15 9550, BCM43602 Bluetooth
Release: 16.04
Main Symptom: Mac Key Board and Mac Trackpad not discovered, but other devices are discovered
Details:
Firmware not loading + misc errors.
Edited /etc/init/bluetooth.conf to add -d on exec.
sudo udevadm control --log-prioriry debug
I am assuming the firmware or other errors explain the failure.
Further Testing: Boot laptop on Windows 10 partition, both devices are
discovered and work.
Note: Bios has some setting to enable Wireless Switch, disable this
does not help.
The following are from the logs:
Jun 16 17:12:37 mjones-XPS-15-9550 kernel: [ 13.571762] bluetooth hci0: Direct firmware load for brcm/BCM-0a5c-6410.hcd failed with error -2
Jun 16 17:12:37 mjones-XPS-15-9550 kernel: [ 13.658067] brcmfmac 0000:02:00.0: Direct firmware load for brcm/brcmfmac43602-pcie.txt failed with error -2
Jun 16 17:12:37 mjones-XPS-15-9550 NetworkManager[1109]: <info> [1466118757.2989] manager[0x25341a0]: monitoring kernel firmware directory '/lib/firmware'.
Jun 16 17:02:25 mjones-XPS-15-9550 kernel: [ 13.450793] bluetooth hci0: Direct firmware load for brcm/BCM-0a5c-6410.hcd failed with error -2
Jun 16 17:02:25 mjones-XPS-15-9550 NetworkManager[1092]: <info> [1466118145.3663] Loaded device plugin: NMBluezManager (/usr/lib/x86_64-linux-gnu/NetworkManager/libnm-device-plugin-bluetooth.so)
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Bluetooth daemon 5.37
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Starting SDP server
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Bluetooth management interface 1.10 initialized
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Failed to obtain handles for "Service Changed" characteristic
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Not enough free handles to register service
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Error adding Link Loss service
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Not enough free handles to register service
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: message repeated 2 times: [ Not enough free handles to register service]
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Current Time Service could not be registered
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: gatt-time-server: Input/output error (5)
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Not enough free handles to register service
Jun 16 17:02:25 mjones-XPS-15-9550 NetworkManager[1092]: <info> [1466118145.4691] bluez: use BlueZ version 5
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Not enough free handles to register service
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: Sap driver initialization failed.
Jun 16 17:02:25 mjones-XPS-15-9550 bluetoothd[1273]: sap-server: Operation not permitted (1)
Jun 16 17:02:26 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint registered: sender=:1.45 path=/MediaEndpoint/A2DPSource
Jun 16 17:02:26 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint registered: sender=:1.45 path=/MediaEndpoint/A2DPSink
Jun 16 17:02:33 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint registered: sender=:1.80 path=/MediaEndpoint/A2DPSource
Jun 16 17:02:33 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint registered: sender=:1.80 path=/MediaEndpoint/A2DPSink
Jun 16 17:02:33 mjones-XPS-15-9550 bluetoothd[1273]: RFCOMM server failed for Headset Voice gateway: rfcomm_bind: Address already in use (98)
Jun 16 17:02:51 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint unregistered: sender=:1.45 path=/MediaEndpoint/A2DPSource
Jun 16 17:02:51 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint unregistered: sender=:1.45 path=/MediaEndpoint/A2DPSink
Jun 16 17:11:16 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint unregistered: sender=:1.80 path=/MediaEndpoint/A2DPSource
Jun 16 17:11:16 mjones-XPS-15-9550 bluetoothd[1273]: Endpoint unregistered: sender=:1.80 path=/MediaEndpoint/A2DPSink
Jun 16 17:12:37 mjones-XPS-15-9550 kernel: [ 13.571762] bluetooth hci0: Direct firmware load for brcm/BCM-0a5c-6410.hcd failed with error -2
Jun 16 17:12:37 mjones-XPS-15-9550 NetworkManager[1109]: <info> [1466118757.4870] Loaded device plugin: NMBluezManager (/usr/lib/x86_64-linux-gnu/NetworkManager/libnm-device-plugin-bluetooth.so)
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Bluetooth daemon 5.37
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Starting SDP server
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Bluetooth management interface 1.10 initialized
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Failed to obtain handles for "Service Changed" characteristic
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Not enough free handles to register service
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Error adding Link Loss service
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Not enough free handles to register service
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: message repeated 2 times: [ Not enough free handles to register service]
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Current Time Service could not be registered
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: gatt-time-server: Input/output error (5)
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Not enough free handles to register service
Jun 16 17:12:37 mjones-XPS-15-9550 NetworkManager[1109]: <info> [1466118757.5835] bluez: use BlueZ version 5
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Not enough free handles to register service
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: Sap driver initialization failed.
Jun 16 17:12:37 mjones-XPS-15-9550 bluetoothd[1262]: sap-server: Operation not permitted (1)
Jun 16 17:12:39 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint registered: sender=:1.46 path=/MediaEndpoint/A2DPSource
Jun 16 17:12:39 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint registered: sender=:1.46 path=/MediaEndpoint/A2DPSink
Jun 16 17:12:45 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint registered: sender=:1.82 path=/MediaEndpoint/A2DPSource
Jun 16 17:12:45 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint registered: sender=:1.82 path=/MediaEndpoint/A2DPSink
Jun 16 17:12:45 mjones-XPS-15-9550 bluetoothd[1262]: RFCOMM server failed for Headset Voice gateway: rfcomm_bind: Address already in use (98)
Jun 16 17:13:03 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint unregistered: sender=:1.46 path=/MediaEndpoint/A2DPSource
Jun 16 17:13:03 mjones-XPS-15-9550 bluetoothd[1262]: Endpoint unregistered: sender=:1.46 path=/MediaEndpoint/A2DPSink
The firmware directory:
bcm4329-fullmac-4.bin brcmfmac43143-sdio.bin brcmfmac43241b5-sdio.bin brcmfmac43340-sdio.bin brcmfmac4339-sdio.bin brcmfmac4354-sdio.bin brcmfmac43602-pcie.ap.bin
bcm43xx-0.fw brcmfmac43236b.bin brcmfmac43242a.bin brcmfmac4334-sdio.bin brcmfmac43455-sdio.bin brcmfmac43569.bin brcmfmac43602-pcie.bin
bcm43xx_hdr-0.fw brcmfmac43241b0-sdio.bin brcmfmac4329-sdio.bin brcmfmac4335-sdio.bin brcmfmac4350c2-pcie.bin brcmfmac4356-pcie.bin brcmfmac4366b-pcie.bin
brcmfmac43143.bin brcmfmac43241b4-sdio.bin brcmfmac4330-sdio.bin brcmfmac43362-sdio.bin brcmfmac4350-pcie.bin brcmfmac43570-pcie.bin brcmfmac4371-pcie.bin
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-24-generic 4.4.0-24.43
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: michael 2511 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jun 16 17:28:17 2016
HibernationDevice: RESUME=UUID=53c144d0-875c-4a68-95de-f0226d61f65d
InstallationDate: Installed on 2016-06-08 (8 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f3:21d4 Elan Microelectronics Corp.
Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
Bus 001 Device 004: ID 0c45:6713 Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 15 9550
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-24-generic.efi.signed root=/dev/mapper/UbuntuVol-root ro cryptopts=target=lvm,source=/dev/disk/by-uuid/298994dc-1be0-4ad5-92fe-94feaa196aa1,lvm=UbuntuVol quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-24-generic N/A
linux-backports-modules-4.4.0-24-generic N/A
linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/07/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.02.00
dmi.board.name: 0N7TVV
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 15 9550
dmi.sys.vendor: Dell Inc.
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