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[Bug 1595293] [NEW] package linux-image-4.4.0-24-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

Public bug reported:

Happened while doing updates on a fresh install.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-24-generic (not installed)
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic i686
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  teacher    1352 F.... lxpanel
Date: Wed Jun 22 11:21:16 2016
DuplicateSignature:
 package:linux-image-4.4.0-24-generic:(not installed)
 Preparing to unpack .../linux-image-4.4.0-24-generic_4.4.0-24.43_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /var/cache/apt/archives/linux-image-4.4.0-24-generic_4.4.0-24.43_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=151ccc31-3cde-4b65-b333-5742a8d918b9
InstallationDate: Installed on 2016-06-22 (0 days ago)
InstallationMedia: Lubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1)
Lsusb:
 Bus 001 Device 002: ID 0930:6545 Toshiba Corp. Kingston DataTraveler 102/2.0 / HEMA Flash Drive 2 GB / PNY Attache 4GB Stick
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: IBM 237319U
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=98036514-67fd-4cb1-94cc-f2e5538eb96b ro quiet splash vt.handoff=7
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
Title: package linux-image-4.4.0-24-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/04/2003
dmi.bios.vendor: IBM
dmi.bios.version: 1RET32WW (1.03 )
dmi.board.name: 237319U
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RET32WW(1.03):bd03/04/2003:svnIBM:pn237319U:pvrNotAvailable:rvnIBM:rn237319U:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 237319U
dmi.product.version: Not Available
dmi.sys.vendor: IBM

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-package i386 need-duplicate-check xenial

-- 
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https://bugs.launchpad.net/bugs/1595293

Title:
  package linux-image-4.4.0-24-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  New

Bug description:
  Happened while doing updates on a fresh install.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-24-generic (not installed)
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic i686
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  teacher    1352 F.... lxpanel
  Date: Wed Jun 22 11:21:16 2016
  DuplicateSignature:
   package:linux-image-4.4.0-24-generic:(not installed)
   Preparing to unpack .../linux-image-4.4.0-24-generic_4.4.0-24.43_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive /var/cache/apt/archives/linux-image-4.4.0-24-generic_4.4.0-24.43_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=151ccc31-3cde-4b65-b333-5742a8d918b9
  InstallationDate: Installed on 2016-06-22 (0 days ago)
  InstallationMedia: Lubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1)
  Lsusb:
   Bus 001 Device 002: ID 0930:6545 Toshiba Corp. Kingston DataTraveler 102/2.0 / HEMA Flash Drive 2 GB / PNY Attache 4GB Stick
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: IBM 237319U
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=98036514-67fd-4cb1-94cc-f2e5538eb96b ro quiet splash vt.handoff=7
  RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-4.4.0-24-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/04/2003
  dmi.bios.vendor: IBM
  dmi.bios.version: 1RET32WW (1.03 )
  dmi.board.name: 237319U
  dmi.board.vendor: IBM
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: IBM
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnIBM:bvr1RET32WW(1.03):bd03/04/2003:svnIBM:pn237319U:pvrNotAvailable:rvnIBM:rn237319U:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
  dmi.product.name: 237319U
  dmi.product.version: Not Available
  dmi.sys.vendor: IBM

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